ibis budget Lugano Paradiso 2 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.4/5 368 件のレビュー

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Via Geretta 10, 6900 PARADISO, スイス

説明

ホテルのその他の情報

  • Free high-speed Internet (WiFi)

  • Ticino Ticket included!

  • Just a few steps from Lake Lugano!

当ホテルの客室

ホテル所在地

ibis budget Lugano Paradiso

Via Geretta 10
6900 PARADISO
スイス

GPS:45.991206, 8.945837

電話番号
ファックス +41 91 986 19 39

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット可
  • 車椅子でのご利用に対応
  • Wifi
  • 朝食
  • 全館禁煙

朝食

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.4/5  368 件のレビュー

トリップアドバイザーの評価  3.6/5  606 件のレビュー

The Disappearing Name Tag: Daniel at Reception

トリップアドバイザーの評価 1.0/5

Wander66693007119 トリップアドバイザー認証口コミ

Disappointed with Reception and Extra Charges I booked Ibis Budget Lugano through Booking.com for £109, which clearly included £10 city tax and VAT. However, when I arrived, the receptionist (with the name tag “Daniel”) insisted I had to pay the city tax again, saying it was a “mistake on Booking.com.” I showed him my confirmation several times, but he refused to respect the booking price. After consulting someone I believe was the manager, he returned without his name tag – as if removing it would make the problem disappear. When I mentioned that I would contact Booking.com and leave a review, they went silent and offered no explanation. Overall, the situation felt unprofessional and disappointing. Guests should be aware that the hotel may not honor the advertised price.

Bad smell in two out of three rooms

トリップアドバイザーの評価 2.0/5

thomas12321 ファミリー - トリップアドバイザー認証口コミ

The facility meets the standard expectations for an Ibis Budget and is situated in a great location, a short distance from a bus stop and within walking distance to the lake. Unfortunately, our experience was ruined by a sour smell in two out of the three rooms we had. We won’t risk staying here again.

Excellent budget hotel.

トリップアドバイザーの評価 5.0/5

John P トリップアドバイザー認証口コミ

This is an excellent choice of budget hotel. The rooms are very samll but perferctly clean and functional. The location is also very good, about a 5 minute walk from the lake and promenade and not so far from the town centre - easy walking distance. If you are on a budget then this is the pace to stay in Lugarno and very good value by Swiss standards.

Mistreatment

トリップアドバイザーの評価 1.0/5

315benalia トリップアドバイザー認証口コミ

would like to inform you that I was subjected to a disrespectful attitude by the receptionist, which is completely unacceptable and disrespectful, and contains unacceptable racism. On Friday night 1 September at 23:35, I went to buy a bottle of water and they are people in reception. I asked them for permission to pass before them, so they smiled at me welcoming, but the receptionist refused to pass me and asked me in an unkind way to wait . There was another woman waiting, and after the customer finished his check in, the woman looked at me and allowed me to pass before her because it was only a bottle of water, but the receptionist shouted at me and refused to pass my order with bad way!!! . I left the water and he insisted that I wait even though the woman repeated her words and told him that she allowed me to pass because it was a bottle of water... I strongly object to this inappropriate attitude of your employee..

Fine visit however one issue address below...

トリップアドバイザーの評価 3.0/5

Larkin H Couples - トリップアドバイザー認証口コミ

Upon arrival we asked to store our backpacks and we were rejected do to “covid restrictions”. We had to backtrack to the train station, pay to store the bags, and then get started on our day about an hour behind schedule. This was at first annoying and a bit ridiculous since covid transfer by luggage seems unlikely at best. However what really bothered us was that on the morning of our departure we watched several early arrivers drop their bags for storage before their check in was available. Perhaps we interacted with a misinformed staff member, perhaps the restrictions changed in a matter of two days (I doubt it). But this left a sour taste in our mouth upon departure.

Dear Mr. Larkin, Thank you for choosing our ibis budget Lugano Paradiso and for sharing your impressions with us. We are really sorry about the misunderstanding, since COVID-19 we had to change and adapt multiple times. We hope that we will have the pleasure to welcome you again in the future and better serve you. Best regards Ambra - Front Office Team

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 594 件のレビュー 9.1/10 ロケーション
  • 760 件のレビュー 4.4/10 客室
  • 411 件のレビュー 8.8/10 サービス
  • 19 件のレビュー 5.5/10 インターネット
  • 444 件のレビュー 2.4/10 快適さ
  • 344 件のレビュー 8.5/10 朝食
  • 250 件のレビュー 5.1/10 お値打ち度
  • 226 件のレビュー 7.8/10 清潔さ

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料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。