소피텔 뮌헨 바이에르포스트 5성

고객 평점 (ALL 평가) 4.4/5 3,643 리뷰

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  • 호텔은 중앙 기차역 옆에 위치하고 있으며 Marienplatz와도 가깝습니다.

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호텔 위치

소피텔 뮌헨 바이에르포스트

Bayerstrasse 12
80335 뮌헨
독일

GPS:48.139495, 11.55678

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체크인 시간 : 부터 - 체크아웃 시간 : 까지

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자세히 보기

ALL 평가  4.4/5  3,643 리뷰

TripAdvisor 평가  4.5/5  5,081 리뷰

2024으뜸 시설

Great place for advent time in Munich

트립어드바이저 평점 5.0/5

yamaco Couples - TripAdvisor 인증 리뷰

It was our 10th visit of Sofitel Munich Bayerpost so we knew what we could expect - and we were not disappointed:-) We appreciate spacious and clean room with a bedroom on the upper floor, tasty and rich breakfests, safe parking of our car, affable and ready-to-help staff and good beer in Isar bar. Looking forward to our next visit in twelve months!

Value for money

트립어드바이저 평점 5.0/5

Sarah Eve C TripAdvisor 인증 리뷰

Great experience at this hotel. From start to finish the staff were amazing and friendly. We had really generous sized rooms and bathrooms. Great location and close to the train station. We loved our experience with the Sofitel and in Munich and would stay here again.

Sofitel Hotel Munich

트립어드바이저 평점 5.0/5

Mark N Couples - TripAdvisor 인증 리뷰

Sofitel was an excellent start for 3 nights. Reception is very nice and staff were very helpful. Room was spacious and very comfortable. Very clean and well maintained each day. Health spa was excellent. Again very clean and staff helpful. Many saunas and steam room. Nice and large and clean. Warning that it is a nude sauna area, but many simply wore a towel provided. Nice pool to swim in a well. Bar on ground floor was nice. Drinks a little pricey. Staff were excellent.

Bonjour Mark N, Thank you for taking the time to review your stay with us. We highly appreciate and value your feedback and consider it a highlight in our daily routine as hosts. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us. My team and I are looking forward to welcoming you back as a guest hopefully soon. Best regards, Emiel van Dijk, General Manager

Nice hotel, but not nearly 5-star service

트립어드바이저 평점 2.0/5

Joe A TripAdvisor 인증 리뷰

During our two-night getaway, the first day’s room service was acceptable, but the second day fell short, lacking a night turn-down service, an amenity consistently provided by other 5-star hotels I have visited. My wife was looking forward to trying the advertised special bath service, but the staff seemed completely unprepared to deliver it. The room was also inconsistently stocked, requiring us to repeatedly request standard items such as soap refill, coffee and cups. Overall, the service barely reached a 3-star hotel level.

Bonjour JoeA1679, I sincerely apologize for the problems regarding our service that unfortunately caused inconveniences for you. Rest assured that we will take necessary measures so that an experience like yours will continue to be the rare exception. On a personal note and on behalf of my team, I would like to ask you to come back once more for an opportunity to prove to you that we can do a much better job. We would be honored to welcome you again. Yours sincerely, Emiel van Dijk, General Manager

Nice hotel service sucks!

트립어드바이저 평점 2.0/5

nct1 Couples - TripAdvisor 인증 리뷰

Hotel is nice but service is terrible. My phone in my room was broken. I asked them three times to fix it because I needed a 4:30 am wake up call. Never did it. Had to have a guy knock on my door to make sure I was up. Asked them to attach my all platinum account number to my reservation. They could t figure it out. Actually asked them anything and “nein” seemed to be the only word they knew. And don’t order the bread in the restaurant. Of course the waiter didn’t tell us but the bread is 16 euros and a bottle of water is 12.50 euros. Won’t be staying here again.

Bonjour nct1, Thank you for your feedback. I would like to offer my sincere apologies for the problems regarding our service. Please rest assured that I have already looked into this and taken steps - and within my team I will make sure that negative experiences are a rare exception in the future. I feel very bad for the inconveniences you had to deal with. I would like to ask you to give us another chance. I very much hope that on your next visit our services will leave you completely satisfied. Best regards, Emiel van Dijk, General Manager

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그 외 웹 사용자 평가 등급

  • 1,571 리뷰 9/10 위치
  • 2,240 리뷰 7.1/10 객실
  • 2,560 리뷰 7.9/10 서비스
  • 15 리뷰 8.3/10 인터넷 가격
  • 951 리뷰 7.9/10 조식
  • 591 리뷰 6.6/10 청결도
  • 401 리뷰 3.9/10 가격 대비 가치

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