Novotel Barcelona City

Novotel Barcelona City 4 estrelas

Classificação clientes Avis (Classificação ALL) 4.4/5 2.257 comentários

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Extras do hotel

  • A Sagrada Família e a praia ficam a 15 min a pé.

  • Quartos familiares, 2 crianças hospedam-se de graça

  • Rooftop no 19º andar com piscina

  • Estacionamento no mesmo prédio. Metrô "Glòries" a 5 minutos

  • Certificação ALLSAFE pelo SGS.

Este hotel participa do Planet 21 e atua em favor da Hospitalidade Positiva.

Hotel ALLSAFE. Aprovado

Localização do hotel

Novotel Barcelona City

Avenida Diagonal 201, (Entrada por Ciutat de Granada), HB004414
08018 BARCELONA
Espanha

  • LINEA 7:  7 GLORIES

  • PZA CATALUNA - CIUDADD MERIDIANA:  62 LES GLORIES

  • HOSPITAL DE BELLVITGE - FONDO:  L1 GLORIES

  • CIUDADELLA - VILLA OLIMPICA:  T4 GLORIES

  • De avião

    EL PRAT LLOBREGAT A 17,9 km / 11,12 milhas

  • De trem

    SANTS ESTACIO A 10 km / 6,21 milhas

  • De trem

    SANTS STATION A 10 km / 6,21 milhas

GPS:41.404259, 2.191266

Serviços de hotéis

Check-in a partir das - Check out até as

Em resumo
No local
  • Piscina
  • Estacionamento
  • Restaurante
  • Hotel com acesso para cadeira de rodas
  • Bem-estar
  • Ar condicionado
  • Wi-Fi
  • Café da manhã
  • Bar
  • Salas de reunião

RESTAURANTE NOVOTEL

Servindo um menu de almoço requintado, criado com base nas melhores sugestões do nosso chef. Com o Family & Novotel, as crianças e seus pais são nossos hóspedes bem tratados. Simplesmente sente e desfrute de um jantar conosco.

Nossas acomodações

"Combine trabalho e relaxamento. Quartos espaçosos com design contemporâneo. No Novotel Barcelona City, você é a nossa prioridade, sendo esse o motivo dos nossos quartos se adaptarem às suas necessidades. Os quartos ficam no 7º andar em diante.

Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL  4.4/5  2.257 comentários

Classificação no TripAdvisor  4.0/5  4.827 comentários

Certificado de excelência 2022

Only stay if you have to

Classificação TripAdvisor 2.0/5

h3tna Família - Avaliação certificada TripAdvisor

This could be a better hotel but it hasn’t been maintained as well as it could be and service whilst not poor was not up to the standards I expect from Novotel. Having said that, my comparison is the Novotel in London so maybe there’s a difference. Let’s start with check in, we arrived around 11am and had requested early check in as my husband needed to log in and work. We knew there would be a wait but kept our fingers crossed. Receptionist 1 checked us into our suite (I had to tell them we had upgraded from the initial booking) - he took all 4 of our passports to check us in and told us our room would be ready within the hour. An hour and a half later I queried how long it would be, only to be told by Receptionist 2 that the suite only holds 3 people and therefore we had to be allocated another room and the wait would now be a couple of hours. I asked how I would be refunded to be told I would get a phone call from Booking.com. We finally got our room after 2 hours and everyone who was waiting with us in reception had left long before us which was kinda frustrating. We understand that the website made the booking error but had receptionist 1 realised 4 ppl couldn’t stay in a suite there’s a chance we might have gotten our room earlier and my husband could have worked in a quieter environment. By evening time no one had called me so I asked Receptionist 3 who advised I would receive refund by the time we checked out. That was our slightly painful and frustrating check in process. Oh and by check out we’ve still not been refunded and I’ve been told to take it up with the website. Just what I want to do on my holiday, not! Now for the room, the pillows are not great, there were no blankets on the beds. We requested blankets in the evening and still didn’t get any by the time we went to our room to sleep. The sofa bed is awful to sleep on - mattress is thin and lumpy and I would avoid. I felt sorry for my kids. The bathrooms are tired and disgustingly the sink kept blocking up. The room was fine in itself, location was great if you’re looking for food and shops as Westfield is just across the road. The Terrace is nice but note smoking is allowed. Drinks menu is limited. The breakfast was fine, seems like quantity over quality.

