소피텔 뮌헨 바이에르포스트 5성

고객 평점 (ALL 평가) 4.5/5 3,308 리뷰

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호텔 위치

소피텔 뮌헨 바이에르포스트

Bayerstrasse 12
80335 뮌헨
독일

GPS:48.139495, 11.55678

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체크인 시간 : 부터 - 체크아웃 시간 : 까지

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자세히 보기

ALL 평가  4.5/5  3,308 리뷰

TripAdvisor 평가  4.5/5  4,980 리뷰

2023으뜸 시설

Amazing Stay

트립어드바이저 평점 5.0/5

prashan3253 Solo travel - TripAdvisor 인증 리뷰

Top 5 star hotel. The service was impeccable. The staff at the breakfast area are super efficient. The hotel looks lovely. Grand with a lot of area to walk. The rooms are so good. The bed is so soft you can sleep like a baby. The rain shower is very powerful too. The water gets very hot so have to be careful.

Bonjour prashan3253, Thank you for taking the time to review your stay with us. We highly appreciate and value your feedback and consider it a highlight in our daily routine as hosts. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us. My team and I are looking forward to welcoming you back as a guest hopefully soon. Best regards, Emiel van Dijk, General Manager

좋은 숙소였습니다

고객 평점 4.5/5

Baron C. 가족 - 전체(All) 통지 확인

중앙역과 가까워 이동이 편리했고, 호텔이 조용하고 깨끗해 편안하게 쉴수 있었습니다 조식도 깔끔하게 잘 나와서 맛있게 먹었습니다

Bonjour Mr. C., On behalf of my entire team as well as on a personal note, I would like to thank you for your stellar review. We truly appreciate positive feedback such as yours as it encourages us to stay committed to providing the best services possible for our guests. We are very pleased that you took the time and effort to confirm your positive experience with us by giving us solid ratings. Our guests deserve the best and we make every effort to meet your expectations. We really hope to be able to welcome you again as our guest. Best regards, Emiel van Dijk General Manager

Soundproofing not the best for a 5 star hotel

트립어드바이저 평점 3.0/5

990_Letour TripAdvisor 인증 리뷰

Unfortunately first I have to mention few cons, because these should not appear in a 5 star rated hotel, and soundproofing is what I respect as a guest and it’s what I am ready to pay for. -Soundproofing in room very poor. You can actually hear steps impact sound from another room next to yours. Floor in a room’s corridor and toilet/bathroom is made of some kind stone material. (Floor very cold by the way, no heating available). -You can even hear when guest in neighbour room uses his key card (click sound), not to mention hugely banging door. -If someone plays music you can hear bass echoing to your room. (Bang&Olufsen’s soundsystem available in room) I didn’t mind train station announcements, which you can clearly hear to room (7 floor), but very annoying is when you hear someone else’s steps from another room. No announcements at night. Shower drain sometimes makes an awfully loud noise, which scares you. Somekind of bubbling happening. Carpet needs refurbishing, few permanent stain marks. Rooms are a bit outdated (beds, closets etc..) There could be a better lighting system i a room, a bit too dark. Pros: -Excellent location next to Hauptbahnhof -Kind and helpful staff -Bath amenities (Diptyque) luxury -Rooms design nice -View nice from 7th floor -Level of cleaning very good -Nespresso machine a huge plus (even a too few capsules)

Bonjour 990_Letour, Thank you for your visit, the great remarks on the service , and also for your detailed critique and suggestions on improvement regarding the soundproffing and the house-keeping. We take your input very seriously and I have already discussed it with the managers and colleagues in charge. Please accept my apologies for the inconveniences you had to deal with. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Emiel van Dijk, General Manager

Impeccable Bavarian hospitality

트립어드바이저 평점 5.0/5

adrielv448 Solo travel - TripAdvisor 인증 리뷰

Amazing experience from beginning to end! As soon as you walk in you sense luxury. The service was impeccable and on point. The room service staff was always very friendly and quick. They even allow food delivery to the hotel which is a plus in my opinion. I’m pretty sure the bed was one of the softest most comfortable beds I’ve ever slept in. Only slight negative was that the wifi kept disconnecting for some reason, at least once a day….other than that, thank ya’ll for an amazing hospitality experience here in Munich. Definitely will come back soon. Adriel

