イビス ミラノ マルペンサ アエロポルト 3 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.3/5 376 件のレビュー

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Via al Campo 100, Cardano Al Campo, CIN IT012032A1K8SDQBDN, 21010 カルダーノアルカンポ, イタリア

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  • ミラノ マルペンサ空港まで車で10分、有料の屋根付き駐車場をご利用いただけます

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  • ノボテル マルペンサの向かいにあるレストランをご利用ください。

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当ホテルの客室

ホテル所在地

イビス ミラノ マルペンサ アエロポルト

Via al Campo 100, Cardano Al Campo, CIN IT012032A1K8SDQBDN
21010 カルダーノアルカンポ
イタリア

GPS:45.6427, 8.76047

電話番号

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙

IBIS KITCHEN

間もなくオープンするイビス キッチン レストランでは、新しい料理と名物料理をお楽しみいただけます。ノボテル マルペンサのグルメバーでは、職人技が光る美味しいピッツァをご堪能いただけます。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.3/5  376 件のレビュー

トリップアドバイザーの評価  3.9/5  1,861 件のレビュー

Super overpriced for sub-par basic facilities

トリップアドバイザーの評価 1.0/5

Conrad T トリップアドバイザー認証口コミ

Super over-priced for very basic facilities; we arrived late in the evening around 10.30pm and were desperate for some food; bar was closed; had to take a cold ciabatta from the dispensing machine; beverages dispensing machine was out of order, rather than apologizing was told that to get a beverage from the closed bar counter it would cost an extra euro! Hotel has feeling of a hostel, certainly not worth paying some 180 euros per night for a few hours night stay. Book at your peril.

OMG bar

トリップアドバイザーの評価 1.0/5

janybambuch ファミリー - トリップアドバイザー認証口コミ

We arrive to Hotel rooms are ok If max 75€ But bar is total disgusting 0,4ml beer taste very bad 7€ ,0.2ml beer 5€ . Derive in the bar is total sh.t,, Don’t use the bar in Hotel is way to go expensive. 400m from Hotel is Mastro pizza bistro super pizza and chaep beer.

Dear Guest, Thank you for your feedback. We appreciate your comments regarding the room and the bar. Please note that our bar prices are in line with typical hotel pricing standards, considering the convenience and services offered on-site. We understand that prices may seem higher compared to other places nearby, but we strive to maintain quality and service for our guests. We hope to welcome you again and provide a better overall experience. Best regards, Sara Guest relations manager

Practical short stay option with a good shuttle service.

トリップアドバイザーの評価 4.0/5

mpbuddy Friends getaway - トリップアドバイザー認証口コミ

This is a practical aeroport hotel well located to Milan Malpensa international airport. I stayed overnight whilst in transit and the room was on the first floor (of three room floors) above and to the right of the hotel foyer (131). The value is in the location with serviceable though small “ business” type rooms. The reception staff were very welcoming and provided excellent assistance during the check in process including sensitivity to the delivery of a hire road bike at the hotel. In particular Giovanni & Matteo at the front desk were especially helpful during my check in. The provision of an airport shuttle minivan throughout the day was very helpful and assisted a smooth attendance at the hotel location. The room itself would benefit from the provision of bottled water and a small fridge to store it. Breakfast was included in my booking and the standard is reasonable with a range of cereals,pastries and machine coffee selections. Overall this hotel delivers what a stopover stay may expect however there is significant room for improvement in the simple options of room small fridge,water ,and a prestay email outlining the shuttle service timings from the airport as well as a clear explanation of where to meet the shuttle at the airport

Dear Guest, Thank you very much for your detailed and thoughtful review. We are pleased to hear that you found our location convenient for your transit stay and appreciated the assistance provided by Giovanni and Matteo at the front desk. It’s also great to know that our shuttle service helped make your arrival and departure smooth. We appreciate your constructive suggestions regarding the addition of bottled water, a small fridge in the rooms, and more detailed pre-arrival communication about the shuttle service. Your feedback is invaluable and will be shared with the relevant departments as we continuously strive to improve our guests’ experience. We hope to welcome you back soon and provide an even better stay. Kind regards, Sara Guest Relations Manager