Top. Thank you for upgrading our rooms and it was perfect for us the transportations is easy to acces.

Classificação TripAdvisor 5.0/5

leabouillault Couples - Avaliação certificada TripAdvisor

Thank you for upgrading our rooms all was perfect from the lobby personal until we arrive to our room it was ended perfect, thank you the attention of the welcome drinks. Our guest was amaze with the rooms since they are not use to go hotels accommodations. All was perfect for us!

Dear Leabouillaut, Thank you for leaving a comment after choosing to stay with us. We are pleased to read that everything was perfect for you. We are looking forward to your next visit. Sincerely, Léa - Guest Experience Department

Great experience except for room service

Classificação TripAdvisor 4.0/5

anthonygF8601PQ Família - Avaliação certificada TripAdvisor

We traveled a family of four from Panama. Staff was very helpful and friendly, standard rooms are large enough for a family with 2 kids. The restaurant and breakfast are the best bargain in town! Excellent with decent price, congrats for that! Our only problem was the room service. It closes at 11pm and at 12am there is nothing else opened around! We had to sleep hungry…it’s not normal for a Novotel.

disappointing

Classificação TripAdvisor 3.0/5

gapkar Avaliação certificada TripAdvisor

all in all rather disappointing experience, not like in the past. as a diamond accor member we were put in the noisiest room of all (stay away from the elevators, which by the way are a complete mess). on top, some rather painful and totally unnecessary payment issues at checkout. not to be recommended anymore, especially during high season.

Dear Gapkar, We are sorry to read about your disappointment after staying at Novotel Barcelona City. We apologize if the room allocated to you was noisy and disturb your rest. As a diamond Accor member, we regret not having been able to met your expectations and provide a perfect service. Regarding the payments, please contact us directly for any doubts or questions. Indeed in high season the hotel is busier in consequence the elevators are more requested and the waiting time is extended. We hope to have the opportunity to regain your trusty in the future. Sincerely, Léa – Guest Experience Department

Excellent property in a great destination

Classificação TripAdvisor 5.0/5

gi0vanni8888 Avaliação certificada TripAdvisor

Good service&food, friendly & helpful staff, good location, close to main turistic points, family rooms are nice, clean and big enough. The breakfast is excellent, quality products, good coffee, pancake stations for kids is an excellent idea....Room is nice,clean and tid, staff was very proactive and discret. Swimming pool from 19th floor is extraordinary, kids really enjoyed and the drinks&cocktails selection is perfect. CONS-Breakfast variety could be more diverse even if there is a daily rotation for some items. The floor of the shower cabin is very slippery also the area next to it. The overall experience was amazing and the property offers good value for money in a great location and destination. Thank you.

Dear Gi0vanni8888, We are glad you enjoyed your stay with us during your trip Barcelona. Thank you for underlying the good service and food as well as the friendly and helpful staff. We are delighted to know we met your expectations and that your overall experience with us was amazing. It is a pleasure to read your family liked the breakfast with the fascinating pancake machine and the rooftop where you can relax at the pool or drinking a cocktail. We hope to have the opportunity to welcome you again ! Sincerely, Léa - Guest Experience Department

Em parceria com o TripAdvisor

Classificação dos usuários da internet

  • 1.459 comentários 8.8/10 Localização
  • 1.997 comentários 6.3/10 Quarto
  • 2.081 comentários 8.6/10 Serviço
  • 31 comentários 6.8/10 Wifi
  • 1.059 comentários 8.8/10 Café da manhã
  • 902 comentários 4.9/10 Conforto
  • 653 comentários 6.4/10 Limpeza
  • 404 comentários 5.8/10 Piscina

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