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Phoenix Hotel Yogyakarta - MGallery Collection 5 estrelas

Classificação clientes Avis 4.5/5 3.449 comentários

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+ 13 Serviços

Extras do hotel

  • Ótima localização no centro da cidade, perto do Tugu e da Malioboro, a icônica rua de compras.

  • Quartos com varanda e vista para a magnífica piscina.

  • Atividades culturais cortesia, como aula de jamu, ioga e tour do hotel.

  • Conexão WIFI ilimitada grátis.

  • Check-in exclusivo com bebida de boas-vindas e tradicionais petiscos locais.

Este hotel participa do Planet 21 e atua em favor da Hospitalidade Positiva.

Serviços no hotel e nas proximidades

Check-in a partir das 14h00

Check out até as 12h00

Serviços pagos

Serviços e informações práticas
  • Wi-Fi/Acesso à internet
  • Estacionamento
  • Climatizado
  • YOGYAKARTA INTL AIRPORT Serviços pagos
  • Idiomas falados no hotel
  • Recepção aberta 24 horas por dia
  • CHECK-OUT TARDIO ATÉ AS 18H Serviços pagos
  • Lavagem a seco / Ferro de passar
  • Lojas/compras
  • Mensageiro
  • Concierge
Lazer e atividades
  • Piscina não-aquecida em área externa
  • Academia
  • Bem-estar
  • Aluguel de bicicletas
Alimentação
  • Café da manhã Serviços pagos
  • 1 Restaurante(s)
  • 2 Bar(es)
  • Serviço de quarto
Serviços de negócios
  • 7 Sala(s) de reuniões
  • Hotel de convenções
  • Business center de auto-atendimento
  • Serviço de cópia/impressão disponível

Localização do hotel

Phoenix Hotel Yogyakarta - MGallery Collection

Jl Jenderal Sudirman 9
55233 yogyakarta
indonésia

Tel: +62274566617

Fax: (+62)274/566856

Check-in a partir das 14h00

Check out até as 12h00

  • De avião

    YOGYAKARTA INTL AIRPORT A 15 km / 9,32 milhas - Transporte pagamento

  • De trem

    TUGU STATION A 1 km / 0,62 milhas

GPS:-7.782697, 110.368393

Nossas acomodações

Nossos restaurantes e bares

PAPRIKA

Tipo de culinária: Internacional

Localizado ao lado da piscina, em um pátio externo. Culinárias indonésia, chinesa e ocidental disponíveis.

  • Segunda-feira -
  • Terça-feira -
  • Quarta-feira -
  • Quinta-feira -
  • Sexta-feira -
  • Sábado -
  • Domingo -

1918'S TERRACE LOUNGE

Overlooking to the fountain yard, it offers a laid-back atmosphere with rich selection of food and beverages

Foto não contratual

  • Segunda-feira Fechado
  • Terça-feira Fechado
  • Quarta-feira Fechado
  • Quinta-feira Fechado
  • Sexta-feira Fechado
  • Sábado Fechado
  • Domingo Fechado

VINO BAR

Perfectly comfortable in warm colonial ambiance, presenting a wide selection of the best wines around the world, the first in Yogyakarta, completing various beverages created by our top bartender's hands

Foto não contratual

  • Segunda-feira Fechado
  • Terça-feira Fechado
  • Quarta-feira Fechado
  • Quinta-feira Fechado
  • Sexta-feira Fechado
  • Sábado Fechado
  • Domingo Fechado

Suas reuniões e eventos

Nossas salas de reuniões

  • Número de salas de reuniões: 7

  • Tamanho máximo: 300

  • Capacidade máxima: 500 pessoas

  • Capacidade máxima para banquete: 220 pessoas

Saiba mais

Avaliações dos nossos hóspedes para
Phoenix Hotel Yogyakarta - MGallery Collection

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL 4.5/5

3.449 comentários

tripadvisor

Classificação no TripAdvisor 4.5/5

4.195 comentários

2021 Certificado de Excelência Trip Advisor
Certificado de excelência 2021

Great for an overnight stay

Classificação TripAdvisor 5.0/5

Seaside276576 11/03/2021 Avaliação certificada TripAdvisor

Wonderful trip back to one of my favorite hotels in this troubling time. Still a majestic hotel very safe for COVID. Limited food options but that there were delicious. Very nice check and check out experience.

