Mercure Hotel Hamburg Mitte bintang 4

Catatan tamu Avis (Peringkat ALL) 4.5/5 1.107 ulasan

Mercure Hotel Hamburg Mitte - Image 1
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Deskripsi

Keistimewaan hotel

  • Privileged setting in the city center, within the Hamburg exhibition complex (HMC) and CCH

  • Relax bar with street food, beer and wine

  • Relax Bar serving beer and wine

  • Quiet meeting area with terrace

Akomodasi kami

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Lokasi hotel

Mercure Hotel Hamburg Mitte

Schroederstiftstr. 3
20146 HAMBURG
Germany

GPS:53.564471, 9.977163

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Parkir
  • Menerima hewan
  • Dapat diakses kursi roda
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok

RELAX - DRINKS & YOU

A modern, convivial setting make our bar one of the most popular places to visit. Enjoy our selection of exclusive wines, a coffee that has been freshly prepared to barista standards or your favorite cocktail.

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Peringkat ALL  4.5/5  1.107 ulasan

Peringkat TripAdvisor  4.0/5  850 ulasan

Horrible Heat Control in Rooms

Catatan Tripadvisor 1.0/5

apetersrealtor Couples - Ulasan TripAdvisor tersertifikasi

The room was extremely hot. For 2 days it reached 76 degrees in the room, and the staff “could not’ make any adjustments to the thermostat. The staff told us that the tech was sick, and that they didn’t have a back-up tech to help. We did not sleep for 3 days as there was no air-flow and the room was so hot. I would not stay here again.

Feedback

Catatan Tripadvisor 5.0/5

andriana z Ulasan TripAdvisor tersertifikasi

Mercure Hamburg City Mitte: It is a lovely hotel. And this is only the cause of the employer lidel from reception... she was very helpful, kind, respectful and natural!!! We are happy with the décision of staing in mercure city Mitte. See you next time :)

Perfectly fine but perhaps not for elderly old school tourists.

Catatan Tripadvisor 4.0/5

Julie L Couples - Ulasan TripAdvisor tersertifikasi

The warm helpful reception staff made our stay pleasurable. The hotel is basic, clean and reasonably well situated - taxis booked through reception came in good time and cost 14 euros to most attractions. Breakfast at 25 euros per person was too costly. We had a substantial, delicious breakfast in a cafe at the end of the street round the corner for less than 20 euros for two of us. We chose the hotel because evening meals were advertised there was actually no food other than breakfast. That said there is a lovely Lebanese restaurant just round the corner. We realised on the last day that the codes on the wall provided information about places to eat/draw money but with no skills in such things we had to wander about to find things we needed.

A Disappointing 4-Star Experience at Mercure Hotel Hamburg Mitte

Catatan Tripadvisor 1.0/5

EeeE_Travel Couples - Ulasan TripAdvisor tersertifikasi

If your preference is for vintage accommodations with compact quarters, then this is the 4-star destination for you. As a first-time visitor and diamond Accor member, I chose to stay at the Mercure HH Mitte since other Accor Hotels were fully booked. My anticipation was set for a typical 4-star experience with the standard upgrades. However, this hotel fell short of those expectations. The rooms had an outdated feel, akin to being in a train station, with small windows but none of the charm you'd associate with a boutique hotel. With a rate exceeding 200 Euros per night, it seemed overpriced. And don't even consider inquiring about a gym - the staff's response is merely a chuckle. My advice would be to steer clear of this hotel, but if it's unavoidable, opt for a room on a higher floor.

Excellent hotel and great customer care

Catatan Tripadvisor 5.0/5

MagisterRome Ulasan TripAdvisor tersertifikasi

I spent a short weekend break at this property, where I had reserved also a room for a relative who was travelling with me in this occasion. Everything at the hotel exceeded my expectations: My room (538) was ample, well appointed (I especially appreciated the high-quality bedding and the availability of a bathrobe) and spotlessly clean. My "Platinum" status as Accor group frequent customer was acknowledged with a kind note by the hotel manager and a small gift in the room. But what made my stay perfect was the very positive attitude of the staff. I should especially commend front desk agent Neehal (hope I got the spelling right...). Due to the closure of the Hamburg airport, my return flight was cancelled, and she really went out of her way to help me find alternative arrangements to come back home safely and without delays. Her uncommon dedication and her genuine attention to the wellbeing of the guests really touched me and will stay in my memory for a long time. . But also the other hotel staff I dealt with were friendly and helpful (some useful advice was provided by Mariia). So full marks to this excellent hotel and its wonderful staff! Shall come back.

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Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 646 ulasan 8.1/10 Lokasi
  • 755 ulasan 7.6/10 Kamar
  • 732 ulasan 9.2/10 Pelayanan
  • 15 ulasan 7.4/10 Internet
  • 502 ulasan 8.8/10 Sarapan
  • 400 ulasan 5.4/10 Kenyamanan
  • 345 ulasan 8.6/10 Kebersihan
  • 163 ulasan 3.4/10 Kesepadanan nilai

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