Mercure Hotel Mannheim am Rathaus 3 sterren

Avis-klantbeoordeling (ALL beoordeling) 4.6/5 2.226 beoordelingen

Beste prijs
garantie
Mercure Hotel Mannheim am Rathaus - Image 1
Mercure Hotel Mannheim am Rathaus - Image 2
Mercure Hotel Mannheim am Rathaus - Image 3
Mercure Hotel Mannheim am Rathaus - Image 4
F7, 5-13, Baden-Wuerttemberg, 68159 MANNHEIM, Duitsland

Omschrijving

Extras van het hotel

  • ALL-Safe gecertificeerd hotel in Mannheim

  • Ondergrondse hotelparkeerplaats beschikbaar, tegen een toeslag

  • Uitnodigend terras in het midden van een lavendeltuin

  • Goede transportverbindingen naar het Congrescentrum en de SAP Arena

  • De stad Mannheim brengt 4,5% van het netto kamertarief in rekening voor een verblijfsbelasting

Onze accommodaties

Boek dit hotel
Kamer 1

Hotel locatie

Mercure Hotel Mannheim am Rathaus

F7, 5-13, Baden-Wuerttemberg
68159 MANNHEIM
Duitsland

Gps:49.490849, 8.461704

Telefoon
Fax +49 621 336992100

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Parking
  • Rolstoeltoegankelijk
  • Wifi
  • Airconditioning
  • Ontbijt
  • Bar
  • Vergaderzalen
  • 100% niet-roken accommodatie

RELAX - FOOD, DRINKS & YOU

Volg live sports met smakelijke gerechten zoals tapas & streetfoord in onze hotelbar RELAX. Ontdek onze grote selectie verfrissende cocktails of trakteer uzelf op een glas Grand Vin Mercure.

Onze beoordelingen van gasten

Onze beoordelingen van gasten

100% gecertificeerde beoordelingen van gasten die echt bij ons hebben overnacht

Meer informatie

ALL beoordeling  4.6/5  2.226 beoordelingen

Avis-klantbeoordeling 4.0/5

Ellen V. Gezinnen - ALL bevestigde berichten

Dear Guest, Thank you very much for taking the time to share such detailed feedback following your stay at the Mercure Hotel Mannheim am Rathaus. We are pleased to hear that you and your family enjoyed the warm welcome, the spacious room, our extensive and well-maintained breakfast buffet, the convenient underground parking, and especially our pleasant outdoor garden and terrace area. Regarding our location, Mannheim city centre and the Marktplatz can be reached in approximately 10 minutes on foot, while public transport connections are only around 5 to 10 minutes away. This allows our guests to enjoy a relatively quiet location while still being close to the centre. We are sorry that the curtains did not provide sufficient blackout for your personal preference and will take your comment into consideration. We also regret that our bar was exceptionally closed during the weekend of your stay. Unfortunately, unexpected staff absences meant that we were unable to operate the bar as usual, and we fully understand that this was disappointing, particularly as you enjoyed our terrace and garden area. Thank you also for your loyalty as an ALL Platinum member and for your excellent rating of our value for money. We hope to welcome you and your family back to the Mercure Hotel Mannheim am Rathaus in the future. Kind regards, Your Mercure Hotel Mannheim am Rathaus

Avis-klantbeoordeling 4.5/5

Sacha V. A. Gezinnen - ALL bevestigde berichten

Dear Guest, Thank you very much for taking the time to share such detailed feedback following your stay at the Mercure Hotel Mannheim am Rathaus. We are pleased to hear that you and your family appreciated our convenient location close to the city centre and restaurants, the comfortable room, our extensive breakfast selection, and especially the friendly welcome at check-in. Thank you also for your comments regarding the carpet. Our carpets are vacuumed regularly and professionally cleaned at set intervals. However, permanent discoloration and signs of wear can sometimes remain and unfortunately give the impression that the carpet is unclean. We understand that this affects the overall appearance of the room and will forward your feedback internally. We are also sorry that you were unable to access the enhanced WiFi through your ALL account. Your suggestions regarding sustainability, including reducing unnecessary towel washing and improving recycling options for coffee capsules, are also valuable to us and will be shared with the relevant departments. Thank you for your loyalty as an ALL Classic member and for your constructive feedback. We hope to welcome you and your family back to the Mercure Hotel Mannheim am Rathaus in the future. Kind regards, Your Mercure Hotel Mannheim am Rathaus

Avis-klantbeoordeling 4.5/5

Henri S. Gezinnen - ALL bevestigde berichten

Dear Guest, Thank you very much for taking the time to share your feedback following your stay at the Mercure Hotel Mannheim am Rathaus. We are pleased to hear that everything went smoothly and that you and your family enjoyed the clean room, our breakfast, and the convenient location within walking distance of Mannheim city centre. It is also great to know that you would consider staying with us again. Thank you as well for your comment regarding some of the furnishings. We understand that certain areas of the hotel may appear a little dated, and we appreciate your honest feedback. Regarding your impression of parts of the city, this is of course outside the hotel’s influence. We are nevertheless pleased that our central location allowed you to explore Mannheim conveniently on foot. Thank you also for your loyalty as an ALL Classic member and for your positive recommendation. We look forward to welcoming you and your family back to the Mercure Hotel Mannheim am Rathaus in the future. Kind regards, Your Mercure Hotel Mannheim am Rathaus

Avis-klantbeoordeling 5.0/5

Jean D. L. O. Stellen - ALL bevestigde berichten

Sehr geehrter Gast, vielen Dank, dass Sie sich die Zeit genommen haben, Ihren Aufenthalt im Mercure Hotel Mannheim am Rathaus zu bewerten und uns die volle Punktzahl zu geben. Es freut uns sehr, dass für Sie insgesamt alles bestens war und Sie insbesondere mit der Sauberkeit, unserem Frühstück, unserem Team, dem WLAN sowie dem Check-out vollständig zufrieden waren. Gleichzeitig bedauern wir, dass es bei der Buchung beziehungsweise am Empfang zu Missverständnissen gekommen ist. Vielen Dank für diesen Hinweis – wir werden die Rückmeldung intern aufnehmen, um unsere Kommunikation weiter zu verbessern. Vielen Dank auch für Ihre Treue als ALL Classic Mitglied und Ihre hervorragende Weiterempfehlung. Wir würden uns freuen, Sie bei Ihrem nächsten Aufenthalt in Mannheim wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen Ihr Mercure Hotel Mannheim am Rathaus

Avis-klantbeoordeling 4.0/5

Anoniem Gezinnen - ALL bevestigde berichten

Andere internetgebruikers beoordelen ons hotel

  • 591 beoordelingen 9.1/10 Locatie
  • 845 beoordelingen 7.6/10 Kamer
  • 810 beoordelingen 9.1/10 Service
  • 18 beoordelingen 5.7/10 Wifi
  • 461 beoordelingen 7.9/10 Netheid
  • 428 beoordelingen 8.6/10 Ontbijt
  • 174 beoordelingen 5.3/10 Goede prijs-kwaliteitsverhouding
  • 115 beoordelingen 5.2/10 Eten

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