نوفوتيل Novotel برسيلونه سيتي 4 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.3/5 2,938 أراء

نضمن لكأفضل سعر
نوفوتيل Novotel برسيلونه سيتي - Image 1
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نوفوتيل Novotel برسيلونه سيتي - Image 3
نوفوتيل Novotel برسيلونه سيتي - Image 4
Avenida Diagonal 201, (Entrada por Ciutat de Granada), HB004414, 08018 برشلونة, إسبانيا

الوصف

خدمات الفندق الإضافية

  • حوض سباحة وبار على ردهات السطح مع إطلالات رائعة على المدينة

  • غرف عائلية (إقامة مجانية لطفلين)

  • موقف سيارات خاص بالفندق

  • Amigable con las mascotas. حيواناتك الأليفة، أصدقاؤنا

  • تقع محطة مترو جلورز على بُعد 5 دقائق سيرًا على الأقدام، ويوجد مواصلات جيدة

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موقع الفندق

نوفوتيل Novotel برسيلونه سيتي

Avenida Diagonal 201, (Entrada por Ciutat de Granada), HB004414
08018 برشلونة
إسبانيا

نظام تحديد المواقع العالمي (GPS):41.404259, 2.191266

الهاتف

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • مسبح
  • موقف
  • نرحب بالحيوانات
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • مركز اللياقة
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف

RESTAURANTE NOVOTEL

نحن ملتزمون بتسويق المأكولات بمنتجات من مصادر محلية. مكونات طازجة وموسمية لتجربة طهي أصيلة، حيث تلتقي التقاليد والابتكار لتلك التجربة اللذيذة.

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.3/5  2,938 أراء

تقييم TripAdvisor  4.1/5  5,042 أراء

Worst stay

ملاحظة Tripadvisor 1.0/5

Jackkbv تقييم TripAdvisor المعتمد

I am a big Accor fan, but I was very disappointed with the service have provided me at the check-in it was 3 PM and they have not given me the room saying that they could check me in anytime and did try to push me by showing the email that they sent me it was really very sad to see the check in staff welcoming you like that and the worst of all worst does security guard Was very rude and he asked me that I could go and stay at the hotel. If I cannot wait for the room , this type of behavior is not acceptable in the hospitality business industry, and I would highly suggest that this action is taken to the security guard , I was really disappointed with the service I received at this hotel. However, the check-in staff apologize later on, but the security guard did not.

Unbelievably unpleasant experience - hear-say and internal blaming

ملاحظة Tripadvisor 2.0/5

tortugamuyfeliz تقييم TripAdvisor المعتمد

We checked into the hotel and booked two rooms. At check-in, we were explicitly informed that a late check-out until 7:00 PM was possible for an additional fee of €50, which we were ready to pay. The next morning, when we went to reconfirm this arrangement, we were given completely different information: we were told that staying until 7:00 PM was not possible and that we must vacate the rooms strictly at 5:00 PM. The situation became even more unpleasant when the she-manager M, explained that this was due to a mistake made by another he-manager E, stating that he is new, non-competent, and made an error. Essentially, the hotel’s internal mismanagement was placed on an employee — and indirectly on the guests. And saying like that about colleagues were also not nice of her. From a guest’s perspective, this is highly unprofessional: * one set of information at check-in, * a completely different one the next day, * after plans had already been made based on what was confirmed. * blaming and saying bad about colleague Guests should not be concerned with who is new. non competent or experienced on the staff. We expect clear communication, consistent policies, and accountability, not internal rude staff blame presented to guests. Unfortunately, the overall impression was one of disorganization and lack of proper management. This significantly damaged our experience and trust in the hotel. When they offered to keep our luggage she-manager G was sour-faced, not welcome, rolling her eyes. Unbelievable disrespectful experience. Manager of the shift tried to sugar coat the situation but she could do nothing despite the team failure. They hide behind the hotel policy which they do not know fully and make mistakes for which they do not want to bear responsibility. Two starts for the breakfast which was good and had warm dishes

