Mercure Canberra 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.3/5 1,909 件のレビュー

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Mercure Canberra - Image 1
Mercure Canberra - Image 2
Mercure Canberra - Image 3
Mercure Canberra - Image 4
Corner of Ainslie, and Limestone Avenue, 2612 BRADDON, オーストラリア

説明

ホテルのその他の情報

  • Centrally located, heritage listed hotel featuring all the comforts of the 21st century.

  • In hotel dining options with our Courtyard Restaurant and Olims Bar & Bistro

  • Meeting Space, Gym, Wifi, Onsite Parking available.

  • 10 minutes from the airport and close to public transport options.

  • Excellent service, 24-hour reception, and friendly atmosphere to feel at home.

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ホテル所在地

Mercure Canberra

Corner of Ainslie, and Limestone Avenue
2612 BRADDON
オーストラリア

GPS:-35.276066, 149.143494

電話番号
ファックス +61 2 6243 0001

アクセスと交通機関

ホテルサービス

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敷地内
  • 駐車場
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.3/5  1,909 件のレビュー

トリップアドバイザーの評価  3.9/5  2,294 件のレビュー

Disappointing for Accor Hotel

トリップアドバイザーの評価 2.0/5

Ann Y トリップアドバイザー認証口コミ

Very shabby . Old dirty carpet and furniture Breakfast barely average Don’t stay here if you have any mobility issues - stairs and a rabbit Warren of rooms . Lovely central garden and pleasant staff . Big rooms overlooking garden are ok but again shabby . Needs a complete make over if it’s to compete Restaurant very average - eat at Ainsley road shops Stayed 3 nights and always try to stay Accor as member - but disappointing stay apart from excellent position and car parking . Needs a second armchair in the large room for couples as there is space and it’s obvious to do so for comfort . Tatty maintenance in whole hotel . Disappointing as looked lovely in photos

Another good stay at the Mercure Canberra.

トリップアドバイザーの評価 4.0/5

Greg H トリップアドバイザー認証口コミ

The Mercure has always been our go to Hotel when visiting Canberra. While away from the centre of the city it is only a ten minute walk to the War Memorial. The room I stayed in on this occasion was clean and tidy. Breakfast is a fairly basic affair but should suite most people with the standard, bacon, eggs, cereal and salad items tc as well as some pastries and breads. The attached bistro never disappoints and the meals are diverse, tasty and plentiful. I found the bar prices remarkedly good for a hotel. I have always found the staff friendly and attentive, this visit was no different. What was not so good was the internet. Lets just say it was less than adequate. It did not matter if I was in my room or area adjacent reception it was pretty bad. It was extremely difficult trying to stream anything as it would often stop and freeze. Getting emails was a somewhat hit and miss. Would I return. Yep in a heartbeat but I would be more mindful of the lousy internet and make other arrangements.

Shabby

トリップアドバイザーの評価 3.0/5

jamming2016 トリップアドバイザー認証口コミ

Deeply regret staying here. The hotel is old old , ok it has history but it’s really shabby . You definitely need a car . The food is basic with no imagination. Staff on bar are clueless . They’ll shaft you into a rubbish room so watch out and complain. I feel sorry for a couple checking in in front of me who were on a luxury package travelling around. Oh dear . Luxury this is not . Shabby shabby shabby .

Dear jamming2016 Thank you for taking the time to tell us about your experience at the Mercure Canberra. We are sorry that your experience did not meet your expectations; please allow us to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured we have shared your comments with the team and are constantly working to address and improve our services. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, The Mercure Canberra Team

Good for a dog friendly visit to Canberra

トリップアドバイザーの評価 4.0/5

yeantr トリップアドバイザー認証口コミ

This suited us for a dog friendly stay. The room was motel standard with some wear and tear, but was still comfortable and spacious and reasonably priced. The bistro was like a suburban pub, but was convenient with a covered outdoor area. The city and Lonsdale Street were an easy 10-15 min walk for other restaurants. The buffet breakfast had typical choices for a mid-range hotel - there was a nice lounge area in the historic part of the hotel next to the breakfast room where dogs were allowed, plus outdoor tables overlooking the garden. Gated outdoor parking was ok priced.

Dear Yeantr, We very much appreciate your comments regarding your stay at the Mercure Canberra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Best regards, The Mercure Canberra Team

Functional - bit dated

トリップアドバイザーの評価 3.0/5

gipsona1 トリップアドバイザー認証口コミ

Just on outskirts on central area. Room was ok not very large and basic bathroom. Generally room and rest of hotel seemed a bit tired. Ate their one evening and to be honest offering was a bit disappointing (not bad enough to send back but would not entice me to repeat)

Dear gipsona1, Thank you for taking the time to tell us about your experience at the Mercure Canberra. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence, and your comments have been shared with the team. We appreciate you sharing your concerns, and it is my hope that you will give us the opportunity to better serve you in the near future. Sincerely, The Mercure Canberra Team

との提携 TripAdvisor

その他のウェブユーザーの評価

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  • 524 件のレビュー 6.6/10 清潔さ
  • 480 件のレビュー 7.1/10 朝食
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