Dear Seaside276576, Thank you very much for sharing your experience during your stay at The Phoenix Hotel. It is wonderful to read your review about our protocols during Covid-19 outbreak, the food and the check in also check out process. We are happy to know that everything that we provide truly lived up to your expectations. We surely look forward to welcome you back in the near future for more exceptional experience. Best Regards, Suhardi Assistant Front Office Manager

Visit heritage grandmother house

Classificação TripAdvisor 4.0/5

3MTour Business - 09/01/2021 Avaliação certificada TripAdvisor

From door step entrance till backyard ... feel like 100 years ago .. ambience ... atmosphere... spiril ... soul ... really grandmother touch ...cultural javaneese tradition may find at every single detail ...

Dear 3MTour, Thank you very much for your kind feedback to us which means a lot to us. We are happy that you have enjoyed your stay at our heritage hotel, The Phoenix Hotel Yogyakarta. Once again, thank you and we definitely look forward to welcome you back very soon. Atur kinurmatan kulo, Francisca imas Soraya Room Division Manager

nice experience

Classificação TripAdvisor 5.0/5

Eva2601 04/01/2021 Avaliação certificada TripAdvisor

(+) The hotel staffs were very friendly and excellent service. I really love the ambience of the hotel and it was very clean, and they ask us about the rapid test also. (-) still need improve on the menu and taste of the food

Dear Eva2601, What a pleasant feedback you gave to us! Thank you very much for your lovely words towards our service, the ambience and the cleanliness. We are very glad to hear that you have enjoyed your stay all throughout the hotel. We are ALL Safe certified, it means the hotel is safe to visit during Covid-19 outbreak because the safety protocols are implemented. One of it is asking the health declaration or rapid test result of the guest. More, thank you for your comment on our food, we will pass it to the Food and Beverage team to improve a better performance in the future. We hope to get the opportunity to welcome you back in your next visit. Atur kinurmatan kulo, Francisca Imas Soraya Room Division Manager

Highly Consistence

Classificação TripAdvisor 5.0/5

simonhoedoyo Business - 08/11/2020 Avaliação certificada TripAdvisor

Have several stays before, the accomodation quality is very well maintained and the service is not decreasing even during pandemi. Yes they don't offer any buffet breakfast, but the ala carte definitely above expectation. Their room upgrading service event getting more personalized, they will surely note your preference. Good job team

Dear simonhoedoyo, Thank you for staying at The Phoenix Hotel Yogyakarta. We are delighted to read your positive words mentioning the service, the breakfast and it is our pleasure to know that you very much enjoy the room that we prepare. For your information, during Covid-19 we serve buffet breakfast sometimes and don't worry because we still able to send it to the room if requested, For having breakfast at the buffet, guest must follow the health protocols and also our staff ready to serve your food in each food stall. It is our hope to be able to welcome you back whenever your travel brings you again to Yogyakarta. Atur kinurmatan kulo, Francisca Imas Soraya Front Office Manager

Phoenix Hotel M Gallery

Classificação TripAdvisor 3.0/5

HoseaGoen 11/10/2020 Avaliação certificada TripAdvisor

A hotel that does not deserve mgallery title. Historical yet not well maintained, dust everywhere, super small sink, low quality pillow, dirty bathroom. Fortunately, it was cheap (500,000 rupiah per night), otherwise it should be a 3 star hotel.

Dear HoseaGoen, Thank you for your feedback related to your stay at The Phoenix Hotel. We have taken note of your comments regarding the cleanliness and the bathroom issues. While about the room, we do a maintenance regularly to keep the beauty of this heritage building. We would like to express our sincere apologies as it is not meet your satisfaction. Your comment has been shared to the related department to give better performance in the future. Again, thank you and we sincerely hope to be able to welcome you back whenever your travels bring you to Yogyakarta. Atur kinurmatan kulo, Francisca Imas Soraya Front Office Manager

satisfied with the phoenix hotel

Classificação TripAdvisor 4.0/5

DayTrip01043915232 Couples - 03/01/2020 Avaliação certificada TripAdvisor

this time I was satisfied to stay at this hotel which I had previously complained from when I checked in until I checked out there were no obstacles at all that I faced in this hotel and I stayed until 6 nights from 23-29 December 2019. thanks for all once again I am SATISFIED

Dear DayTrip01043915232, We are grateful for your positive feedback and very pleased to know that you had a marvelous time throughout your stay with us. Thank you for highlighting the level of our services, hopefully your next stay at The Phoenix Hotel Yogyakarta will be as pleasant as the previous one! Atur Kinurmatan Kulo (Javanese Greetings), Stephane Fagez General Manager

Good BUT...

