Mövenpick Geneva 4성

고객 평점 (ALL 평가) 4.5/5 1,039 리뷰

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호텔설명

호텔 추가 정보

  • Planet 21 certified Accor hotel

  • The hotel has Green Globe and Swisstainable certification

  • Direct link to Geneva Airport with a free shuttle to and from the airport

  • Free local transport ticket and easy access to the downtown area

  • Mövenpick Restaurant, Kamome Japanese restaurant and Gate 20 bar

숙박

호텔 위치

Mövenpick Geneva

Route De Pre Bois 20
1215 GENEVA
Switzerland

GPS:46.2242, 6.100875

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 애완 동물 동반
  • 셔틀
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.5/5  1,039 리뷰

TripAdvisor 평가  4.0/5  1,942 리뷰

2024으뜸 시설

Good airport hotel.

트립어드바이저 평점 5.0/5

Kovaniska Solo travel - TripAdvisor 인증 리뷰

I must say, I have thing for the airport hotels. I don't know why, just do. This was very good airport hotel. It had nice bar, where I had few beers and a nice restaurant where I had nice dinner. Nice view to the airport. It was little hard to find while walking from the airport at first time. They had also shuttlebuss, but didn't know that.

Dear Sir, Thank you for your note following your recent stay at our facility. Thank you very much for your time. Thank again for mentioning the quality of the food & service. We have recently made a number of changes to improve both the quality of service and the quality of the products on offer. I am glad to see that you appreciated the quality of our services. Some useful information: - Green Globe certification - Quiet room - Fitness room - Electric terminals - Parking. - Free airport shuttle in 5 minutes See you soon at Movenpick Hotel Geneva Franck Fleury General Manager Cluster Mövenpick Hotel Geneva Mövenpick Hotel Lausanne

Really, really tired and nothing special but location to airport and convenient shuttle.

트립어드바이저 평점 2.0/5

susanrC1725VA TripAdvisor 인증 리뷰

This hotel is so dated. The carpets have stains, the beds are hard, the furniture is worn out the desk is all scratched up. No air movement in the room and the thermostat did not change anything. I used to come to this hotel 23 years ago on business trips when i lived in Europe, and it hasn’t changed a bit. Also really frustrated this morning as i had very heavy luggage, was on the first floor, looking for the restrooms. There are no restrooms by the restaurant, you have to go down two sets of stairs (no elevators to this area) in order to use a restroom…lugging your luggage. Very frustrating and not accommodating at all to individuals that have limited mobility. Kind of shocking in this day and age.

Dear Guest, Thank you for taking the time to tell us about your recent visit at the Mövenpick Hotel Geneva. I am truly sorry if the view from the Premium room you were staying in negatively impacted your overall experience with us. I understand it did not meet your expectations, please allow me to express my sincerest apologies. Please be aware that our Premium rooms are all equipped with a balcony and walk-in shower, and usually guests also like its quietness and modern design. At Mövenpick, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Franck Fleury, General Manager

Racism still exists

트립어드바이저 평점 1.0/5

Voyager38613361375 TripAdvisor 인증 리뷰

This complaint is with regards to Casino Manager Mr Joe Joffrey and Bartender Mr Andie Mr Joe Joffrey in the name of customer service instructed Mr Andie to not to offer us drinks And upon asking the name of the manager Mr Andie refused to give the name of the manager upon repeated requests I have traveled over 20 countries and have visited at least 100+ casinos but have never come across such a person or such an attitude. Only after a couple of drinks he instructed Mr Andie not to serve us drinks?? I mean this is the most ridiculous thing a casino manager should do!!! I want to understand why this has happened?? Is this because we are Indians?? As I don’t think there was any incident which would warrant such a decision!!! I fail to understand why Mr Joewould give out such instructions for guests of your hotel. We are in-house guests at your hotel and have spent our hard earned money and come with entire family ( including parents ) to stay at your hotel, and cannot be ridiculed like this!! I demand an apology from him in writing for such a ridiculous decision . As this has made me felt very embarrassed , and this will have repercussions as I will forward this to the various departments of Tourism of Indian Governemnt and to the various private Indian Tour Operators like SOTC and Kesari Tours. As I feel we as Indians are unwanted in this casino and in this Hotel. I also demand an immediate response to my complaint and give a 24 hr notice to get an reply and an apology in person in front of everybody from Mr Joe Joffrey for refusing me and my family to enjoy our vacation. And demand a compensation as 100% refund of our hotel staying costs in your prestigious establishment . And pls note I am writing this email immediately after your manager Mr Joe thought that we ( Me my brother and my wife) could not have drinks further as supposedly we’ve had too many drinks according to Mr Joe. I call this racism and stereotyping !!!! Rgds Vivek Agarwal Rooms Nos 1101, 1102, 901,902 & 1001

