Mercure Canberra 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.3/5 2,348 件のレビュー

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Mercure Canberra - Image 1
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Corner of Ainslie, and Limestone Avenue, 2612 BRADDON, Australia

説明

ホテルのその他の情報

  • Centrally located, heritage listed hotel featuring all the comforts of the 21st century.

  • In hotel dining options with our Courtyard Restaurant and Olims Bar & Bistro

  • Meeting Space, Gym, Wifi, Onsite Parking available.

  • 10 minutes from the airport and close to public transport options.

  • Excellent service, 24-hour reception, and friendly atmosphere to feel at home.

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ホテル所在地

Mercure Canberra

Corner of Ainslie, and Limestone Avenue
2612 BRADDON
Australia

GPS:-35.276066, 149.143494

電話番号
ファックス +61 2 6243 0001

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.3/5  2,348 件のレビュー

トリップアドバイザーの評価  4.0/5  2,266 件のレビュー

2023エクセレンス認証

Easy check in.

トリップアドバイザーの評価 5.0/5

Jemma63 トリップアドバイザー認証口コミ

Check in was quick and very helpful staff. We were upgraded which was great, large room, very clean. The car park was fenced and entered only by a code. The gym was very small. Breakfast was good. Not far from Anzac Parade and the War Memorial. Great pizza a couple of streets away

Dear Jemma63, We very much appreciate your comments regarding your stay at the Mercure Canberra. It is always a pleasure to receive positive feedback, in particular when it includes our wonderful team. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Sincerely, Lukas Wilfling General Manager

A quiet oasis, rooms overlook a lovely central courtyard garden with fountain. No street noise at all.

トリップアドバイザーの評価 5.0/5

BelC0001 Couples - トリップアドバイザー認証口コミ

It may look Establishment and a little old from the street but the interior is in immaculate condition, celebrating its 1927 build. Our room was on the top floor of the hotel, itself with a mezzanine bedroom and bathroom. The lounge area, double sofa bed and kitchenette on the lower floor of our two level apartment. The entire room, including the bathroom and kitchenette were absolutely clean, the cleanest we’ve experienced of all the Accor hotels we’ve stayed at this year. A thought for those guests less steady on their feet : the stairs up to the bedroom are narrow and steep; the shower is over the bath and it’s a deep bath so you have to be careful climbing into the bath to use the shower. Best to check with Reception to obtain a suitable, accessible, room. Our apartment had a balcony; it was lovely to sit, with coffee or a drink and read in the sun, overlooking a peaceful courtyard garden with fountain. Use the secure outdoor car park at the rear of the hotel: Reception gives you the PIN code to enter and exit at the gates. Access to the car park from the hotel so you can park, after checking in, and carry your luggage to your room. We will happily stay here again.

Dear BelC0001, We very much appreciate your comments regarding your stay at the Mercure Canberra. It is always a pleasure to receive positive feedback. I will share your comments with our team, especially our housekeeping crew. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Sincerely, Lukas Wilfling General Manager

Quaint hotel in Canberra

トリップアドバイザーの評価 4.0/5

elizabeth m Couples - トリップアドバイザー認証口コミ

We stay in this hotel occasionally as it’s comfortable and close to Civic. The restaurant options for both breakfast and dinner are ok and reasonable value for your $. It’s an older style hotel but has pleasant surrounds and is clean and well presented.

Dear elizabteh m, We very much appreciate your comments regarding your stay at the Mercure Canberra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Sincerely, Lukas Wilfling General Manager

An older hotel, but full of character.

トリップアドバイザーの評価 5.0/5

marcuslambertus Couples - トリップアドバイザー認証口コミ

This is an older hotel but full of character. The staff were great, the rooms are comfortable. The hot water in the shower is hot and instant. The hotel is fairly centrally located (although we used Uber instead of driving). The hotel is showing some signs of its age but it has heaps of charm.

Dear marcuslambertus, We very much appreciate your comments regarding your stay at the Mercure Canberra. It is always a pleasure to receive positive feedback, especially when it includes our wonderful team. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lukas Wilfling General Manager

Chosen as a pet friendly option

トリップアドバイザーの評価 3.0/5

lost_nomads Couples - トリップアドバイザー認証口コミ

Lovely historical building close to Civic, about 1km if you want to walk. We had stayed in two Abode hotels in Canberra previously when we visited with our dog. This is our first stay here. Our stay coincided with an ice cold snap in Canberra so we welcomed the fact the heat was on in our room on arrival and that we could dine inside in certain areas with our dog. You pay a premium per night to have your dog and whilst they are fairly similar to the decor in other rooms, the floor is Lino/ hard and it’s freezing!! Perhaps in winter a nice addition with the pet pack would be slippers as this is essential and I’m glad I packed some from another hotel stay. Our room had a sizeable paved courtyard facing North so it was easy to toilet, although our boy preferred the smells the internal grassed courtyard gardens of the hotel provided. Bistro food was nice, but room service was very average and several weeks after check out I’m still waiting on a response to a query of an overcharged meal from their night owl menu.

Dear lost_nomads, Thank you for taking the time to tell us about your experience at the Mercure Canberra. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I'm just trying to find out who is working on your email regarding the overcharges from the Bistro, please bear with us while I'm getting the correct person to get in contact with you. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lukas Wilfling General Manager

との提携 TripAdvisor

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