ibis Como 3 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.3/5 852 件のレビュー

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Via Tornese 7, Grandate - COMO, CIN: IT013110A1HCUHCW6W, 22070 GRANDATE - COMO, イタリア

説明

ホテルのその他の情報

  • 30 minutes drive from Milan Malpensa Airport

  • Well connected to the A9 motorway and easy access to the Swiss border

  • Free parking with electric columns at the hotel

  • Restaurant serving Lombard cuisine available for dinners Mon-Fri; 24/24 bar

  • A 15-minute drive from the center of Como and its amenities

当ホテルの客室

ホテル所在地

ibis Como

Via Tornese 7, Grandate - COMO, CIN: IT013110A1HCUHCW6W
22070 GRANDATE - COMO
イタリア

GPS:45.7642, 9.056253

電話番号
ファックス +39 031 452372

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • バー
  • 全館禁煙
  • ルームサービス

IBIS KITCHEN

Our Ibis Kitchen restaurant offers you a varied and balanced cuisine, with traditional Lombard dishes and excellent specialties for every taste. Choose from our extensive menu and accompany your dinner with a good glass of wine.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.3/5  852 件のレビュー

トリップアドバイザーの評価  4.0/5  1,685 件のレビュー

Germaphobes worst nightmare

トリップアドバイザーの評価 1.0/5

Shahnaz A ファミリー - トリップアドバイザー認証口コミ

The hotel is very unclean, they’re also extremely stingy and don’t provide slippers, no fridge, no coffee sachets, zero. When we came in my pillow had stains on it, the shower clearly hadn’t had a deep clean in a while, the walls have marking all over them, the water when you shower turns from hot to cold sometimes. The shower head has limescale and hard water build up suggesting this entire room is being surface cleaned only, not deep cleaned which is absolutely horrible. The walk to the train station is dodgy as there’s no stable foot path for a bit of the walk. I don’t know how this place has 4 stars, if i could rate it a negative 0 i would.

Dear Guest, we are really sorry to read your review and we regret reading about your dissatisfaction towards the cleanliness of the room assigned. We will surely check with all the departments involved what happened and we will make sure all the strict cleaning and room checking procedures we always follow are correctly acknowledged by all our staff. We take all our guests feedback into serious consideration, as they help us improving the quality of the services we provide and reach the high level of hospitality we aim to. We hope you will give us the chance to welcome you again in the future and regain your confidence. Best regards, ibis Como staff

At least it's comfortable beds.

トリップアドバイザーの評価 2.0/5

Ridley C トリップアドバイザー認証口コミ

We wasnt informed on check in which floor or where to go to get to our room. The restaurant was closed the whole time we was here for the evening meal and we wasn't informed when we arrived so on out first night here we had to go out and find somewhere to eat. On the second night there was someone arguing and slamming doors in the room opposite ours and kept us awake all night. On the second night here we knew to eat before returning to the hotel. We arrived on the Saturday and left on the Tuesday. We was informed the restaurant would be open on Monday night but when we came back after a day sightseeing we was informed the restaurant would be shut again for a group booking. Apart from breakfast we didn't actually eat at the hotel which would have been nice. The bed was comfortable and the staff especially the cleaning staff was very pleasant and welcoming.

Dear Guest, thank you for sharing your opinion with us. We are sorry to read your words of dissatisfaction due to the hotel restaurant closure, we wish you could have tried our restaurant service as well. Our restaurant is always closed during weekends, as showed on all the online booking platforms. The restaurant opening period is monday to friday. Unfortunately, due to a staff emergency the restaurant has been closed on monday during your stay, but we still granted the possibility to eat at the hotel with a reduced menu. All our guests have been informed of the extra-ordinary closure with a communication displayed in common areas and on the elevators. We hope that you can choose our hotel again in the future and that we can regain your confidence if we have the chance to host you again.

Kind staff, location is not ideal

トリップアドバイザーの評価 3.0/5

Staci B トリップアドバイザー認証口コミ

Our group tour is staying at a number of Ibis hotels as we travel through Europe, and the Ibis chain has been tidy and kind throughout our journey. At this hotel, the staff was very helpful. We arrived with a large group, and almost everyone chose to eat dinner at the hotel. The staff was great in terms of helping us all! We thank them for the reliable service. Cons: Breakfast is just OK. The location is not very convenient for walking or ambiance, but this was just an evening stop for us, so it served its purpose.

Dear 795stacib, Thanks for your review, we takes your advice to grow better, wish to see you soon again at Ibis Como.

Perfect

トリップアドバイザーの評価 5.0/5

Eric D Couples - トリップアドバイザー認証口コミ

Perfect hotel! Really clean, spacious rooms, nice and helpful people, with everything you need. Good location, with grocery store nearby, I would recommend and will come back for sure. Comfortable bed and nice rooms. Perfect for everyone!

Dear Eric, many thanks for your review, we are happy when we read such great compliments. See you for your next journey at Ibis Como

Perfect stay for touring

トリップアドバイザーの評価 5.0/5

JO B トリップアドバイザー認証口コミ

Lovely stay. My daughter and I spent 3 nights here and we both agree how pleasant and helpful staff were. The breakfast had lots of choice and goud quality. Our room was clean and comfortable. Plenty of parking for hire car and choice of reasonably priced restaurants close by.

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 474 件のレビュー 8.7/10 ロケーション
  • 638 件のレビュー 6.1/10 客室
  • 620 件のレビュー 9.3/10 サービス
  • 11 件のレビュー 6.2/10 インターネット
  • 360 件のレビュー 6.4/10 朝食
  • 314 件のレビュー 6/10 清潔さ
  • 191 件のレビュー 5.1/10 料理
  • 59 件のレビュー 5.1/10 設備

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料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。