I'm sorry to hear about this incident, but it concerns the Casino de Genève and not the Mövenpick hotel. In fact, the Casino and the hotel are two different entities, with no connection between them. Franck Fleury Cluster General Manager Mövenpick Hotel Geneva Mövenpick Hotel Lausanne

Very Nice Hotel At The Geneva Airport

트립어드바이저 평점 4.0/5

OregonOpus TripAdvisor 인증 리뷰

This is an upscale hotel near the airport, and I enjoyed staying here. I selected this hotel due to its location, as I was arriving after an overnight flight from America. The room was clean and comfortable with a view of the airport. The bed was of medium firmness for a good night's sleep, not hard or overly soft. There was a problem with the airport shuttle, which was not marked with the Mövenpick name so we did not recognize it. This led to us getting a Taxi after a 40 minute wait, which led to the Taxi driver being unhappy, as he waited a long time to get a 5 minute fare, which is not supposed to happen. The hotel is a 5-10 minute walk to the Blandonnet Shopping Center, which has a Coop grocery and a Tram stop for easy access to the rest of town. The hotel breakfast buffet was the best we had on our trip, it was topnotch & worth the price. Huge selection of breakfast items, friendly courteous staff with an Omelette Chef and a one-touch coffee/hot chocolate machine. Overall a great stay except for the shuttle issue (the next day the shuttle had a magnetic sign on the side which read Mövenpick). I will stay here again if flying into Geneva.

Dear Sir, Thank you for your note following your recent stay at our facility. Thank you very much for your time. I assure you that I will be in touch with the teams in this regard. I am glad to see that you appreciated the quality of our services. Some useful information: - "AllSafe" certification and "Clean & Safe" label. - Green Globe certification - Quiet room - Fitness room - Electric terminals - Parking. - Free airport shuttle in 5 minutes See you soon at Movenpick Hotel Geneva Franck Fleury General Manager Cluster Mövenpick Hotel Geneva Mövenpick Hotel Lausanne

Accptable near the airport

트립어드바이저 평점 4.0/5

Ludwig70 TripAdvisor 인증 리뷰

The hotel itself is ok, although the whole building is from the late 70ies. Located within a 15min walk from the airport, however the free shuttle is available on request. The lobby is nice, the breakfast was decent and well presented, the staff were all helpful and kind, with positive attitude, check-in/out was correct. The room I had was quite small and the bathroom was tiny. TV & Wifi worked well, the bed was comfortable. There was also an iron, safe deposit box and a fridge available in the room. The amenities were on request. I didn't like the towels which were not crispy white nor pressed. The pillows were too soft for me and despite being on the 12th floor heavy traffic noise could be heard from the highway below from 5 a.m. The corridors and the floor together with room doors need an urgent refurbishment, they are more than 30 or so years old, with ugly walls and stains on the carpet. Overall a quick decent stay, as the room and sleeping quality were acceptable. Be prepared to pay over 200 CHF for any decent hotel in Geneva.

Dear Sir, Thank you for your note following your recent stay at our facility. Thank you very much for your time. I assure you that I will be in touch with the teams in this regard. I am glad to see that you appreciated the quality of our services. Some useful information: - "AllSafe" certification and "Clean & Safe" label. - Green Globe certification - Quiet room - Fitness room - Electric terminals - Parking. - Free airport shuttle in 5 minutes See you soon at Movenpick Hotel Geneva Franck Fleury General Manager Cluster Mövenpick Hotel Geneva Mövenpick Hotel Lausanne

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그 외 웹 사용자 평가 등급

  • 373 리뷰 9.2/10 위치
  • 498 리뷰 7.2/10 객실
  • 612 리뷰 8.8/10 서비스
  • 182 리뷰 6.7/10 청결도
  • 173 리뷰 7.7/10 조식
  • 99 리뷰 5.4/10 분위기
  • 6 리뷰 0/10 수영장

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