Novotel Lugano Paradiso 4.5 星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.6/5 777 件のレビュー

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Novotel Lugano Paradiso - Image 1
Novotel Lugano Paradiso - Image 2
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Viale San Salvatore 11, 6900 PARADISO, スイス

説明

ホテルのその他の情報

  • Just a short walk from Lake Lugano and Monte San Salvatore

  • Hot deals for families

  • Heated outdoor swimming pool, open May to the end of September, Poolbar and fitness center.

  • Fully-equipped meeting rooms

  • Complimentary high-speed internet (WiFi)

当ホテルの客室

ホテル所在地

Novotel Lugano Paradiso

Viale San Salvatore 11
6900 PARADISO
スイス

GPS:45.991389, 8.945278

電話番号
ファックス +41 91 985 09 29

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

OLEA RESTAURANT, BAR AND EVENTS

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.6/5  777 件のレビュー

トリップアドバイザーの評価  4.2/5  889 件のレビュー

Used to be great

トリップアドバイザーの評価 2.0/5

Jetro7 トリップアドバイザー認証口コミ

More than a dozen stays at Novotel Lugano, but more than 3 years after my last visit, my recent stay was the worst. Rooms are spacious and clean. Worst is mattress, it is now impossible to sleep without back pain. Used to be just fine. Breakfast used to be great, it is now subpar, even by Novotel standards. Orange juice is a shame (same with grapefruit) compared to the juices selection that used to be on offer. Hot drinks used to be made to order, now you have two extremely noisy coffee makers… Pastries selection is now maybe 20% of what it used to be. Too bad. Plus side, is the restaurant that is much better than it used to be, both for lunch and dinner. Cost cutting pushed too far. Won’t come back.

Nice hotel spoilt by terrible hospitality

トリップアドバイザーの評価 1.0/5

Sherpa06852156370 トリップアドバイザー認証口コミ

I've had the good fortune to stay in many many Novotels around the world from Conference hotels to more character filled establishments . This is a nice hotel ...spoilt by the worst hospitality standard I've encountered in 40 years. Management hides behind the staff , sending them forward with ridiculous edicts. The staff are petrified and repeat ''But the manager says'' in response to any query . I spend a lot of nights in ALL hotels (Diamond status) and am pleased to say the nights before and after this stay in a Conference Hotel and an Airport Hotel demonstrated that hospitality is alive and well in the group and that its not the bricks and mortar alone that make for a decent stay .

Nice room 20 minutes from town walking

トリップアドバイザーの評価 4.0/5

ccyy4 Solo travel - トリップアドバイザー認証口コミ

This hotel was booked through my group tour with Globus. I have no idea what the price would normally be. The location is okay. It’s about 5 minute walk to the water front and a 20 minute leisure walk to the center of town. It’s a really nice walk along the water, but might be tiresome if you have any mobility issues. The rooms were quite nice. I’m not sure if they have true queen or king beds, as I had two single beds pushed together and covered with a mattress topper. This was great except for the fact that the comforters were two twin size ones still. The bathroom was also one of the biggest ones we’ve had in Switzerland. The water pressure in the shower is a bit weak. The wall of the bathroom is glass, so if you’re sharing a room with someone in their inside, it does light up the room. There is no curtain because it’s the other side of the shower. Breakfast is okay, nothing special. Switzerland hotel breakfasts definitely cannot compare to the extensive and varied breakfasts at Asian hotels.

Dear ccyy4, thank you so much for taking the time to share your experience! We’re glad to hear you enjoyed the room and the scenic walk along the waterfront—it’s one of our favorite features too. Your feedback about the bed setup and lighting in the bathroom is very helpful, and we’ll definitely take it into consideration to improve guest comfort. We’re also happy that the spacious bathroom stood out during your travels in Switzerland. Regarding breakfast, we appreciate your honest comparison and will explore ways to enhance our offerings to better meet international expectations. We hope to welcome you back again soon and offer an even more enjoyable stay! Best regards Novotel Lugano Paradiso

Among the hotels in Paradiso, one of the more value hotels under a hotel group

トリップアドバイザーの評価 4.0/5

rememr トリップアドバイザー認証口コミ

Location & Proximity: 5-10min walk to Paradiso train station. It is possible to reach the hotel with luggage on foot. From the train station, follow google maps but instead of going down the stairs, go down the slope from the carpark instead. Check-in: Check-in is strictly at 3pm, I arrived early from another hotel and had some drinks at the lobby bar and used the provided Wi-Fi. Service: Staff is friendly and speaks good English. Tip: It is recommended to learn some basic greetings and phrases in Italian, great to use within the Ticino region. Welcome amenity: Welcome drink for Accor Gold (wine, beer or soft drinks). A plate of welcome dessert nibbles and some chocolates in-room. Lobby: The lobby has an area to purchase snacks, drinks and ice cream from the reception (very convenient), it’s connected to the pool and hotel restaurant bar. Executive Ticino Room: Located on the top floor. Decor seems to be a bit different from the normal room hence tried it, there is not much view though (facing another building). There is a sofa with movable table, smart tv (looks more than 40 inches), work desk, Nespresso machine and fridge. Still water was replenished daily. Wi-Fi: Fast at lobby, however, signal is weak in-room. Bathroom: Modern bathroom with rain shower and bathtub. Toiletries: Shower cap. Ritual of Karma range soap, shampoo and conditioner, pretty good smelling. Breakfast: Great breakfast spread! There’s coffee, tea, juices, bread, cold cuts, cheese, hot food (scrambled eggs, rosti, sausages, bacon).

Not four stars, more two

トリップアドバイザーの評価 3.0/5

Cheryl C Couples - トリップアドバイザー認証口コミ

We had been traveling for two months and stayed in over twenty hotels during that period. This hotel was a disappointment. The mattresses were old and lumpy. The bed itself was poorly made. The room was clean, but decor was not conducive to rest. The shower does not have a door so it never gets warm. I did not understand the see through wall to the bathroom from the bedroom. It made my husband very uncomfortable while in the shower. The breakfast was outstanding and the reason I gave this rating three stars rather than two. The food was plentiful and delicious. The staff were delightful and eager to please. The location was a little awkward. The train station is almost two miles from the hotel. You will need to hire a taxi. The main attraction is the restaurant at the top of Lugano Mountain. It's fantastic and the only reason to visit this hotel. The funicular is just a half block from the hotel and a treat within itself.

との提携 TripAdvisor

その他のウェブユーザーの評価

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  • 397 件のレビュー 7.9/10 客室
  • 437 件のレビュー 8.4/10 サービス
  • 10 件のレビュー 4.5/10 インターネット
  • 307 件のレビュー 8.2/10 朝食
  • 174 件のレビュー 9.1/10 清潔さ
  • 101 件のレビュー 9/10 プール
  • 10 件のレビュー 4.7/10 ウェルネス・温泉エリア

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