Classificação TripAdvisor 4.0/5

giulioenrico Couples - 28/12/2019 Avaliação certificada TripAdvisor

We arrive at the check-in time, nonetheless there was no room available and we had to wait for more than a hour in the bar with our welcome drinks. Nice staff but they could not do much more than that. Or could they? Obviously running full house we were given an upgraded room on third floor with pool view. That was good. BAD part was the transportation from the hotel to the Adisucipto Airport. Just straight on Sudirman and Adisucipto street then a turn on right. The taxi waiting there at the hotel (Blue bird group) first did not want to put meter. When asked to, instead of a 35k rupiah 7km basically straight ride decided (setting the meter) to divert towards north (we just had to go west) and then he took a big circular street. 40m on board for a 20' ride according to googlemaps at that time.

Dear giulioenrico, Many thanks for taking the time to share your experience. Please accept our apologies for the long wait upon arrival. I have informed the taxi company management about your poor experience while going back to the airport. I am sure they will take the necessary steps to remove rogue drivers from their fleet, as they are usually reliable taxi company in Indonesia. I am happy to read that in spite of these incidents, you had a good experience. We look forward to your next visit Atur kinurmatan kulo (Javanese greetings) Stephane Fagez General Manager

The Phoenix Hotel Yogyakarta

Classificação TripAdvisor 3.0/5

David J Couples - 21/11/2019 Avaliação certificada TripAdvisor

Hotel is approx 30mins from the airport. Taxi 100k IDR. Breakfast is best meal of the day, dinner was a themed buffet on each of the 3 nights we stayed and the ale-cart menu was very limited. get a second key so that you can leave the AC on when you are out.

Dear David J, Many thanks for your kind feedback and suggestions for improvement. We value your feedback as it helps us to improve our service standards. We look forward to welcoming you back Atur kinurmatan kulo (Javanese greetings) Stephane Fagez General Manager

Wonderful hotel

Classificação TripAdvisor 5.0/5

Explorer292390 Couples - 27/10/2019 Avaliação certificada TripAdvisor

We absolutely loved our stay at The Phoenix Hotel. The staff are amazing. My partner is a celiac and he was so well looked after by all the staff - especially Chef Risman. A truly beautiful place to stay.

Dear Explorer292390, Thank you very much for your detailed review of your stay. We are glad that you enjoyed your stay. Chef Risman, and all team are very proud and happy to read your comments. We hope to welcoming you and the family back to Jogjakarta soon. Atur Kinurmatan Kulo (Javanese greetings), Stephane Fagez General Manager

No memorable stay !

Classificação TripAdvisor 3.0/5

Alexandreonici Family - 10/10/2019 Avaliação certificada TripAdvisor

I had a late check in , simple words should be natural and no simply PASSAPORTS!!!, no welcoming !!! The check in took a long time ,and the room arranged was so far from the lobby (room 567 ) although my disabilities , as a ACCOR MEMBER , I do not have any facility , no e-mail answer , neither someone to improve my stay , unfortunately is a hotel that I will not come back

Dear Sir, Please accept our apologies for the disappointing experience while staying with us. Your experience is not typical of the level of service we usually pride ourselves to deliver. We shall certainly learn from this and improve further our internal follow-up of guest requests and answering emails in a timely manner. Our guest service agent tried to meet you to address your concerns but omitted to simply reply your email. We hope to get a chance to welcoming you back to serve you better. Atur Kinurmatan Kulo (Javanese greetings) Stephane Fagez General Manager

Incredible stay

Classificação TripAdvisor 5.0/5

Seila d Couples - 02/09/2019 Avaliação certificada TripAdvisor

We stayed for 3 nights before heading to Malaysia. Yogyakarta is amazing and the staff from the hotel are all brilliant. Shame I couldn’t use my Burn4Stay since the hotellink website was not working. Despite that we felt welcomed and we made the most of our stay. Breakfast is really good with different options that change almost everyday.