Bonjour adrielv448, Thank you for taking the time to review your stay with us. We highly appreciate and value your feedback and consider it a highlight in our daily routine as hosts. On behalf of our staff and management, we are very pleased that you gave us the highest ratings in almost all categories. We will gladly pass along these top reviews and positive remarks on our services to the respective staff members and employees. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us and that you really enjoyed our amenities. My team and I are looking forward to welcoming you back as a guest hopefully soon. Best regards, Emiel van Dijk, General Manager

Saving Grace! Best Experience!

트립어드바이저 평점 5.0/5

dnkswayoflife TripAdvisor 인증 리뷰

Sofitel Munich Bayerpost Hospitality - 5/5 Cleanliness - 5/5 Amenities - 5/5 Overall - 5/5 We are going to start this review by saying this was one of the best hotels we have ever stayed at. Period. From the time we checked it to the time we left; we had an outstanding experience! We only had only one suggestion which we will talk about below. After having to level a horrible AirBnB, my wife and I franticly search for a hotel that we could stay at for 3 days and over a weekend in Munich. Not an easy task. However, some how we found Sofitel. We left our AirBnB immediately after finding the hotel and were welcome graciously upon arrival. I’d like to first thank Umut, who checked us in. He was nice, up beat and welcoming. So welcoming he knew we were unhappy, and asked if there was anything he could do. To which we replied, an enjoyable experience. We then explained what we had just gone through. We was blown away. He kindly gave us drink vouchers for the hotel’s bar, saying we would defiantly need a drink after what we had gone through. Next, it was like fate, ironically there was a convention being held at the hotel and they actually needed the kind of room we booked. From there Umut and manager Julian Muller kindly up graded us to a Junior Suite. We were beyond grateful. Umut finished the check in and got us on our way. The junior suite as cleaning, warm, two levels, and had a view of both Munich and Alps. It was incredible! During our stay it was quite and we never heard anyone. The room in full was clean and had no flaws. Never had a complaint there. We enjoyed the room to it’s fullest. We did end up enjoying a couple of drinks after dropping our bags and had no complains there either. The bar maid was amazing and full of life. Even suggesting a couple of craft drinks that the hotel was known for. Which we both agreed to having and were not disappointed. From there we headed back to our room to call it a night. To our surprise, while in our room, room service showed up. They brought us a complimentary bottle of Prosecco. We were beside ourselves by this point. As our stay continued for the next few days, we used the concierge and enjoyed all the suggestions they gave us. Not one was bad. Again, they were kind, open, and ready to help. Now, as I said earlier, we enjoyed our stay to the fullest. Having no complaints, but rather one suggestions. That was on our last day, having breakfast at the hotel’s restaurant on our way out. The overall food was good. Quite the selection. From breads, oats, meats, pretzel, eggs, and even honey comb. Top shelf. However, for the cost was quite hight. Even for all the goodies, it was high. But it was a top hotel and sometimes when you stay at places like this, it going to cost. Again, not complaining one bit! The breakfast was amazing. Just had a little sticker shock was all. To any one looking to have a grand experience while in Munich, we would highly suggest Sofitel. Moreover, we would like to take a moment and specifically thank Umut and Julian Muller for making our stay one we will remember forever!

Bonjour DonaldDuck2121, Thank you for staying with us and for taking the time to review very detailed your visit. It was our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with us. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. On behalf of my team, I would like to thank you for the highest marks in nearly all categories, and the amazing remarks on the staff. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Best regards, Emiel van Dijk, General Manager

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 1,233 리뷰 8.8/10 위치
  • 1,857 리뷰 7.2/10 객실
  • 2,103 리뷰 7.8/10 서비스
  • 14 리뷰 8.5/10 인터넷 가격
  • 795 리뷰 8.2/10 조식
  • 598 리뷰 8.7/10 분위기
  • 457 리뷰 6.5/10 청결도
  • 420 리뷰 7.6/10 편의 시설

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