이비스 뮌헨 시티 아눌프파크 2.5성

고객 평점 (ALL 평가) 4.6/5 2,275 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
이비스 뮌헨 시티 아눌프파크 - Image 1
이비스 뮌헨 시티 아눌프파크 - Image 2
이비스 뮌헨 시티 아눌프파크 - Image 3
이비스 뮌헨 시티 아눌프파크 - Image 4
Arnulfstrasse 55, 80636 뮌헨, 독일

호텔설명

호텔 추가 정보

  • 중앙 기차역에서 1.8km, 트램역에서 200m 거리

  • 에어컨이 설치된 204개의 객실(트윈룸 96개)

  • 홈메이드 페이스트리가 제공되는 조식 뷔페

  • 이비스에 숙박하며 바로 옆 노보텔 이용 가능

  • 갓 구운 와플 조식과 파니니 스낵을 제공하는 24시간 운영 바

숙박

호텔 위치

이비스 뮌헨 시티 아눌프파크

Arnulfstrasse 55
80636 뮌헨
독일

GPS:48.145354, 11.53984

전화
팩스 +49 89 232493150

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 애완 동물 동반
  • 레스토랑
  • 휠체어 이용 가능
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔

RESTAURANT

점심 식사를 즐기시나요 아니면 저녁 만찬과 함께 하루를 마무리하는 걸 좋아하시나요? 그렇다면 노보텔 레스토랑에서 제공하는 서비스를 놓치지 마세요. 호텔 가까운 곳에 자리하고 있습니다.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.6/5  2,275 리뷰

TripAdvisor 평가  4.3/5  1,013 리뷰

Good for a night or 2

트립어드바이저 평점 4.0/5

Steve G TripAdvisor 인증 리뷰

Stayed here whilst at an exhibition. The hotel is perfectly fine with clean modern rooms and a comfortable nights sleep. Rooms have a very small working area. Note the hotel is close a tram stop (2min walk) and a 10min walk to the metro station (U/S Bahn). There are a selection of restaurants relatively nearby (reasonable walk away) as there is no restaurant at the hotel (only a bar). Was fine to stay for 2 nights or so but I would not say it is a tourist hotel

Dear SteveG116, Thank you very much for your visit. I am very pleased that you rated us highly and are delighted that you enjoyed your stay with us and your room in particular. We hope to welcome you as our guest soon again. Best regards, Jochen Fuchs, General Manager

Average

트립어드바이저 평점 3.0/5

Steve G TripAdvisor 인증 리뷰

Clean hotel, compact rooms helpful staff and a very extensive breakfast. Not often you see a waffle bar. 10min walk from the U Bahn and 2mon from the tram stop. Pillows are uncomfortable very limited work space (pretty much nothing) limited plug points. Not central so a 10min walk to any restaurant. Took an age to have the invoice printed!

Dear SteveG116, Thank you for your visit, the positive remarks on the breakfast and the staff, and also for your critique and suggestions on improvement. Please accept my apologies for the inconveniences you had to deal with. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Jochen Fuchs, General Manager

친절함, 위치좋음 좋은 숙박 조식 좋습니다 강력히 추천

고객 평점 5.0/5

L. S. 가족 - 전체(All) 통지 확인

날마다 방정리 해주는 특별한 Care에 감사합니다! 모두가 언제나 웃는 얼굴로 대해주어 감사합니다^^

Dear Ms L., Thank you for taking the time to review your stay at ibis München City Arnulfpark. We highly appreciate and value your feedback and consider it a highlight in our daily routine as hosts. On behalf of our staff and management, we are very pleased that you gave us the highest ratings in all categories. We will gladly pass along these top reviews and positive remarks on our services to the respective staff members and employees. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us and that you really enjoyed the location, the room and the breakfast. My team and I are looking forward to welcoming you back as our guest hopefully soon. Best regards, Jochen Fuchs General Manager

Stag weekend

트립어드바이저 평점 5.0/5

James C TripAdvisor 인증 리뷰

The hotel was perfectly maintained and spotlessly clean. I also lost an item, and the staff found it, and facilitated the return of the item to me. The hotel bar was also an ideal addition. Fantastic service and would definitely visit again. James

Dear James, We are very happy that you felt so comfortable with us! We highly appreciate and value your feedback and consider it a highlight in our daily routine as hosts. On behalf of our staff, we are very pleased that you gave us the highest rating. I will gladly pass along the great remarks on my team. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. My team and I are looking forward to welcoming you back as a guest hopefully soon. Best regards, Jochen Fuchs, General Manager

Service with(out) a smile!

트립어드바이저 평점 2.0/5

stephLDN16 TripAdvisor 인증 리뷰

What a pantomime! This hotel really does not do service with a smile. The “fun” commenced immediately upon checkin. Apparently, booking and paying for a twin (i.e. 2 beds room) weeks in advance does not actually cover 2 persons staying in that room. Accor policy is to charge “per person”. As such, despite paying almost EUR 600 in advance we are presented with a further bill for EUR 70 (discounted as a “favour” apparently). Okie dokey, so we pay the surcharge. The room was well appointed and the bathroom was functional; however, the air conditioning was useless. Deliberately restricted by the property during a heatwave to, in my opinion, save the property money. Daily clearing became a chore, but not for the staff, just for ourselves as paying customers. Arriving back at the hotel after a long day exploring Munich we find our room has not been serviced by 17:30. Reception informs us that they need ‘a further hour’ (in other words until 18:30). It is made clear that this is not acceptable and the duty manger then rudely shouts that he will clean the room himself. Oh the burdens! Day 3 leads to an unsolicited email from someone claiming to be a manager basically absolving the hotel of any culpability for surcharges and very late cleaning (apparently this hotel allows itself until 18:00 to clean guest rooms, oh how generous and (in)convenient). On night 4 we find that we have been left no towels. The morning of checkout leads to a phantom charge of EUR 18 for a breakfast neither of us had! No explanation, no sincere apology, just a delay to our departure. The service issues are unfortunate as this property has much potential. It is well located adjacent to a tram stop and 5 minutes walk from an S-Bahn station. The HBF is but a 5 minute tram ride away. Rooms are functional but adequate (save for the atrocious “air conditioning”). In summary, I recommended that the senior management sort out the soft product, invest in some customer service refresher training, and understand that customers do not want their rooms cleaned well into the evening. Get it right and treat the customer with some respect.

Dear stephLDN16, I sincerely apologize for the deficiencies and human errors that unfortunately caused inconveniences for you. It sure looks like there were some major flaws within our check-in/check-out procedures. Sorry to also learn that our house-keeping and our service was less than satisfactory. I appreciate your honest critique which will be the basis for discussions within our local team - and a careful evaluation of the root of these problems. Rest assured that we will take necessary measures so that an experience like yours will continue to be the rare exception. On a personal note and on behalf of my team, I would like to ask you to come back once more for an opportunity to prove to you that we can do a much better job. Best regards, Jochen Fuchs, General Manager

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 1,059 리뷰 9.1/10 위치
  • 1,325 리뷰 7.3/10 객실
  • 1,104 리뷰 8.7/10 서비스
  • 23 리뷰 8.6/10 인터넷 가격
  • 694 리뷰 9.2/10 청결도
  • 638 리뷰 8.2/10 조식
  • 239 리뷰 9.4/10 분위기
  • 136 리뷰 8.4/10 편의 시설

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해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다( 현지 규정에 따라 일부 세금은 호텔 도착 시에 지불해야 합니다(예: 숙박세).). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.