Dear Seila d, Thank you very much for sharing your experience with us. We are happy to learn that your overall experience with us from the nicely located hotel in Yogyakarta and lovely staff was an enjoyable one. I have shared your feedback with the team and comments like these will encourage them to strive for excellence at all time. Once again, thank you and we hope to welcome you back in the near future. Atur Kinurmatan Kulo, Christina Maya Assistant Guest Experience Manager

Clean and Comfort

Classificação TripAdvisor 5.0/5

Lia Y Couples - 19/06/2019 Avaliação certificada TripAdvisor

We stayed 2 nights, the room is clean especially the bed is very comfortable. Breakfast has many variety food and their service is excellent. The staff are very friendly start from front office until housekeeping. We will comeback again when we visit Yogyakarta

Dear Lia Y, We do thank you for your kind review to The Phoenix Hotel. It is our pleasure to read your words mentioning the room cleanliness, comfortable bed, the service from our friendly staff. We are glad that our breakfast can reach your satisfactions and we are happy that you can feel our spirit in serving you. Again, thank you for your kind feedback and it is our hope to have you here again for more memorable experience. Best Regards, Francisca Imas Soraya Front Office Manager

Nice room and homey environment

Classificação TripAdvisor 5.0/5

adi_h_susanto Couples - 27/05/2019 Avaliação certificada TripAdvisor

The room is big, nice and clean. The hotel staff is friendly. The environment is relaxed and homey. The food is great. Location is good, near with train station and bank mandiri. The bar and lounge is good. There is billiard table. It will nice if in the bar also equiped with dartboard. The flat screen in the room is too small.

Dear adi_h_susanto, We do appreciate for your time to share your experience during your stay at The Phoenix Hotel. Thank you for highlighting the room, food, our prime location and our bar. We are glad that everything we provide truly reached your satisfactions. More, thank you for your feedback to us related to the dartboard and the flat screen in the room in order to reach more guest satisfactions, we will pass it all to our management. We are surely look forward to welcome you back in the near future. Have a great day ahead! Best Regards, Francisca Imas Soraya Guest Experience Manager

Best hotel that I have ever stayed in

Classificação TripAdvisor 5.0/5

johnsK3528NF Solo travel - 26/04/2019 Avaliação certificada TripAdvisor

The title of my review says it all. This hotel is excellent in all aspects. The staff are friendly and efficient. All are very polite and extremely well trained in providing a high level of service. The hotel is like a palace and the rooms are excellent in terms of size, furnishing and decoration. I really didn’t want to leave!

Dear johnsK3528NF, Many thanks for sharing your positive feedback regarding your recent stay with us. We feel honored for your wonderful compliments, and for your time to give us your generous review about our hotel. Your brief and wonderful review made us very happy. After reading your review, we are all so pleased for knowing that you feel amazing and enjoy everything that we provide especially our room, decoration and our friendly staff. We hope to welcome you back in the near future! Best Regards, Francisca Imas Soraya Guest Experience Manager

Lower your expectations

Classificação TripAdvisor 3.0/5

Trail00098336905 Friends getaway - 11/04/2019 Avaliação certificada TripAdvisor

Property is colonial, nice. Room dated. Food is way below standards. Cooks are not well trained. Especially the junior ones. Spa air conditioning not working but they still offer the service. Should Ensure that all facilities are working before receiving customers. Overall, disappointing.

Dear Trail00098336905 Thank you very much for your time to summarize your experience at The Phoenix Hotel Yogyakarta. It is always nice to hear when one of our guests mentioning that our hotel is a beautiful colonial style hotel. However, thank you for your input to us, your constructive feedback is our consideration to improve our service and facilities for better performance in the future. We sincerely hope to be able to welcome you back whenever your travels bring you to Yogyakarta again. Best Regards, Francisca Imas Soraya Guest Experience Manager

My 2 nights in The Phoenix Hotel Yogyakarta - MGallery Collection

Classificação TripAdvisor 5.0/5

fenesohk Business - 23/03/2019 Avaliação certificada TripAdvisor

Great Hotel, nice room, Hotel also upgraded my room, nice welcome drink from Rico, new staff but friendly, very nice breakfast and nice staff (Ms. Desy), she offered authentic menu from the hotel. Must stayed hotel when staying in Yogyakarta

