Novotel Paris Roissy CDG Convention 4 yıldız

Avis müşterileri puanı (ALL Puanlama) 3.9/5 847 görüş

En iyi fiyat
garantisi
Novotel Paris Roissy CDG Convention - Image 1
Novotel Paris Roissy CDG Convention - Image 2
Novotel Paris Roissy CDG Convention - Image 3
Novotel Paris Roissy CDG Convention - Image 4
10 Allée du Verger, 95700 ROISSY EN FRANCE, Fransa

Açıklama

Otel ekstraları

  • Charles de Gaulle Havalimanı'na 5 dakika mesafede (talep üzerine ücretli servis aracı)

  • Hamam, sauna ve kapalı sıcak yüzme havuzu

  • Elektrikli araç şarj istasyonları mevcuttur

  • Turizm ve Engellilik Sertifikası

  • Isıtmalı kapalı havuz ve donanımlı fitness center

Konaklama olanaklarımız

Take advantage of our Flight + Hotel offers

Discover
Discover

Otelin konumu

Novotel Paris Roissy CDG Convention

10 Allée du Verger
95700 ROISSY EN FRANCE
Fransa

GPS:48.998928, 2.517808

Telefon
Faks +33 1 34 29 95 60

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Yüzme havuzu
  • Araba parkı
  • Servis aracı
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Fitness merkezi
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları

GOURMET BAR ROISSY CDG

İhtiyaçlarınıza göre düzenlenen basit yemeklerin sunulduğu restoranımızı keşfedin. Lezzetli molalar için aileleri ve arkadaşları ağırlamayı bekliyoruz. Hafta sonları, resmi tatillerde ve okul tatillerinde öğle yemeğinde kapalıdır

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  3.9/5  847 görüş

TripAdvisor Derecesi  4.0/5  1.755 görüş

2024 mükemmeliyet sertifikası

Ok but not great

Tripadvisor puanı 3.0/5

bfjLondon Aileler - TripAdvisor onaylı yorum

Ok but not great. Staff at the entrance is very nice and try to be very hepful but staff at the restaurant is below average. We waited quite some time to order, to be served and to order again, despite the restaurant being only at 20% capacity. The room was small, air conditioning was barely functioning and their only option to help was to open the window, which faces the airport and the noise of planes. I had switched my booking from Campanile to Novotel to get a better experience, i was wrong.

Dear guest, Thank you for taking the time to share your feedback. We genuinely appreciate your comments and are sorry to hear that your experience did not meet your expectations. We're glad to hear that you found our entrance staff friendly and helpful; however, we sincerely apologize for the service delays you encountered in the restaurant. Please rest assured that we take your feedback seriously and will address this with the restaurant team to ensure improvements are made. We're also sorry that the air conditioning in your room did not perform as expected and that the noise from the airport impacted your stay. Your comfort is very important to us, and we will work on addressing these concerns. We appreciate your feedback, as it helps us improve. We hope to have the opportunity to provide you with a much better experience in the future. Best regards,

if you are flying from CDG don't go there, shuttle not free and very inconvenient (don't drop you off at airport)

Tripadvisor puanı 1.0/5

Habibamine TripAdvisor onaylı yorum

Their shuttle service is with a third party, can't reserve it though hotel and you need to pay, they don't drop you off/pick you up from airport but from a train ride away from airport called CDG Val (very inconvenient if you have luguage) so essentially you need to take both Shuttle and train to get in/off hotel. + there is NO SHUTTLE between 12-5 pm as if flights don't happen?? Rooms are old, bathrooms are old, carpet will give you allergies, food at hotel limited and very average (4-5 choices)...hotel so old you feel in a dormitory when in the corridors...lobby is well maintained and staff is nice

Dear guest, Thank you for sharing your feedback. We value all comments from our guests as they help us improve our services. We're sorry to hear that your experience at our hotel did not meet your expectations. Regarding the shuttle service, we apologize for any inconvenience caused. Our shuttle is indeed operated by a third party and we understand that the transfer process can be challenging, especially with luggage. Unfortunately, the shuttle schedule is beyond our direct control, but we are always striving to improve coordination and convenience for our guests. We appreciate your feedback about the rooms and dining options. Your comments have been noted and will be shared with our management team to address the issues raised. We are continually working on updating and maintaining our facilities to ensure a comfortable stay for all our guests. We take pride in our staff and are pleased to know that you found them nice and the lobby well-maintained. We hope to have another opportunity to provide you with a better experience in the future.

