Sofitel Munich Bayerpost 5성

고객 평점 (ALL 평가) 4.4/5 3,948 리뷰

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  • 뮌헨 중앙역과 마리엔플라츠 광장 근처에 위치한 고급스러운 5성급 호텔

  • 고유의 역사와 현대적인 프렌치 감성이 깃든 집

  • 독창적인 색상과 모던한 디자인의 독특한 스위트

  • 최신식 장비를 갖춘 20개의 세련된 회의 시설로 최대 800명의 손님을 수용할 수 있습니다.

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호텔 위치

Sofitel Munich Bayerpost

Bayerstrasse 12
80335 뮌헨
독일

GPS:48.139495, 11.55678

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 애완 동물 동반
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.4/5  3,948 리뷰

TripAdvisor 평가  4.3/5  5,177 리뷰

2024으뜸 시설

Close to railway station and just 15 min by walk to Marienplatz

트립어드바이저 평점 5.0/5

saG8627JK TripAdvisor 인증 리뷰

I regularly choose this hotel due to the consistently high level of service. The staff are professional, attentive, and genuinely welcoming, with particular recognition for the concierge team.Special thanks to Remus from the concierge team for his professionalism and assistance throughout the stay. What I really do not like is glass doors in bathroom

Dear S.A, Thank you very much for your wonderful feedback and for your continued loyalty to our hotel. We are delighted to hear that our team, and especially Remus from the concierge team, made such a positive impression during your stay. Your kind words will be shared with him and the team, as they truly appreciate this recognition. We also note your comment regarding the glass doors in the bathroom. We appreciate your honesty, and please rest assured that your feedback will be taken into consideration as we continuously review and enhance our guest experience. It is always a pleasure to welcome you, and we look forward to ensuring another exceptional stay on your next visit. Warm regards, Emiel van Dijk General Manager Sofitel Munich Bayerpost

Great staff out dated rooms

트립어드바이저 평점 2.0/5

Christopher O TripAdvisor 인증 리뷰

First, the staff was amazing. This hotel is beautiful the lobby and hotel is beautiful until you walk into the room. It’s like another world. The room was very outdated with ugly furniture that didn’t match. We had a king bed which was actually 2 twin beds pushed together so if you are trying to get romantic someone is falling into the crack. The room cleaning staff was not good at all. and there was not much privacy between the room and bathroom. For this price point I think they need some updating and cleaning staff training.

Bonjour Christopher O, Thank you very much for taking the time to share your detailed feedback with us. I truly appreciate your kind words about our team and the overall beauty of the hotel’s public areas. It is encouraging to know that our staff left a positive impression, as genuine and attentive service is at the heart of what we do. At the same time, I am sincerely sorry to learn that your room experience did not meet your expectations, particularly in comparison to the lobby and common spaces. Your comments regarding the outdated design, mismatched furniture, bedding configuration, and lack of privacy between the room and bathroom are taken very seriously. This is certainly not the experience we want our guests to have, especially at this price point. I am equally concerned to read about your disappointment with the room cleaning standards. Please accept my apologies for this shortcoming. Your remarks have been shared with our housekeeping management and leadership teams, as continuous training and strict quality control are essential to maintaining the standards expected of a five-star hotel. Your feedback regarding the need for updates is also extremely valuable and aligns with areas we are actively reviewing as part of our ongoing improvement plans. Honest comments such as yours help us identify where we must do better. I regret that we did not meet your expectations on this occasion and hope you might consider giving us another opportunity in the future. Best Regards, Emiel van Dijk General Manager

Thanks to Mr. Umut Mahmoud

트립어드바이저 평점 5.0/5

Voyage52168585558 TripAdvisor 인증 리뷰

5 I always have a wonderful experience at Sofitel Munich, especially thanks to Mr. Umut Mahmoud. He is extremely professional, kind, and attentive, always going the extra mile to make guests feel welcome. The hotel is elegant, comfortable, and perfectly maintained, with excellent service throughout. I highly recommend Sofitel Munich and sincerely thank Mr. Umut Mahmoud for his outstanding hospitality.

Bonjour Voyage52168585558, Thank you very much for sharing your perfect 10/10 feedback and for your continued loyalty to Sofitel Munich. It is truly a pleasure to read that you consistently enjoy wonderful experiences with us. Your kind words about the elegance, comfort, and impeccable maintenance of the hotel, as well as the high level of service throughout, are sincerely appreciated and serve as great motivation for our entire team. I am especially grateful for your recognition of Mr. Umut Mahmoud. His professionalism, kindness, and genuine dedication to guest satisfaction reflect exactly the values we strive to uphold. I will be delighted to share your praise with him, as such acknowledgment is extremely meaningful and well deserved. Thank you once again for your recommendation and for taking the time to highlight your positive experiences. We very much look forward to welcoming you back to Sofitel Munich Bayerpost and to continuing to exceed your expectations in the future Best Regards, Emiel van Dijk General Manager

고객 평점 5.0/5

Yookyung B. 가족 - 전체(All) 통지 확인

위치좋은건 말할것도없고, 익숙한 현대식 시설 편리하고 좋아요. 마지막날은 이른 체크아웃으로 블랙퍼스트 박스를 부탁했는데 아주 알차게 준비해주셔서 감동.

Bonjour Yookyung B., Thank you very much for your positive feedback. We are delighted to hear that you appreciated our convenient location, modern facilities, and the quality of service provided during your stay. It is wonderful to know that the breakfast box we prepared for your early departure exceeded your expectations. Your kind words encourage us to continue delivering exceptional experiences to our guests. Best Regards, Emiel van Dijk General Manager

Fabulous Holiday Vacation

트립어드바이저 평점 5.0/5

Nicole G TripAdvisor 인증 리뷰

What a fantastic hotel from start to finish. Great location, friendly staff, excellent breakfast ( even a large vegan section ) and beautifully decorated.... they even have a bath menu!!! I had contacted the manager Umut who arranged our guest rooms, transportation and a flawless check in, dinner recommendations. We enjoyed it all!! Being an avid traveler service like this is exceptionally rare and so very much appreciated. Thank you Umut and team for a fabulous holiday. We will be back and will recommend this hotel hands down!

Bonjour Nicole G, Thank you very much for your wonderful 10/10 review and for sharing such generous and uplifting feedback. I am truly delighted to read that your holiday vacation with us was fantastic from start to finish. It is a pleasure to know that you enjoyed our location, the beautifully decorated surroundings, our breakfast selection—including the vegan options—and even our bath menu. These details are designed to create a memorable and personalized experience, and I am thrilled they resonated with you. I am especially grateful for your kind words about Umut and the team. Your recognition of his efforts in arranging your guest rooms, transportation, seamless check-in, and dinner recommendations means a great deal to us. Providing thoughtful, attentive, and genuinely caring service is at the heart of what we strive to offer, and it is very rewarding to hear that this made such a strong impression on you as an experienced traveler. On behalf of the entire team, thank you for your trust, your recommendation, and your heartfelt appreciation. We very much look forward to welcoming you back to Sofitel Munich Bayerpost for another fabulous stay in the future. Best Regards, Emiel van Dijk General Manager

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 1,619 리뷰 9.1/10 위치
  • 2,258 리뷰 7/10 객실
  • 2,721 리뷰 8.2/10 서비스
  • 14 리뷰 7.9/10 인터넷 가격
  • 1,004 리뷰 7.9/10 조식
  • 912 리뷰 6.4/10 안락함
  • 620 리뷰 6.5/10 청결도
  • 424 리뷰 4.7/10 가격 대비 가치

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