雅加达凯马约兰雅高美爵酒店 5 星

客户意见评级 (ALL 评级) 4.9/5 1,997 评论

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雅加达凯马约兰雅高美爵酒店 - Image 1
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Jl H Benyamin Sueb Kav B6, Superblok Mega Kemayoran, Kota Baru Bandar Kemayoran, 10610 雅加达, 印度尼西亚

描述

酒店其他优惠

  • Nearby Jakarta International Expo Kemayoran, the biggest exhibition hall in Central Jakarta.

  • 2 Hotel F & B Outlets, 1 Restaurant and 1 Lounge

  • Health center facilities with 1 outdoor swimming pool, 1 indoor whirlpool & Sauna

  • Space parking available

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酒店位置

雅加达凯马约兰雅高美爵酒店

Jl H Benyamin Sueb Kav B6, Superblok Mega Kemayoran, Kota Baru Bandar Kemayoran
10610 雅加达
印度尼西亚

GPS:-6.1536, 106.849698

电话
传真 +62 21 22602222

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 客房服务

CATAPPA RESTAURANT

Located at the Lobby area with a seating capacity of 162, Kemayoran Square serves a-la-carte and buffet options with a wide variety of international, Asian and Indonesian cuisine to choose from. The outdoor terrace also serves as a smoking area.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.9/5  1,997 评论

TripAdvisor 评级  4.8/5  5,281 评论

Grand Mercure Kemayoran

Tripadvisor 评级 5.0/5

AJW_Australia_2018 商务住宿 - 经 TripAdvisor 认证的评论

Excellent facilities and friendly, professional and first class staff. The rooms are clean, well set out and spacious. The restaurant offers excellent breakfast buffets and the lounge area offers drinks and light meals in a quiet environment. Some of the outstanding restaurant staff include Janari and Daffa.

Dear Mr. AJW_Australia_2018 Thank you for your rating regarding your stay at the Grand Mercure Jakarta Kemayoran. It is always a pleasure to receive the feedback from our guest. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I hope your next visit will be as pleasant as the previous one. Sincerely, Lalu Aswadi Jaya General Manager

Fantastic hotel

Tripadvisor 评级 5.0/5

M A 经 TripAdvisor 认证的评论

I have visited this hotel many times, in my opinion it is better than some 5 star hotels. VERY CLEAN, friendly staff and exceptional food. Room service menu is 24hrs and it is an extensive menu. Special thanks to front office Widia,Aisya,Agnes.

Dear Our Valued Guest, We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Kemayoran. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lalu Aswadi Jaya General Manager

Amazingly Iftar Buffet

Tripadvisor 评级 5.0/5

Agungaurora 经 TripAdvisor 认证的评论

The iftar buffet in Grand Mercure Kemayoran was amazing! Their service was bice and friendly, the restaurant was superb as well as the food, i love their middle east vegetable dishes on a small bites as well as the waffle, all of it was so tempting! I got this recommendation from Okta/FO. Thank you!!

Dear Mr. Agung Aurora, We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Kemayoran. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lalu Aswadi Jaya General Manager

Very Disappointing Hotel

Tripadvisor 评级 1.0/5

Gabrielle S 经 TripAdvisor 认证的评论

This hotel has a very very bad service. We have paid the hotel full in advance and they still charged us for a room deposit of 2 million rupiah. However, they still ask us to pay a drink when we order in the restaurant (which cost 182.000 rupiah). We told the waiter that we have a deposit in our room account, however they said that it is not applicable for restaurant, which doesn't make sense. In other Accor Group Hotel, when I have paid our hotel full in advanced, they never ask for a room guarantee, or if they charged us for a room guarantee, they never charged us for our room service They never charge us for room service or when we eat at a hotel restaurant. And yet my room is very problematic. The shower is broken, the AC is broken, the hairdryer is broken. People stay in this hotel especially for exhibition (IFEX), they should consider improving their service. So far, this is the first time I have stayed in a hotel with poor management.

Dear Mr./Ms. Q3411JHgabrielles, Thank you for taking the time to tell us about your experience at Grand Mercure Jakarta Kemayoran. We do apologized regarding your experience did not meet your expectations Please allow us to express our sincere apologies. Actually the problem is an exception to the procedure it should be. We assure you that we have taken action to address and prevent the problem from recurring in the future. We want to underscore our commitment to high quality standards, and I personally want to make sure you'll enjoy them on your next visit to us. We look forward to welcoming you back at Grand Mercure Jakarta Kemayoran. Sincerely, Lalu Aswadi Jaya General Manager

Best class business hotel

Tripadvisor 评级 5.0/5

Andy H 经 TripAdvisor 认证的评论

We are staying at the 15th floors and the View of the Kemayoran city was stunning from our room , the room division team was delivered best service during our stay , we would like to thanks to the bell man Mr Agus & Mr Yani , they know how to engage to the guests and delivered genuine personal service

Dear Our Valued Guest, We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Kemayoran. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lalu Aswadi Jaya General Manager

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其他网络用户评价我们的酒店

  • 352 评论 6.9/10 位置
  • 1,242 评论 8.9/10 房间
  • 1,935 评论 9/10 服务
  • 8 评论 6/10 上网
  • 1,031 评论 8.7/10 食物
  • 690 评论 8.9/10 设施
  • 662 评论 8.9/10 清洁度
  • 392 评论 9.1/10 氛围

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