Good for business not holiday

ملاحظة Tripadvisor 3.0/5

yhismail تقييم TripAdvisor المعتمد

Very basic hotel. Reception area beautiful. Rooms very bland. Bathrooms even worse. Feels like a hospital bathroom. No amenities unless asked for. NO PORTER so had to get our own luggage with trolley. Near a little mall, 20 minute walk to Segrada Familia. Other than that, a bit far from everything else

Dear Yhismail, Thank you for sharing your feedback regarding your recent stay. We appreciate your comments about the reception area and the location of our hotel. However, we regret to hear that the room and bathroom did not meet your expectations. Our team strives to provide a comfortable environment, and your insights will be taken into consideration. We also acknowledge your concerns regarding luggage assistance, and while we do not offer porter services, we are here to help with any additional requests during your stay. Best regards, Guest Experience Department

Checkin was slow but after that great stay with great breakfast. Close to metro station.

ملاحظة Tripadvisor 5.0/5

GranTurismo75 تقييم TripAdvisor المعتمد

Great hotel, great service, great breakfast!!! Good price/value!!! Good restaurant. Personal was great but slow at check in... To recommend!!

Dear Guest, Thank you for your feedback regarding your recent stay. We appreciate your kind words about our breakfast and service. We acknowledge that your check-in experience was not as efficient as it should have been, and we will take your comments into consideration for future improvements. Best regards, Guest Experience Department

Unpleasant stay

ملاحظة Tripadvisor 1.0/5

Sham N تقييم TripAdvisor المعتمد

Worst stay experience in Barcelona. The rooms are so small that a family can’t comfortably stay, and the bathroom felt like an old hospital tiny and very dated. The cleaning staff didn’t clean properly, no water was provided in the room, and when we tried to order something kid-friendly through room service, there was nothing available. Honestly, it felt like a complete waste of money. I absolutely hated it. Breakfast was the biggest rip-off: the coffee was cold, the crepes were cold, the bacon was cold everything was disgusting. No one can eat food like that. Maybe I’m not used to Spanish breakfasts, but for someone who has travelled the world, I expected Novotel to offer a proper international breakfast. Even the fruit wasn’t ripe. Overall, a very unpleasant stay and I would never return.

Dear guest, Thank you for sharing your feedback regarding your recent experience at Novotel Barcelona City. We are truly sorry to learn that your stay did not meet your expectations and that you encountered several issues during your time with us. We understand that the room size and bathroom conditions did not provide the comfort expected for your family, and we regret any inconvenience this may have caused. Our housekeeping team is committed to maintaining high cleanliness standards, and we appreciate your comments, which will be reviewed with the team for improvement. Additionally, we apologize for the lack of water and the limited options on our room service menu, especially for our younger guests. Regarding breakfast, we sincerely regret that it did not meet your standards. We strive to offer a variety of quality breakfast items, and your feedback about temperature and freshness has been duly noted. We appreciate your insights and hope to have the opportunity to provide a better experience in the future. Best regards, Guest Experience Department

بالاشتراك مع TripAdvisor

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  • 727 أراء 8.7/10 المطاعم
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جميع فنادقنا في برشلونة
تنظيم النظام الداخلي

يبدأ السعر من، لليلة واحدة لشخص واحد في فئة الغرفة المعنية قريبة من السعر، باستثناء الخدمات الإضافية، باستثناء الإفطار. يتوافق مع أدنى سعر عام بما في ذلك جميع الضرائب (قد تُدفع بعض الضرائب عند الوصول إلى الفندق (على سبيل المثال، ضريبة المدينة) وفقًا للوائح المحلية.) الخاصة بمكان الإقامة المعني ، الموجود على الموقع https://all.accor.com/ في هذا اليوم، للإقامة لمدة ليلة واحدة في اليوم التالي 20 أيام. متغير حسب الفترة والتوافر. السعر مضمون فقط في وقت الحجز. تُدفع جميع الحجوزات (في الخارج) بعملة البلد الذي يقع فيه الفندق. يتم تأكيد المبلغ فقط عند الحجز بعملة البلد الذي يقع فيه الفندق. قد تتم الإشارة إلى تقدير التحويل بعملتك، لكنه ليس تعاقديًا. في وقت الدفع، قد يفرض عليك المصرف الذي تتعامل معه رسومًا مصرفية و/ أو رسوم صرف.