소피텔 뮌헨 바이에르포스트 5성

고객 평점 (ALL 평가) 4.4/5 3,653 리뷰

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  • 호텔은 중앙 기차역 옆에 위치하고 있으며 Marienplatz와도 가깝습니다.

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호텔 위치

소피텔 뮌헨 바이에르포스트

Bayerstrasse 12
80335 뮌헨
독일

GPS:48.139495, 11.55678

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호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

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자세히 보기

ALL 평가  4.4/5  3,653 리뷰

TripAdvisor 평가  4.5/5  5,067 리뷰

2024으뜸 시설

Paradise rediscovered : Sofitel BayernPost Munich

트립어드바이저 평점 5.0/5

Christophe G TripAdvisor 인증 리뷰

I have had the pleasure to stay at the Sofitel Bayernpost in München twice already and I am counting the seconds leading to my next stay there. As soon as you get in this luxurious hotel, you feel at home away from home : from the reception to the spa, on your way to your lavishly appointed bedroom or to the majestic breakfast room appointed for a Kaiser, everyone is unbelievably friendly and professional. Now, I must thank especially Mr Umut Ofkeli for his friendliness and his patience towards (I am must admit I am a chatterbox). He looked after me not only as a client but also as a member of his own family and made me feel at home instantly.He is a remarkable employee, an asset for Accor’s Sofitel Brand. I highly recommend you to stay at the Sofitel Bayernpost and when you do so, please do not forget to say hello to Mr Ofkeli for me! Without a shadow of a doubt, he will make sure that you find your way to Paradise in München!

Bonjour christophegN2747OF, Thank you for taking the time to review your stay with us. We highly appreciate and value your feedback and consider it a highlight in our daily routine as hosts. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us. My team and I are looking forward to welcoming you back as a guest hopefully soon. Best regards, Emiel van Dijk, General Manager

Short but lovely days in Sofitel Munich

트립어드바이저 평점 5.0/5

jrdamigo TripAdvisor 인증 리뷰

Great moments we had in Sofitel Munich. Great room, very nice staff and a delicious breakfast. We stayed just 2 days but enjoyed every minute there. Very thanks to Svetlana Mathiash for the hospitality and always welcoming us with a great smile.

Bonjour jrdamigo, Thank you for taking the time to review your stay with us. We highly appreciate and value your feedback and consider it a highlight in our daily routine as hosts. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us. My team and I are looking forward to welcoming you back as a guest hopefully soon. Best regards, Emiel van Dijk, General Manager

Wonderful

트립어드바이저 평점 5.0/5

Clayton M TripAdvisor 인증 리뷰

Great and clean room, excellent Spa and friendly staff that they have helped us to make our vacation comfortable, great location , would like for thank Mr Dogukan that he has helped us for everything, food is amazing and see you soon Sofitel Munich

Bonjour Q7754WZclaytonm, It was our pleasure to have you as our guest. On behalf of my team, I would like to thank you for the top rating and the positive remarks on the SPA, the staff and on Dogukan in particular. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Best regards, Emiel van Dijk, General Manager

5 STAR

트립어드바이저 평점 5.0/5

Samira Z TripAdvisor 인증 리뷰

We came here for event and everything was unbelievable amazing. The personal is so friendly and helpful. Breakfast was incredibly delicious. Special thanks to Dogukan from front desk that he helped me with everything. I hope to see you soon guys.

Bonjour 580samiraz, Thank you for taking the time to review your stay with us. We highly appreciate and value your feedback and consider it a highlight in our daily routine as hosts. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us. My team and I are looking forward to welcoming you back as a guest hopefully soon. Best regards, Emiel van Dijk, General Manager

Very poor customer support, quality ok but not of a level of 5 stars hotel

트립어드바이저 평점 1.0/5

Hugo Miguel Sal... B 비즈니스 - TripAdvisor 인증 리뷰

Stayed in the hotel for a few days, conditions and food were good but in my opinion not of a 5 stars hotel level. But the worst was my wife left her handbag in the room on check-out, and on same day we contacted the hotel via booking.com and email. We only got response on Monday and they just told us they didn't find the bag. Whereas we are sure the bag was left near the room's window. Given nobody stayed in the room on the day of our check-out (Friday), that means the staff took it or someone staying in the room from Saturday on. For a 5 stars hotel, it was a shame of customer support. So next week we stayed in Le Meridien Munich, paying the same money and a much greater comfort and customer support. If you are looking for a pleasant experience of a level of 5 stars hotel, think twice before booking this one.

Dear Hugo Miguel Sa....B, I sincerely apologize for the problems that unfortunately caused inconveniences for you. I appreciate your honest critique which will be the basis for discussions within our local team - and a careful evaluation of the root of these problems. I hope we can still find the bag. Rest assured that we will take necessary measures so that an experience like yours will continue to be the rare exception. On a personal note and on behalf of my team, I would like to ask you to come back once more for an opportunity to prove to you that we can do a much better job. We would be honored to welcome you again. Yours sincerely, Emiel van Dijk, General Manager

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 1,509 리뷰 8.9/10 위치
  • 2,182 리뷰 6.9/10 객실
  • 2,458 리뷰 7.8/10 서비스
  • 15 리뷰 8.3/10 인터넷 가격
  • 922 리뷰 7.9/10 조식
  • 758 리뷰 8.6/10 분위기
  • 563 리뷰 6.4/10 청결도
  • 540 리뷰 7.1/10 편의 시설

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