Uncomfortable, unsafe, expensive stay near the airport

トリップアドバイザーの評価 2.0/5

yaarashalom88 Solo travel - トリップアドバイザー認証口コミ

I’ve picked this airport because it was close to the airport and I was on a long connection, thinking I could easily get from the airport to the hotel and back, and that this travel would be fairly cheap. I was wrong, while the 9pm shuttle from the airport to the hotel cost me €5, the return trip at 12pm the next day was €25 because it’s a “private service”… except there was another family on the shuttle and the “private” service included screeching children. Sure, it’s cheaper than a taxi (€35) and Uber (€50) but it’s still 5 times as much and the drive is less than 10 minutes long! But I wish that was my biggest grievance with this hotel. That belongs to the air conditioner situation. The AC is automatic and stops working when it reaches a certain degree outside. Meaning I had no AC and had to open a window. This would’ve been fine if I hadn’t been on the ground floor and the window was big enough for an entire American football team to climb through. So I spent the night worried someone might break in, not to mention the noise from the parking lot just outside my window. Safety was compromised on another level as I could not lock my hotel room door from inside. No matter how many twists of the lock, the lock stayed firmly inside the door and did not lock it. This meant hotel staff or indeed anyone with a master keycard could open my door at will, which they did TWICE in the morning (guessing it was the cleaning staff), waking me up the first time. Speaking of keycards, the one I got acted up, took several tries to work and once stopped working altogether, and I had to go seek help from the front desk. Other minor stuff: the double bed in the room was actually two narrow single beds pushed together, making it very uncomfortable. The mattress itself was thin and not very comfortable either, and the sheets had a smudge of black dirt I wasn’t sure the origin of. The extra single bed was even less comfortable, and I only sat on that one. The shower head only had one setting: really hard, flesh piercing current, which hurt a bit. Unrelated to the hotel itself but rather its location: there are no real food options, apart from the nearby partner Novotel hotel, where food was rather expensive (I was told dinner was €35, I didn’t go check). The only good thing was the super friendly front desk staff, that helped me to the best of their ability, and struck up friendly conversation.

Dear guest, Thank you for taking the time to share such detailed feedback about your recent stay. We truly appreciate your comments, as they help us identify areas where we can improve and provide a better experience for our guests. First and foremost, we're glad to hear that our front desk staff made a positive impression with their friendliness and helpfulness. However, we are genuinely sorry that the rest of your experience did not meet your expectations. Regarding the shuttle service, we apologize for the unexpected cost difference and any confusion caused. We understand your frustration, especially with the additional costs for the "private" service, and we will review the shuttle service options to ensure they are communicated more clearly to our guests in the future. We're also truly sorry to hear about the issues with the air conditioning, safety concerns, and the lock on your room door. These are certainly not the standards we strive to maintain, and we will investigate these matters to make necessary improvements to ensure both safety and comfort for our guests. Please know that your safety and peace of mind are of utmost importance to us. We regret that the condition of the bed and cleanliness of the room did not meet your expectations. Cleanliness is a priority for us, and we will address this matter with our housekeeping team to prevent similar issues from arising. We hope you will consider giving us another opportunity in the future to provide you with a much more pleasant experience. If you would like to discuss any of these concerns further or need assistance, please feel free to reach out directly to us. Kind regards, Sara Guest relations manager

It could be better...

トリップアドバイザーの評価 3.0/5

CASBV トリップアドバイザー認証口コミ

A practical place to stay due to Malpensa airport. However, it could be even more practical if the information about transfers, prices and breakfast were clearer during the booking process and on the website. Apart from the proactive attitude of the receptionist on the night shift on the day of my arrival, the staff at breakfast and reception the next day seemed to be forced to work.

dear guest, Thank you for sharing your feedback. We appreciate that you found our location convenient for Malpensa Airport. We also value your suggestion regarding clearer information on transfers, prices, and breakfast during the booking process. This is something we will definitely review to improve the experience for future guests. We’re glad to hear that the receptionist on the night shift was proactive, but we’re sorry to hear that the staff the following day did not meet your expectations in terms of attitude. We take these concerns seriously and will work on ensuring that our team consistently delivers a welcoming and positive experience. We hope to have the opportunity to welcome you again and provide a more enjoyable stay. best regards Sara Guest Relations Manager

との提携 TripAdvisor

その他のウェブユーザーの評価

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  • 17 件のレビュー 8.7/10 インターネット
  • 241 件のレビュー 4/10 快適さ
  • 240 件のレビュー 5.6/10 清潔さ
  • 173 件のレビュー 6.4/10 朝食
  • 164 件のレビュー 5/10 お値打ち度

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