소피텔 뮌헨 바이에르포스트 5성

고객 평점 (ALL 평가) 4.4/5 3,822 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
소피텔 뮌헨 바이에르포스트 - Image 1
소피텔 뮌헨 바이에르포스트 - Image 2
소피텔 뮌헨 바이에르포스트 - Image 3
소피텔 뮌헨 바이에르포스트 - Image 4
Bayerstrasse 12, 80335 뮌헨, 독일

호텔설명

호텔 추가 정보

  • 나홀로 여행자, 커플, 가족 여행자에게 이상적입니다.

  • 모던한 감성의 호텔 건물

  • 독창적인 색상의 유니크한 스위트

  • 호텔은 중앙 기차역 옆에 위치하고 있으며 Marienplatz와도 가깝습니다.

  • Green Key 인증

숙박

Take advantage of our Flight + Hotel offers

Discover
Discover

호텔 위치

소피텔 뮌헨 바이에르포스트

Bayerstrasse 12
80335 뮌헨
독일

GPS:48.139495, 11.55678

전화
팩스 +49 89 599481000

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 애완 동물 동반
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.4/5  3,822 리뷰

TripAdvisor 평가  4.3/5  5,127 리뷰

2024으뜸 시설

A good, yet imperfect hotel. I'd happily go back.

트립어드바이저 평점 5.0/5

benbaranovsky TripAdvisor 인증 리뷰

In short: a nice hotel. We had an imperfect experience which was handled wonderfully by hotel management. I would happily choose to book here again and would advise friends and family to do the same. Rating is based on value/price. — The longer version: Sections below are separated with “~ Section title ~”. ~ Lobby and check in ~ My girlfriend and I stayed here on vacation for 4 nights. The Sofitel is listed as a 5-star hotel, however based on the size of the property and the price I expected a 4-star experience. While I would not go as far as to say this hotel gave a true “5-star feel”, it exceeded my preconceived expectations. Upon first walking in, there are many check-in desks in a large lobby. The decor is nice, but the sheer size of the hotel does provide a large-scale, rather impersonal feel. We had very little wait time to check in, and two very friendly members of staff explained hotel benefits provided due to a Chase credit card partnership. There was a conference at the hotel while we were there which was not disruptive, but did add to the corporate feel. ~ The room ~ Photos attached. Our room was lovely and faced an interior courtyard. The sounds of the city were all but gone and the room was comfortable. The thermostat (located on one side of the bed) was simple to operate – something not to be taken for granted at modern hotels. There are three main things I would change about the room in order of importance: A hotel bedroom and bathroom should always have solid walls and doors between them. Why anyone would opt for glass between the bedroom and bathroom (along with glass doors which provide very little privacy) is beyond me. Yes, it looks modern. However it is impractical. This design was not a surprise as I had seen photos, but I still can’t fathom who actually likes privacy-free bathrooms. It felt like there was a down pillow-topper on the mattress which felt somewhat cloud-like. Unfortunately it was a bit worn down leaving a large hump in the middle of the bed which was hard to cross. I like the mattress pad, but they need to be changed more frequently. There are many light zones and switches in the room which can be controlled in multiple areas (including from the bed). I love that there was a button to turn off all lights, but barring this none of the switches were labeled. This made controlling the lights a guessing game. Not too annoying, but it would be better if the switches were labeled. One other area of improvement is turndown service. It was provided once (on the evening after the incident outlined in the section below), but not every evening. I believe turndown service goes a long way to making an upscale hotel feel as such, and I would suggest it be included. ~ The problem and how the hotel handled it ~ Unfortunately our experience at Sofitel Munich was not without an incredibly frustrating issue. We happened to arrive on a night where venues all around the city were hosting music into the night. The Sofitel was listed as hosting a guitar player/singer and a jazz band in the lobby. It was nice to hear this music when walking through and we were unable to hear this from our room. However… There was also an event in the basement (possibly private?) which played EDM (electronic dance music) until 3am (this was the stop time I was provided when I called). We were able to hear the bass clearly from the fifth floor which prevented us from being able to fall asleep before a pre-booked early train the next morning. I called the lobby three times from the in-room phone and once from my cell phone over a period of about 20 minutes before I finally got someone to pick up (I failed to let management know about this, so hopefully this is resolved after they see the review - someone should always be around to pick up the phone). The woman I spoke with didn’t know of an EDM event so security was sent up to check neighboring rooms. Security knocked on my door for some reason so I had to get out of bed to speak with them. After 10 minutes nothing had changed, so I called back and was informed that security had found nothing, but that there was an event on the -1 level of the hotel. Earplugs were sent up which sadly did not stop the low frequency of the music. My AirPods Pro noise cancelling saved the day and I finally slept around 2am. - The next morning before setting off exploring, I sat down with the on-duty manager (I sadly did not catch his name but he was very nice) and calmly explained what had happened. He was very apologetic and noted everything down. We planned to get up the following morning to do laundry before more exploration, and instead asked if the hotel would be able to handle the laundry so we could sleep in. He had to check if housekeeping had capacity, so I asked for them to please leave a note in our room letting us know. When we returned in the evening a very nice handwritten card was waiting for us apologizing for the noise and informing us that the hotel would be able to handle laundry so we could sleep. It was accompanied by tea and macaroons - and turndown service. The hotel handled the issue in a classy way and we were grateful for that. My suggestion for Sofitel is that all loud events cease by 11pm at the latest. Better still, don’t allow events which may disrupt your guests (but I understand that events = revenue). ~ Breakfast ~ Our breakfast was included so we ate at the hotel. Overall it was fine and did the job. I wasn’t amazed nor upset by the spread (unless I’m allowed to be upset that there was no smoked salmon, then I am upset). The coffee was not good and came from a full-auto espresso machine. The breakfast dining area felt a bit cramped and was fairly busy. Many Americans at this hotel, so if you want a local feel it’s best to eat elsewhere. Get the orange juice - it’s freshly squeezed and incredibly good. ~ The bar ~ We had on-site credit from the hotel so we had drinks at the bar on two different nights. Without the credit I would not drink here, it’s rather boring and incredibly slow. Seriously, the bar was empty and drinks took a very long time during both visits. This desperately needs to be improved. ~The spa ~ The spa was very nice and we went two different evenings. The spa closes at 9pm which is a bit early in my opinion (10pm would be preferred so you can get a full day of touring + dinner before relaxing) and kids are not allowed after 7pm. The heated (85F) spiral pool is excellent and has air jets and a big waterfall which can be turned on and off on demand via underwater buttons on the wall. There are two saunas, a steam room, foot baths, showers, and a relaxation room in the “textile-free” area. This means no personal clothing, but you may stay wrapped in a towel… Or not if you so choose.

