Mercure Kuta Bali 4 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.9/5 115 أراء

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Mercure Kuta Bali - Image 1
Mercure Kuta Bali - Image 2
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Mercure Kuta Bali - Image 4
Jalan Pantai Kuta 10 X, Br Pande Mas, 80361 KUTA, Indonesia

الوصف

خدمات الفندق الإضافية

  • Prime location on the beachfront of the famous Kuta Beach

  • Infinity Swimming pool and Spa with Kuta ocean view

  • Devour in an exquisite and free flow beverage experience with MyGlass package

  • Newly refurbished Superior rooms

  • Treat your kids to all-inclusive kids' menus and activities (10am to 4pm) with MyKids package

الإقامات المتوفرة لدينا

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موقع الفندق

Mercure Kuta Bali

Jalan Pantai Kuta 10 X, Br Pande Mas
80361 KUTA
Indonesia

نظام تحديد المواقع العالمي (GPS):-8.72085, 115.169742

الهاتف
فاكس +62 361 767417

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • مسبح
  • موقف
  • خدمة نقل بالحافلة
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • خدمة الغرف

ALANG ALANG RESTAURANT

On the 4th floor, the thatched roof is reminicent of a traditional Balinese village. With fantastic views over Kuta Beach, the restaurant offers a unique menu of a mix of Asian and western food. Dinner is a buffet style.

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.9/5  115 أراء

تقييم TripAdvisor  3.5/5  1,799 أراء

Fantastic hotel with lovely staff

ملاحظة Tripadvisor 5.0/5

848daisyg تقييم TripAdvisor المعتمد

This was an amazing hotel, not too big & not too small so has an intimate touch to it. The service felt very personal & the staff were all so friendly. The sunset from the infinity pool is to die for & the breakfast has something for everyone. Would wholly recommend, a hotel is a huge part of a holiday & this one felt perfect for our needs 🙂

Dear Daisy, Thank you for your fantastic review! We’re delighted to hear that you found our hotel to be the perfect size, providing that intimate atmosphere we strive for. Our team works hard to ensure every guest feels welcomed and valued, so it’s wonderful to know that you experienced this firsthand. We’re especially glad you enjoyed the breathtaking sunsets from our infinity pool—it's one of our favorite spots as well! We're also happy to hear that our breakfast offerings catered to your tastes. We aim to provide a variety of options to start your day off right. Your recommendation truly means the world to us, as we believe a great hotel can enhance a holiday experience. We look forward to welcoming you back for another memorable stay at Mercure Kuta Beach Bali! Sincerely, Management

SATISFIED

ملاحظة Tripadvisor 5.0/5

Curiosity64365018909 تقييم TripAdvisor المعتمد

great location with an amazinggggg viewwww, room was clean and tidy. the start were friendly also help full, try to stay here and they will provide you a great experience at all!! fery recommended for your accommodation when you have trip to bali 💙💙

Dear guest, Thank you for your glowing review! We are thrilled to hear that you had an absolutely beautiful experience during your stay with us. We are delighted that you enjoyed our clean and tidy rooms. We appreciate your kind words about our staffs.Your recommendation means a lot to us. It was our pleasure to welcome you, and we look forward to hosting you again for another fantastic stay in the future. Sincerely, Management

3* hotel in central location

ملاحظة Tripadvisor 3.0/5

Aghamm Couples - تقييم TripAdvisor المعتمد

Stayed for two nights . The hotel is right in front of beach at a good location . Good for short stay only . Standard breakfast. Standard pool size . Small rooms . Didn’t had food in restaurant so can’t commit .so many restaurants and bars in nearby places .

