安可会议中心美居酒店 4 星

客户意见评级 (ALL 评级) 4.6/5 1,808 评论

保证最优惠房价
安可会议中心美居酒店 - Image 1
安可会议中心美居酒店 - Image 2
安可会议中心美居酒店 - Image 3
安可会议中心美居酒店 - Image 4
Jalan Pantai Indah, Taman Impian Jaya Ancol, North Jakarta, 14430 雅加达, 印度尼西亚

描述

酒店其他优惠

  • 靠近市中心和苏加诺 - 哈达国际机场

  • 室外泳池、水滑梯和儿童俱乐部

  • 位于安佐尔主题公园的中心地带，靠近幻想世界（Dunia Fantasi）、海洋公园和亚特兰蒂斯（Atlantis）

  • 23 个会议场所打造个性化会议体验，适合举办室内和户外活动

  • 宽敞的客房，可欣赏公园和海洋美景

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酒店位置

安可会议中心美居酒店

Jalan Pantai Indah, Taman Impian Jaya Ancol, North Jakarta
14430 雅加达
印度尼西亚

GPS:-6.122196, 106.836323

电话
传真 +62 21 6406123

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 客房服务

SUNDA KELAPA RESTAURANT

光顾我们的 Sunda Kelapa 餐厅，尝遍各种美食，包括国际佳肴和本地特色菜肴。设有室内和室外用餐区。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.6/5  1,808 评论

TripAdvisor 评级  4.4/5  3,325 评论

Great resort, fantastic staff, good food!

Tripadvisor 评级 4.0/5

Tony T 经 TripAdvisor 认证的评论

This was my 2nd stay at Mercure Conv. Center Ancol (having previously visited just before the pandemic). Overall, it was a good experience, and I truly appreciate the consistently professional, helpful, and friendly service from the staff. I would like to express my sincere appreciation for the efforts of both M.O.D.s during my stay. I had an urgent payment to complete and did not realize it could only be processed through a laptop or desktop. Unfortunately, I only had my mobile devices with me. Thankfully, Mr. Henri, the gentleman M.O.D., went out of his way to save the day! What a hero! Special Thanks also to Miss Dwi, who kindly arranged tape and scissors so I could finish a documentation project I was working on. The food at the restaurant was delicious, with a good variety of options to choose from. The main reason I am giving a score of 8.7 instead of higher is due to the air conditioner in the room. It could not be switched off, only adjusted. Even after speaking with housekeeping and asking for help as the room was too cold, the constant flow of cold air continued. Unfortunately, this resulted in me catching a cold, and more than a week after departing I’m still unwell and coughing a lot. I kindly request that the hotel consider fixing this issue so guests have the option to fully turn off the air conditioner when needed. Of course, this is not the fault of any staff member, but sadly it affected the comfort of my stay. Thank you again for the hospitality, and I hope to return in the future once the AC issue is resolved. Terima kasih banyak!

Dear Mr. Tony Thank you for taking the time to share your experience at Mercure Convention Center Ancol. We are delighted to hear that you appreciated the professionalism and attentiveness of our staff, particularly Mr. Henri and Miss Dwi, who were able to assist you during your stay. Your kind words about our restaurant offerings are also greatly appreciated. We sincerely regret that the air conditioning in your room did not meet your expectations. Your feedback regarding the inability to fully turn off the unit is valuable, and we will certainly take it into consideration as we continually strive to improve our facilities. We understand how important a comfortable environment is for our guests, and we apologize for the discomfort you experienced. We appreciate your understanding and thank you once again for your feedback. We look forward to welcoming you back in the future, hopefully under more favorable circumstances. Best regards, Fachry Aulia - Asst. Front Office Manager

Deplorable and Dysfunctional Hotel

Tripadvisor 评级 1.0/5

Roywidjaja 经 TripAdvisor 认证的评论

Room was booked for a family with a child, yet the room was not properly prepared in anticipation for arrival of 3 persons. In room- slippers, amenities and bath towels were inadequate. Since there were only 2 towels available, we called "guest service" and asked for the additional bath towel for our child and face towel and/or hand towel but was rudely refused by the lady on the other end, she said the hotel doesn't provide hand towels/face towels, juts bath towels. Went to the receptionist to ask for the bath towel, waited for 30 minutes and no one showed up. Called the receptionist and was dismissed in a rude tone of voice that the housekeeping has been told and I should just wait. It is truly baffling that my most recent stays at All.Com properties in Amsterdam, Cologne and Brussels were a stark contrast and virtually impeccable where the staffs actually read the booking details and prepared everythingaccordingly. Yet this Mercure property was just infuriating and blatantly dysfunctional in all hospitality aspects. To top it all, the entire floor and room was reek of smoking smell although it was supposed to be a non-smoking room.

Dear Mr. Roy Widjaja Thank You for your feedback and sharing experience at Mercure Convention Center Ancol We are sincerely apologized for any inconvenience caused. We have shared with our concerned team and will keep on improving our effort in giving a better performance by anticipating guest guest needs. Once again thank you so much for sharing your experience. Hopefully we still have the chance to welcome you back in the near future Kindest Regards, Fachry Aulia Asst Front Office Manager

Greatest place for staycation with my family

Tripadvisor 评级 5.0/5

GoPlaces17586209462 经 TripAdvisor 认证的评论

Greatest place for my lil family, the swiming pool is the gretest one. Food and the sea view. Great hospiltality with ms fitria

Dear Sir/Madam, Thank you for your positive review. We greatly appreciate your appreciation for our staff and your support of Mercure Convention Center Ancol. Thank you again for your review, and we look forward to your next visit. Best regards, Iin Widiasih Guest Experience Team

Mercure Ancol - Nov 2025

Tripadvisor 评级 5.0/5

arinta i 经 TripAdvisor 认证的评论

Staying at Mercure Ancol was an amazing experience, from the room, the view, the restaurant, to the service. Mba Fitria, as the Guest Relation Officer, was very helpful throughout the check-in to check-out process, making everything easy and flexible. Can’t wait to have the opportunity to visit Mercure again!

Dear Sir/Madam, Thank you for your positive review. We greatly appreciate your appreciation for our staff and your support of Mercure Convention Center Ancol. Thank you again for your review, and we look forward to your next visit. Best regards, Iin Widiasih Guest Experience Team

Family holliday chill and play with a children

Tripadvisor 评级 5.0/5

Narcissa D 经 TripAdvisor 认证的评论

This is very wonderful experiences.. the room is comfort and clean, the bath is clean the bed is very clean and warm. There is many playground for children very intteristing and family fun. Thank you

Dear Sir/Madam, Thank you for your positive review. We greatly appreciate for your feedback and your support of Mercure Convention Center Ancol. Thank you again for your review, and we look forward to your next visit. Best regards, Iin Widiasih Guest Experience Team

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其他网络用户评价我们的酒店

  • 281 评论 8.6/10 位置
  • 1,450 评论 8.9/10 房间
  • 1,396 评论 9.2/10 服务
  • 30 评论 6.2/10 上网
  • 809 评论 8.8/10 设施
  • 721 评论 8.7/10 清洁度
  • 466 评论 7.7/10 早餐
  • 128 评论 5.7/10 性价比

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