Beautiful hotel, friendly, helpful staff.

트립어드바이저 평점 5.0/5

Shany S TripAdvisor 인증 리뷰

Beautiful hotel, the main areas felt luxurious, fancy, clean and smelt so good when walking in. The staff was very nice, helpful and pleasant. The breakfast staff were so over the top amazing. Clean, nice room. Our view was not great, but due to the outside construction not because of the hotel. The bathroom was a little strange, felt more like a shower room, no extractor for the steam to leave the room. Everything inside the bathroom would get damp with condensation and then trickle into the room. Great location

Great stay at sofitel

트립어드바이저 평점 5.0/5

George H TripAdvisor 인증 리뷰

Had a great stay here in Munich. Close to station and short walk to the old town. Great rooms friendly staff comfortable beds. The saunas were clean and hot. Choice of traditional infra red or steam. Note these are clothes free areas but towels are allowed and we had no embarrassing encounters! Shout out to duty manager Umut. We booked an extra night at his duty managers desk and he upgraded us to a superior room with complimentary breakfast at a great price. Also wanted to mention Spartacus at the spa who was very welcoming and friendly.

Bonjour Alfalfaguy, Thank you for taking the time to review your stay with us. We highly appreciate and value your feedback and consider it a highlight in our daily routine as hosts. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us. I am also very happy to pass on your explicit praise to my colleague, Mr. Umut Mahmoud. My team and I are looking forward to welcoming you back as a guest hopefully soon. Best regards, Emiel van Dijk, General Manager

Maybe if it was free

트립어드바이저 평점 1.0/5

Jet51596335376 TripAdvisor 인증 리뷰

Spa rooms were freezing massage was horrible like being basted with oil rather than a massage do not recommend this place if you are a avid spa patron it was not up to the price or expectations they started the appointment late and finished it early

Bonjour Jet51596335376, Unfortunately, we are unable to classify your criticism or identify you as our guest, which would allow us to clarify the matter in a personal conversation. I'm sure we can find a solution, and please send us a short email to H5413@sofitel.com so we can get in touch with you. Best regards, Emiel van Dijk, General Manager

Good location

트립어드바이저 평점 3.0/5

Companion61887483136 Couples - TripAdvisor 인증 리뷰

The hotel is conveniently located next to the main train station which was a plus. Our room was lovely. The reason for the three stars is the lack of service or engagement by the staff. We stayed 4 nights and were never greeted as we came and went. All in all a good hotel just disappointed with the service.

Bonjour DebbyT, I am very sorry that we failed to meet your expectations regarding the hospitality, and that our service went wrong. Please accept my apologies for any inconveniences caused. We hope that you will give us the opportunity to better serve you in the future and your next visit will be more pleasant as the previous one. Best regards, Emiel van Dijk, General Manager

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 1,653 리뷰 9/10 위치
  • 2,349 리뷰 7.2/10 객실
  • 2,768 리뷰 8/10 서비스
  • 17 리뷰 8.9/10 인터넷 가격
  • 1,015 리뷰 8.1/10 조식
  • 954 리뷰 6.5/10 안락함
  • 644 리뷰 6.6/10 청결도
  • 435 리뷰 3.9/10 가격 대비 가치

Powered by Trustyou

주변에 있는 다른 시설

뮌헨 지역 모든 호텔

해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다( 현지 규정에 따라 일부 세금은 호텔 도착 시에 지불해야 합니다(예: 숙박세).). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.