ブレイクフリー キャピタル タワー 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 3.6/5 553 件のレビュー

ブレイクフリー キャピタル タワー - Image 1
ブレイクフリー キャピタル タワー - Image 2
ブレイクフリー キャピタル タワー - Image 3
ブレイクフリー キャピタル タワー - Image 4

説明

ホテルのその他の情報

  • バーリーグリフィン湖まですぐ

  • オーストラリア国立大学まで徒歩で簡単にアクセス

  • 国会議事堂まで車で10分

  • 市の中心部まですぐ

  • 設備のととのったアパートメントルーム

当ホテルの客室

ペントハウス

3ベッドルームペントハウス

  • 7 人/最大
  • 221 / 2378 sq ft
  • 寝具 3 x クイーンサイズベッド
  • ビュー: 湖側
  • ほとんどの宿泊施設: バルコニー

ホテル所在地

ブレイクフリー キャピタル タワー

2 Marcus Clarke Street
2601 キャンベラ
オーストラリア

GPS:-35.284707, 149.125988

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット不可
  • フィットネスセンター
  • Wifi
  • エアコン

プール

Swimming pool (Open from 7:30am - 6:30pm)

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  3.6/5  553 件のレビュー

トリップアドバイザーの評価  3.5/5  1,274 件のレビュー

In need of love and renovation!

トリップアドバイザーの評価 1.0/5

Sue L ファミリー - トリップアドバイザー認証口コミ

More Fawlty Towers than Capital Tower. The online photos certainly don’t match the reality of what you get. We had booked a two-bedroom apartment, but upon arrival, it was clear the space was in desperate need of refurbishment. The apartment was musty, with marked walls and a layout that felt poorly thought out—more like a storage room than a living space. However, the gentleman at reception was very helpful, showing us a few alternative rooms. The alternative room we chose had a lake view instead of the construction site on the “city side.” The receptionist did mention the tower was undergoing changes and improvements, which is certainly needed. The lifts, for example, felt unreliable, and the recorded voice sounded muffled, as though it hadn’t been updated in decades. There’s a gym in the basement, but it feels stuck in the 1980s with outdated equipment in desperate need of a refit. On the third day, we were disturbed by loud banging from the apartment above, where it sounded like furniture was being rearranged non-stop. When we raised this with reception, the female staff member was less accommodating, treating our complaint as an inconvenience, though she did say she would follow up with the noisy guests. Overall, the stay was very disappointing, and I would definitely advise others to steer clear until substantial improvements are made.

Dear Guest, Thank you for taking the time to share this review and feedback - We would like to apologise in regards to the shortfalls of this stay in which this review has been passed onto our respective teams to rectify. We hope we can welcome you back again in the near future and provide you with a much more enjoyable experience. Kind Regards

Weekend Away

トリップアドバイザーの評価 5.0/5

Suzie W トリップアドバイザー認証口コミ

Beds and room were very comfortable and clean. Great location Fabulous stay and great value for money we had a 2 bedroom so spacious enough for 2 couples. Checkin and checkout was a breeze and parking was convenient. Wifi worked well and great to know if you had a longer stay you have a washing machine and dryer

Dear Guest, Thank you for taking the time to share this fantastic review and feedback - We are happy to hear you enjoyed your weekend away at our property and look forward to welcoming you back again in the near future. Kind Regards

Floriade Accommodation

トリップアドバイザーの評価 3.0/5

Little A トリップアドバイザー認証口コミ

The experience my family had at the Breakfree was lovely, spacious and very conveniently located near Floriade. The apartment was clean and ready, stains were noticed on the grey couch and 2 of the bedroom balcony doors were left unlocked when we arrived. One of the lifts at Breakfree was also out of service, which delayed our movement ...along with many other people holidaying or residents. I feel I need to point out about the ensuite bathroom shower tiles as they need a good scrub down as there was mold building up on them. The breakfast wasn't really worth the price at the Pepper's restaurant across the road. The spread was minimal and very cheap looking. Coffee we had to pay extra for a latte or cappuccino. Not the standards I expected when paying $37 per person. Dinner at Pepper's was lovely. Concierge service was wonderful, kind and very accommodating.

Dear Guest, Thank you for taking the time to share this review and feedback - We are glad to hear you enjoyed your overall stay with us although the issues mentioned have been passed onto our teams to review further and rectify. In terms of the Food & Beverage offering this is not managed directly by our property however as this is a package, we provide to guests we will raise this with the Peppers Gallery team in the hope we can provide a much more enjoyable experience to our guests if they are including breakfast into their stay with us. We hope we can welcome you back again in the near future and improve on the items mentioned to provide you with a complete experience. Kind Regards

needed a clean

トリップアドバイザーの評価 2.0/5

sstleon トリップアドバイザー認証口コミ

The room was old, and in need of a re-fresh. If this was the only issue - we would have scored a 8/10, as the view back toward Parliament house was pleasant . HOWEVER - the kitchen was filthy, the bin lid was covered in old food, the shower had mould growing in the base, the clothes dryer didn't dry our clothes, and the kitchen light didn't work [and there was no maintenance staff available over the weekend to repair either of this items]. We had to visit the supermarket the day we arrived to buy cleaning products. Disappointed.

Dear Guest, Thank you for taking the time to share this review and feedback - We would like to apologise in regards to the shortfalls of this stay in which this review has been passed onto our respective teams to rectify. We have had some new team members commence in which we will be re-training the staff in relation to reporting maintenance issues and taking additional care in terms of the items you have flagged as not up to the standard we look to uphold. We hope we can welcome you back again in the near future and provide you with a much more enjoyable experience. Kind Regards

Great alternative for the Business Traveller visiting Canberra

トリップアドバイザーの評価 4.0/5

Derek J トリップアドバイザー認証口コミ

Arrived early - while room wasn't immediately available, staff made it a priority for us to access and we were able to leave our bags at Reception. Staff were polite and informative including advice as to where facilities were located and how access could be made. Room was ready at the time advised.

Thank you for taking the time to share this positive review and feedback - We are glad to hear the team were accomodating and welcoming during your check in experience and that you enjoyed your overall stay with us. We look forward to welcoming you back again in the near future. Kind Regards

との提携 TripAdvisor

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