イビス ミラノ マルペンサ アエロポルト 3 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.3/5 378 件のレビュー

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説明

ホテルのその他の情報

  • ミラノ マルペンサ空港まで車で10分、有料の屋根付き駐車場をご利用いただけます

  • ご家族向け、ペットフレンドリー

  • ノボテル マルペンサの向かいにあるレストランをご利用ください。

  • ミーティングや企業イベントに対応したミーティングルーム

  • フィットネスセンター

当ホテルの客室

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ホテル所在地

イビス ミラノ マルペンサ アエロポルト

Via al Campo 100, Cardano Al Campo, CIN IT012032A1K8SDQBDN
21010 カルダーノアルカンポ
イタリア

GPS:45.6427, 8.76047

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室

IBIS KITCHEN

間もなくオープンするイビス キッチン レストランでは、新しい料理と名物料理をお楽しみいただけます。ノボテル マルペンサのグルメバーでは、職人技が光る美味しいピッツァをご堪能いただけます。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.3/5  378 件のレビュー

トリップアドバイザーの評価  3.9/5  1,853 件のレビュー

It could be better...

トリップアドバイザーの評価 3.0/5

CASBV トリップアドバイザー認証口コミ

dear guest, Thank you for sharing your feedback. We appreciate that you found our location convenient for Malpensa Airport. We also value your suggestion regarding clearer information on transfers, prices, and breakfast during the booking process. This is something we will definitely review to improve the experience for future guests. We’re glad to hear that the receptionist on the night shift was proactive, but we’re sorry to hear that the staff the following day did not meet your expectations in terms of attitude. We take these concerns seriously and will work on ensuring that our team consistently delivers a welcoming and positive experience. We hope to have the opportunity to welcome you again and provide a more enjoyable stay. best regards Sara Guest Relations Manager

A big plus for the personnel

トリップアドバイザーの評価 4.0/5

Flying_Dutch137 ビジネス - トリップアドバイザー認証口コミ

Dear guest Thank you so much for your wonderful feedback! We’re delighted to hear that you had a comfortable stay with us and that our team made a positive impression. We take great pride in offering a friendly and welcoming atmosphere, and it’s fantastic to know that you appreciated the service across all departments. We’re also pleased that you enjoyed the modern, spacious room and the breakfast. It’s always a pleasure to hear that our guests value the extra touches like the Nespresso machine. Thank you again for your kind words, and we hope to welcome you back soon, whether for business or leisure! Best regards, Sara Guest Relations Manager

Disappointing

トリップアドバイザーの評価 1.0/5

Peter F トリップアドバイザー認証口コミ

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Andrea Morandini - general manager

Poor Hospitality

トリップアドバイザーの評価 2.0/5

Kirtivardhan T トリップアドバイザー認証口コミ

Dear Customer, I'm really struggling to respond to your review as I don't understand the point of your discomfort. Trying to answer, I remind you that our hotel is located in a typical airport area which, like most of the airport areas in the world, is isolated from the center, in fact, as clearly specified on our website, Piazza Duomo is 70km away. I remind you that there are 2 restaurants 200 meters away, one of which is the Novotel one which offers Ibis guests a 10% discount. The surroundings are safe inhabited by quiet people, most of whom work for our hotels and the airport. As for the room, the size of 20m2 is the same as all Ibis hotels in the world. The billiards are available to all guests, you just need to have the patience to wait your turn. Best regards. Andrea Morandini - general manager

High level hospitality and good location.

トリップアドバイザーの評価 5.0/5

Road51920313938 トリップアドバイザー認証口コミ

Dear guest, Thank you so much for your kind words! We’re delighted to hear that you had a positive experience with our staff. We always strive to go the extra mile for our guests, and we’re happy that we could assist in resolving the issue with your package. It's great to know that our efforts made a difference for you. We’re also pleased that you found our location convenient, with easy access to Malpensa Airport and nearby restaurants and stores. The shuttle service is definitely a plus for guests who need a hassle-free transfer. Thank you again for your thoughtful feedback, and we look forward to welcoming you back in the future! Best regards, Sara Guest Relations Manager

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 444 件のレビュー 8.3/10 ロケーション
  • 521 件のレビュー 5.4/10 客室
  • 485 件のレビュー 7.9/10 サービス
  • 18 件のレビュー 8.3/10 インターネット
  • 264 件のレビュー 4.8/10 快適さ
  • 236 件のレビュー 6/10 清潔さ
  • 201 件のレビュー 6.5/10 朝食
  • 171 件のレビュー 5.2/10 お値打ち度

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