Dear fenesohk, What a pleasant feedback you gave to us! Thank you very much for your lovely words towards our room, breakfast and our friendly staff. More, we are glad to know that you are pleased with the room upgrade. Your kind review has truly boosted the spirit of the entire team here and it is our aim to always give distinctive experience to our guest and we do really appreciate that you recommending our historical heritage hotel. It has been our pleasure to have you here as our guest and we hope you will be back for another visit to Yogyakarta. Best Regards, Francisca Imas Soraya Guset Experience Manager

Excellet and lovely hotel!

Classificação TripAdvisor 5.0/5

CHCheong173 Solo travel - 17/03/2019 Avaliação certificada TripAdvisor

1. A lovely boutique hotel with perfect blend of colonial and Javanese styles. 2. The hotel may be a little far from the Malioboro street, but Grab and Taxi are readily available. 3. The internet Wi-Fi was fast and seamless coverage for the whole hotel. 4. The hotel's employees are friendly, courteous and helpful. However, English may be limited to some of the non-front line employee though. 5. Excellent breakfast. I tried their buffet dinner (different theme everyday) - "Indonesian Feast", food not bad but the choice may be limited. No free flow of drink except water was provided, drinks need to be paid, which is a let down though. 6. Stayed here for three nights, got free room upgrade due to booking from Accor Hotels site.

Dear CHCheong173, We cannot thank you enough for sharing such feedback following your stay at The Phoenix Hotel Yogyakarta. Glad to know that you love our heritage building, our staff , Wi-fi connection and thank you for highlighting our breakfast and our thematic buffet dinner. Glad to know that you are pleased with the room upgrade. It’s very nice to read your feedback and it is very attractive words. We will share them all to the team as an encouragement to always make better improvements. We sincerely hope to be able to welcome you back whenever your travels bring you to Yogyakarta again. Best Regards, Francisca Imas Soraya Guest Experience Manager

Great stay

Classificação TripAdvisor 5.0/5

Paolo79 Friends getaway - 12/03/2019 Avaliação certificada TripAdvisor

Vacation with friends. The hotel is centrally located, about 4km from the kraton. The hotel premises are vintage early 1900. Beautifully restored and well kept. The pool is beautiful and relaxing. I’d definetely come back to this hotel!

Dear Paolo79, Thank you for sharing how memorable your getaway to Yogyakarta was. We feel honored to be part of your wonderful experience and we are glad that you enjoyed the prime location, authentic heritage building, and relaxing swimming pool. It would be such a pleasure to personally welcome you back to The Phoenix Hotel Yogyakarta. Best Regards, Francisca Imas Soraya Guest Experience Manager

short stay in Indonesia...

Classificação TripAdvisor 5.0/5

J5883SNmikew Couples - 08/01/2019 Avaliação certificada TripAdvisor

This iconic historic hotel is a must stay .. we thoroughly enjoyed our time there ... very comfortable and thd staff are amazingly nice as we could all the Indonesian people .. nice culture and very safe here

Dear Mike W, Thank you for sharing your experience following your stay with us. We are all beyond happy knowing that you were in love with this iconic historic hotel that is very comfortable and even comes with amazingly nice staff and culture. It was our pleasure serving you and we hope to welcome you back soon for another memorable experience. Best regards, Francisca Imas Soraya Guest Experience Manager

charming hotel. Very comfortable and quiet.

Classificação TripAdvisor 5.0/5

Nic0las777 Business - 23/10/2018 Avaliação certificada TripAdvisor

Superb room (executive) with a balcony and a view on the swimming pool, very quiet, fruits and sweets on my arrivale. All needed amenities. Good swimming pool. Excellent breakfast (scrumbled eggs were perfect, which is rare). Very Nice and helfpul staff.

Dear Nic0las777, Thank you very much for sending such wonderful compliments. Nothing is better than knowing that you loved your Executive room that comes with balcony with a view to the swimming pool, fruit and sweet platters on your arrival, sufficient amenities, good swimming pool, excellent breakfast particularly the scrambled eggs, and helpful staff. We would be more than happy to welcome you back for another memorable experience. Best regards, Francisca Imas Soraya Guest Experience Manager

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