雅加达凯马约兰雅高美爵酒店 5 星

客户意见评级 (ALL 评级) 4.8/5 2,186 评论

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描述

酒店其他优惠

  • Nearby Jakarta International Expo Kemayoran, the biggest exhibition hall in Central Jakarta.

  • 2 Hotel F & B Outlets, 1 Restaurant and 1 Lounge

  • Health center facilities with 1 outdoor swimming pool, 1 indoor whirlpool & Sauna

  • Space parking available

我们的客房

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酒店位置

雅加达凯马约兰雅高美爵酒店

Jl H Benyamin Sueb Kav B6, Superblok Mega Kemayoran, Kota Baru Bandar Kemayoran
10610 雅加达
印度尼西亚

GPS:-6.1536, 106.849698

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 客房服务

CATAPPA RESTAURANT

Located at the Lobby area with a seating capacity of 162, Kemayoran Square serves a-la-carte and buffet options with a wide variety of international, Asian and Indonesian cuisine to choose from. The outdoor terrace also serves as a smoking area.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.8/5  2,186 评论

TripAdvisor 评级  5.0/5  5,199 评论

Suistanable and luxurious interior design hotel jakarta

Tripadvisor 评级 5.0/5

elvirazahrina 商务住宿 - 经 TripAdvisor 认证的评论

Its a great interior design with a luxurious touch design , the room very clean and spacious enough Really love with their amenities Very sustaible Thank you for miss sisca for very welcoming us Its very family friendly hotel and also suitable for bussines

Dear Ms. Elvira Zahrina, We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Kemayoran. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lalu Aswadi Jaya General Manager

A let down for Grand Mercure

Tripadvisor 评级 2.0/5

RobinAwlb Couples - 经 TripAdvisor 认证的评论

I book a business suite, nothing special as a Accor plus member and not much welcome and hospitality. Staff avoid me when i goto cafe, took a while to get someone to serve me. Will give this hotel a miss.

Review best hotel in jakarta

Tripadvisor 评级 5.0/5

Dreamer23779701457 经 TripAdvisor 认证的评论

Good hotel in jakarta with many facility like a swimming pool,gym,jacuzy and spa.. Good service for the staff very humble and fast respons .. The food very nice and delicious .... The best hotel for meeting with my company or checkim with my family ..

Kepada tamu yang terhormat, Terima kasih atas ulasan positif yang Anda berikan terhadap Hotel Grand Mercure Jakarta Kemayoran. Kami sangat senang atas kenyamanan dan kepuasan yang anda rasakan selama menginap di hotel kami. Ulasan anda akan kami jadikan sebagai motivasi untuk terus memberikan pelayanan dan fasilitas terbaik untuk setiap tamu. Saya berharap dapat melayani Anda kembali dan memberikan pengalaman yang menyenangkan selama menginap di Hotel Grand Mercure Jakarta Kemayoran. Hormat kami, Mr. Lalu Aswadi Jaya General Manager

The reservation desk was terrible

Tripadvisor 评级 1.0/5

A K Couples - 经 TripAdvisor 认证的评论

We've arranged our reservations months before our arrival. While we were on our flight to Jakarta (a few hours before our arrival), the reservation desk started to hassle us with whatsapp messages for a pre-payment to guarantee the room. Luckily I had transit flight so I could fix that. This is no way to treat your customers. If you want a payment beforehand, arrange it days/weeks before arrival instead of threatening at the arrival date. The guys at the bar were friendly and made our visits there and at the restaurant pleasant. Everything else was a minor experience.

Dear Mr./Mrs. AK, Thank you for taking the time to tell us about your experience at Grand Mercure Jakarta Kemayoran. We do apologized regarding your experience did not meet your expectations Please allow us to express our sincere apologies. Actually the problem is an exception to the procedure it should be. We assure you that we have taken action to address and prevent the problem from recurring in the future. We want to underscore our commitment to high quality standards, and I personally want to make sure you'll enjoy them on your next visit to us. We look forward to welcoming you back at Grand Mercure Jakarta Kemayoran. Sincerely, Mr. Lalu Aswadi Jaya General Manager

Fun event With Grand Mercure Kemayoran

Tripadvisor 评级 5.0/5

Darren B 经 TripAdvisor 认证的评论

The Service was amazing, the Staff were fast to respond and very helpful through out the event, the staff’s support and enthusiasm was very appreciated The lifts were fast and smelt good There are loads of parking spots and the security was helpful with informing where to park

Kepada Tamu yang terhormat, Terima kasih atas ulasan positif yang Anda berikan terhadap Hotel Grand Mercure Jakarta Kemayoran. Kami sangat senang atas kenyamanan dan kepuasan yang anda rasakan selama menginap di hotel kami. Ulasan anda akan kami jadikan sebagai motivasi untuk terus memberikan pelayanan dan fasilitas terbaik untuk setiap tamu. Saya berharap dapat melayani Anda kembali dan memberikan pengalaman yang menyenangkan selama menginap di Hotel Grand Mercure Jakarta Kemayoran. Hormat kami, Lalu Aswadi Jaya General Manager

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其他网络用户评价我们的酒店

  • 415 评论 6.7/10 位置
  • 1,375 评论 9.1/10 房间
  • 2,201 评论 9.1/10 服务
  • 8 评论 6.9/10 上网
  • 1,225 评论 8.8/10 食物
  • 760 评论 9/10 设施
  • 755 评论 9.3/10 清洁度
  • 473 评论 9.2/10 氛围

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