Dear Aghamm, We very much appreciate your comments regarding your stay at the Mercure Kuta Beach Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to have the pleasure of seeing you back for an even better experience. Sincerely, Management

Excellent restaurant with amazing view

ملاحظة Tripadvisor 4.0/5

taqueeney Friends getaway - تقييم TripAdvisor المعتمد

We did not stay here, but did eat here given they accept the Accor card. Dinner was great shared with a great ocean view . There is pool and deck dining options near the roof top pool . Friendly staff located right next door to Hard Rock. Well worth a future visit

Dear Mr/s. Taqueeney, Thank you so much for taking time to share your experience of having dinner at our restaurant. We are glad to hear that you have a great dinner with us. Your feedback about our food, location, and friendly staff is greatly appreciated. Once again, thank you for choosing us and we look forward to welcoming you back for another dining at Mercure Kuta Bali. Best Regards, Management

Stay at mercure

ملاحظة Tripadvisor 1.0/5

hassan f المسافرون بغاية العمل - تقييم TripAdvisor المعتمد

I wanted to share my unfortunate experience at Mercure Bali Kuta and raise a formal complaint. Upon our arrival, the staff was unfriendly and no welcome drink was offered. I had to ask for one since we had just come off a very long flight. The room we were given was very small and not clean, so much so that we had to request new sheets. The service was terrible and we even found geckos in the room which required calling the staff to remove them. The most alarming incident occurred on July 24th, while we were at the check-in counter. The roof above us collapsed, causing water to gush out. As I was taking a video and pictures to report this safety concern to Accor, a staff member rudely told me to stop recording. I have attached the pictures and video for your reference. In conclusion, I would never stay at Mercure again. Their standards are far below what is advertised on their website and I would like Accor

Dear Mr. Hassan Fayyaz, Warmest greeting from Mercure Kuta Beach Bali… First of all, thank you for choosing Mercure Kuta Beach Bali as your place to stay.. It is regrettable to know that your stay with us fell short of expectations. We do apology for the inconvenience regarding to all of the issues you have passes during your stay. In regard of the welcome drink, based on my investigation directly to the staff handled on check in, the welcome drink has well prepared and provided to you upon your arrival. The room size, we admit that our room size is small, however every single issues should be takes appropriately since our staff has prepare the new room for you, however you have refused to move to the room that we have prepared properly. So sorry regarding the Gecko you have found here that actually exist in tropical country like Indonesia which is very difficult to predict when those kind of animal entering the room and those animal cold not expelled by pest control . We have a bad situation by facing the water squirted out on the ceiling at the Lobby and other corridor which is, no one expecting this happened. In rush situation everybody tried their best to avoid the worst situation. We just wanted everything to be alright without anyone bringing each other down. That is our purposed and we hope that you able to well understand our situation and condition at that time. Rest assured that every feedback is valuable for us to be better in the future. Thank you once again. Best regards, Tony Andrianto General Manager

بالاشتراك مع TripAdvisor

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منشآتنا الأخرى القريبة

جميع فنادقنا في Kuta

يبدأ السعر من، لليلة واحدة لشخص واحد في فئة الغرفة المعنية قريبة من السعر، باستثناء الخدمات الإضافية، باستثناء الإفطار. يتوافق مع أدنى سعر عام بما في ذلك جميع الضرائب (قد تُدفع بعض الضرائب عند الوصول إلى الفندق (على سبيل المثال، ضريبة المدينة) وفقًا للوائح المحلية.) الخاصة بمكان الإقامة المعني ، الموجود على الموقع https://all.accor.com/ في هذا اليوم، للإقامة لمدة ليلة واحدة في اليوم التالي 20 أيام. متغير حسب الفترة والتوافر. السعر مضمون فقط في وقت الحجز. تُدفع جميع الحجوزات (في الخارج) بعملة البلد الذي يقع فيه الفندق. يتم تأكيد المبلغ فقط عند الحجز بعملة البلد الذي يقع فيه الفندق. قد تتم الإشارة إلى تقدير التحويل بعملتك، لكنه ليس تعاقديًا. في وقت الدفع، قد يفرض عليك المصرف الذي تتعامل معه رسومًا مصرفية و/ أو رسوم صرف.