If you are careful while booking, this property is ok.

Tripadvisor puanı 2.0/5

U_K_N_P_M TripAdvisor onaylı yorum

It is a nice property. But the check in staff is quite rude. I paid full room charges and taxes. They insisted on 600 Euros. My room rent itself was only 158 Euros!! No idea why they wanted 600 Euros credit card deposit. They threatened not to give a room if I don’t deposit the money, even after paying full rent and taxes in advance.

Dear guest, We are sincerely sorry to learn about the inconvenience you experienced during your recent stay at our property. We deeply apologize for the confusion and frustration caused by the discrepancy in the pre-authorization amount on your credit card. Please be informed that the correct pre-authorization amount for the security deposit should have been 50 Euros, not 600 Euros. We understand the frustration this must have caused you after already paying the full room charges and taxes upfront. Rest assured, our team will be reviewing our procedures to ensure such errors do not occur in the future, and we will address the issue with the check-in staff to prevent a recurrence of such behavior. We value your feedback and your satisfaction is of utmost importance to us. Should you have any further concerns or require assistance, please do not hesitate to contact us directly. We appreciate your understanding and hope to have the opportunity to welcome you back under more favorable circumstances. Warm regards,

No words to describe this horrible place

Tripadvisor puanı 1.0/5

fsork TripAdvisor onaylı yorum

The room was dirty and furnished with old inexpensive worn furniture. The rug had large holes and the curtains were torn. I would rate this hotel less than terrible due to lack of cleanliness, unfriendly/unprofessional staff, and unsatisfactory food/amenities.

Dear guest, We are so sorry to learn your feelings after your stay. Would you please share more details with us such as your booking number and an e-mail contact ? Best regards,

Ok but not great

Tripadvisor puanı 3.0/5

Sarah S TripAdvisor onaylı yorum

Slightly better than budget but pillows are hard, rooms are dated and old. Definitely needs a refresh. This hotel is quite noisy. We could hear the people upstairs stomping around, Who knows what they were doing at 11:30pm? Lots of kids in the hotel so keep this in mind if you looking for somewhere quiet. No English TV channels which is annoying when you want something to do on a long layover.

Dear guest, We thank you for sharing your feelings after your stay. We do apologize if the others guests disturbed you. Our front desk is all day and night long available in order to welcome all requests. Best regards,

ile iş birliği içinde TripAdvisor

Diğer web kullanıcıları otelimizi değerlendirmektedir

  • 357 görüş 7.6/10 Konum
  • 705 görüş 5.5/10 Oda
  • 976 görüş 7.5/10 Hizmet
  • 8 görüş 6.4/10 Wifi
  • 343 görüş 6.8/10 Yemek
  • 314 görüş 7.3/10 Kahvaltı
  • 258 görüş 4.6/10 Hijyen
  • 190 görüş 3.4/10 Fiyatının Karşılığı

Hizmet sağlayıcı Trustyou

Yakınlardaki diğer tesislerimiz

Roissy En France şehrindeki tüm otellerimiz

Başlangıç fiyatı, ilgili yaklaşık fiyatlı oda kategorisinde 1 kişi için 1 gece, ek hizmetler hariç, kahvaltı hariç. Sonraki 20 gün içindeki bir gecelik konaklama için https://all.accor.com/ sitesinde söz konusu konaklama için o gün belirtilen, tüm vergiler dahil (Bazı vergilerin, yürürlükteki yerel mevzuata bağlı olarak otele varıldığında ödenmesi gerekebilir (örneğin konaklama vergisi).) en düşük genel fiyata karşılık gelir. Döneme ve doluluk durumuna göre değişiklik gösterebilir. Fiyat sadece rezervasyon anında garanti edilmektedir. Tüm rezervasyonlar (yurtdışı) otelin bulunduğu ülkenin para biriminde ödenmelidir. Yalnızca rezervasyon sırasında onaylanan ve otelin bulunduğu ülkenin para birimindeki tutar garanti edilir. Kendi para biriminizdeki tahmini bir karşılık size gösterilebilir, ancak bu sözleşme vasfı taşımaz. Ödeme anında bankanız sizden bankacılık ücretleri veya döviz dönüştürme masraflarını tahsil edebilir.