ノボテルキャンベラ 4.5 星

お客さまの声 (確認済みレビュー アコーホテルズ) 3.9/5 3,555 件のレビュー

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説明

ホテルのその他の情報

  • 湖まで1 km、国会議事堂まで3 km

  • 近くに多数のレストランとバー

  • Wi-Fi、広いワークスペース、薄型TV(ケーブルTV視聴可)

  • スタイリッシュなバーでのお飲み物と軽食(終日)

  • フィットネスセンター、スパ、イベントスペース

当ホテルの客室

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ホテル所在地

ノボテルキャンベラ

65 Northbourne Avenue, オーストラリア
2601 キャンベラ
オーストラリア

GPS:-35.27799, 149.128986

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

FIRST EDITION CANBERRA

Taste Canberra like a local at First Edition Restaurant. Showcasing only the best and freshest local produce sourced within Australia's capital and surrounds. Open for Breakfast and Dinner 7 days a week with High Tea and Brunch on Saturdays.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  3.9/5  3,555 件のレビュー

トリップアドバイザーの評価  3.5/5  4,032 件のレビュー

Great stay!

トリップアドバイザーの評価 5.0/5

jbl626 トリップアドバイザー認証口コミ

I had a comfortable stay in this hotel. I certainly like to sit in the yellow chair in the room! The housekeeper was also diligent and the room was cleaned very efficiently everyday when I was there. The hotel is also in a wonderful location in the city centre.

Novotel Stay in Canberra

トリップアドバイザーの評価 4.0/5

Camper294921 Friends getaway - トリップアドバイザー認証口コミ

My wife and I enjoyed our stay at Novotel Canberra. The staff were friendly and were great sorting out any issues we had. Our room was excellent, and we enjoyed our breakfast. If we return to Canberra in the future, we will stay there again.

Comfortable, clean, great location but nothing special.

トリップアドバイザーの評価 3.0/5

Dani R Friends getaway - トリップアドバイザー認証口コミ

Novotel is a pleasant place to stay, it’s clean, the staff are welcoming and the location is convenient. The bed was extremely comfortable. However it’s nothing special, the rooms are outed and decor is drab. One thing that did surprise me in particular was there was no mini bar available.

Dear Dani, Thank you so much for taking the time to share your thoughts. I’m really glad to hear you enjoyed our comfortable beds, clean rooms, and the welcoming atmosphere from our staff. It’s also great that the location worked well for you! I completely understand your comments about the room decor, and I appreciate your honesty. We’re always working on improving our space, and your feedback helps us to focus on what really matters to our guests. Regarding the mini bar, I’m sorry we did not meet your expectations on this occasion! We do offer mini bar items on demand, which you can easily access by scanning the QR code in your room. Thanks again for your valuable feedback. We hope to have you stay at Novotel again soon! Kind Regards, Tess McLaughlin Front Office Manager

Bathroom had a gross smell!

トリップアドバイザーの評価 2.0/5

sophie o トリップアドバイザー認証口コミ

Room was a decent size, double king. However my bathroom had an absolutely putrid smell to it. I complained and someone came fairly quickly to 'pineoclean the drains' which did nothing. Shower was a little dirty. When my room was made up, they forgot to restock the milk and coffee and the lotion in my bathroom was empty. When I called reception for more milk, someone did bring me up some (immediately) in person - which was efficient. The pool, spa and sauna at this hotel are nice.

Dear Sophie, Thank you for sharing your feedback. I’m truly sorry to hear about the issues you experienced with the bathroom odor and cleanliness, as well as the missing amenities. This is not the experience we strive to provide for our guests, and I’ll be addressing these concerns with the housekeeping team to ensure they’re resolved. I’m glad, however, that you enjoyed our pool, spa, and sauna facilities – we aim to provide a relaxing experience, and it’s great to hear that aspect of your stay was positive. I appreciate your comments and hope to have the opportunity to welcome you back for a more enjoyable stay in the future. Please feel free to reach out directly if you’d like to discuss further. Kind Regards, Tess McLaughlin Front Office Manager

The ultimate experience!

トリップアドバイザーの評価 5.0/5

Kate S トリップアドバイザー認証口コミ

We love the Novotel in Canberra - Great service, comfy beds, delicious buffet breakfast, easy convenient parking, indoor swimming pool and great pressure in the shower! Ideal location, an easy walk to the Canberra centre for a spot of shopping.

Dear Kate, Thank you for taking the time to provide feedback on your stay. We are absolutely delighted to hear that you enjoyed your experience with us, particularly our unique location in the city. We look forward to welcoming you back for your next Canberra trip! Warm regards, Tess Front Office Manager

との提携 TripAdvisor

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