Mercure Resort Sanur 4 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.4/5 521 أراء

Mercure Resort Sanur - Image 1
Mercure Resort Sanur - Image 2
Mercure Resort Sanur - Image 3
Mercure Resort Sanur - Image 4

الوصف

خدمات الفندق الإضافية

  • 189 unique guest rooms inside authentic Balinese cottages

  • Grand Ballroom around 270 m2 with maximum capacity 285

الإقامات المتوفرة لدينا

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موقع الفندق

Mercure Resort Sanur

Jl. Mertasari,, Sanur,, Bali, Indonesia
80228 Denpasar
Indonesia

نظام تحديد المواقع العالمي (GPS):-8.710925, 115.25405

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • مسبح
  • موقف
  • الحيوانات الأليفة غير مسموح بها
  • خدمة نقل بالحافلة
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • خدمة الغرف

PANDAWA RESTAURANT

Pandawa Restaurant with ocean views is open for breakfast, lunch and dinner. European and Asian cuisine. 24-hour room service.

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.4/5  521 أراء

تقييم TripAdvisor  3.9/5  3,235 أراء

2024 شهادة تميّز

Beautiful hôtel

ملاحظة Tripadvisor 5.0/5

cindymaggy Solo travel - تقييم TripAdvisor المعتمد

This hôtel is so beautiful in a nice green parc, few steps from Sanur beach with sunbed and umbrella, with 2 beautiful swimming pool. You have a lot of choice for the breakfast, nice waffle, pancakes ….and coffee machine The staff is very nice, particulary the duty manager Brian 🙏🏻

Do not stay here

ملاحظة Tripadvisor 2.0/5

Companion05521737136 تقييم TripAdvisor المعتمد

Positives Grounds, cleaning and wait staff all very helpful and pleasant Negatives Booked large family group and asked to be put near to each other. No placed all over the resort. In particular asked for 87 year old mother in room by herself to be placed in room next door to me. Put on other side of the resort. Some relatives with mobility issues placed upstairs. Reception staff hopeless in sorting out issues. Door swipes kept not working, resulting in multiple trips to reception. Paid for executive suites got deluxe. No accor discount applied to food and drinks….the list goes on. $25 Buffet cold and meat tough. When complained told..sorry. Breakfast supposed to start at 630. No eggs, omelettes, waffles, crepes not started until 0730. Much better places to stay for much cheaper than this place. Management need to get rid of reception staff and start again. No concierge staff at desk the entire week I stayed there.

Painting workshop

ملاحظة Tripadvisor 5.0/5

Ellen M تقييم TripAdvisor المعتمد

Did a egg painting workshop with Ketut and Anna. Fantastic and great fun. Learnt to paint a Bali Sunset with trees and a boat. Great teacher and now have a personalised keepsake to take home. We live staying at Mecure Sanur. Friendliest staff in Sanur

Dear 267ellenm, Thank you so much for your fantastic review and for sharing your experience at Mercure Bali Sanur Resort! We are absolutely thrilled to hear that you had such a fantastic fun time learning to paint a Bali Sunset with Ketut and Anna. It's wonderful to know that you found them to be "Great teachers" and now have a personalized keepsake to take home. We love that you loved staying with us and consider our staff friendly, this truly means a lot to our entire team. We hope your beautiful painting brings back wonderful memories of your time in Bali. We look forward to welcoming you back to Mercure Bali Sanur Resort very soon! Warm regards, Samuel Theodorus Guest Experience Manager

me time at sanur

ملاحظة Tripadvisor 5.0/5

Livia K تقييم TripAdvisor المعتمد

i had a wonderfull time here , the staffs were all friendly , i love how the hotel has a direct acces to the pool ..although the hotel seems old its still a lovely place to stay .. i'll definetly come back again to this with my friends sometime later.

Dear liviak668, Thank you for your wonderful review! We're so delighted to hear you had a wonderful time at Mercure Bali Sanur Resort and that our staff made such a positive impression. It's fantastic that you enjoyed the direct access to the pool – it's definitely a guest favorite! We appreciate your honest feedback about the hotel's age, and we're truly glad you still found it a lovely place to stay. We are absolutely thrilled that you would definitely come back again. We can't wait to welcome you and your friends back for another memorable "me time at Sanur"! Warm regards, Samuel Theodorus Guest Experience Manager

Fantastic Staff and Location at Mercure in Sanu

ملاحظة Tripadvisor 5.0/5

Excursion52435772823 تقييم TripAdvisor المعتمد

This hotel is amazingly friendly. It has tremdous beach access and x2 very good pools. Highly recommend this hotel as a destination. Also special mention of our lovely host in the dining room, Reno. He was so helpful, always cheerful and a lot of fun. A special mention of Fiona and her assistant chef who hosted a great 'Indonesian Cooking Class' Loads of fun. Will come thru here again.

Dear Excursion52435772823, Thank you so much for your wonderful review and for highlighting our fantastic staff and location! We are absolutely delighted to hear that you found our hotel so friendly and appreciated our tremendous beach access and two lovely pools. Your special mention of Reno in the dining room for his helpfulness and cheerful attitude, as well as Fiona and her assistant chef for the great Indonesian Cooking Class, is truly appreciated. It's always rewarding to know when our team members make a positive impact on our guests' experiences. We are thrilled that you highly recommend Mercure Bali Sanur Resort and we eagerly await your next visit! Warm regards, Samuel Theodorus Guest Experience Manager

بالاشتراك مع TripAdvisor

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