فندق مركيور Mercure هامبورغ ميتي 4 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.5/5 1,048 أراء

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الوصف

خدمات الفندق الإضافية

  • موقع مميز بالقرب من وسط المدينة ومركز المؤتمرات CCH والمعرض التجاري

  • موقع مركزي في وسط المدينة، في مركز هامبورغ للمعارض (HMC) ومركز هامبورغ للمؤتمرات (CCH)

  • موقف السيارات الخاص بالفندق تحت الأرض

  • يقدم بار Relax البيرة والنبيذ

  • مساحة اجتماعات هادئة مع ترّاس

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موقع الفندق

فندق مركيور Mercure هامبورغ ميتي

Schroederstiftstr. 3
20146 هامبورغ
ألمانيا

نظام تحديد المواقع العالمي (GPS):53.564471, 9.977163

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خدمات فندقية

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في الفندق
  • موقف
  • نرحب بالحيوانات
  • إمكانية التنقل بالكرسي المتحرّك
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين

RELAX - FOOD, DRINKS & YOU

أجواء حديثة وأجواء مبهجة! استمتع بمجموعتنا المختارة من النبيذ الحصري أو البيرة الطازجة أو القهوة بجودة باريستا أو الكوكتيل المفضل لديك. كما نقدم العديد من البيتزا والآيس كريم.

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.5/5  1,048 أراء

تقييم TripAdvisor  4.0/5  850 أراء

Horrible Heat Control in Rooms

ملاحظة Tripadvisor 1.0/5

apetersrealtor Couples - تقييم TripAdvisor المعتمد

The room was extremely hot. For 2 days it reached 76 degrees in the room, and the staff “could not’ make any adjustments to the thermostat. The staff told us that the tech was sick, and that they didn’t have a back-up tech to help. We did not sleep for 3 days as there was no air-flow and the room was so hot. I would not stay here again.

I am sorry that you have such bad memories of the hotel. I am sure that we will work in a more guest-orientated way in the future. With kind regrds, Saskia Hahn Front Office Manager

Feedback

ملاحظة Tripadvisor 5.0/5

andriana z تقييم TripAdvisor المعتمد

Mercure Hamburg City Mitte: It is a lovely hotel. And this is only the cause of the employer lidel from reception... she was very helpful, kind, respectful and natural!!! We are happy with the décision of staing in mercure city Mitte. See you next time :)

Thank you very much for your positive review. :-) I will share it with my staff. Kind regrads Saskia Hahn Front Office Manager

Perfectly fine but perhaps not for elderly old school tourists.

ملاحظة Tripadvisor 4.0/5

Julie L Couples - تقييم TripAdvisor المعتمد

The warm helpful reception staff made our stay pleasurable. The hotel is basic, clean and reasonably well situated - taxis booked through reception came in good time and cost 14 euros to most attractions. Breakfast at 25 euros per person was too costly. We had a substantial, delicious breakfast in a cafe at the end of the street round the corner for less than 20 euros for two of us. We chose the hotel because evening meals were advertised there was actually no food other than breakfast. That said there is a lovely Lebanese restaurant just round the corner. We realised on the last day that the codes on the wall provided information about places to eat/draw money but with no skills in such things we had to wander about to find things we needed.

A Disappointing 4-Star Experience at Mercure Hotel Hamburg Mitte

ملاحظة Tripadvisor 1.0/5

EeeE_Travel Couples - تقييم TripAdvisor المعتمد

If your preference is for vintage accommodations with compact quarters, then this is the 4-star destination for you. As a first-time visitor and diamond Accor member, I chose to stay at the Mercure HH Mitte since other Accor Hotels were fully booked. My anticipation was set for a typical 4-star experience with the standard upgrades. However, this hotel fell short of those expectations. The rooms had an outdated feel, akin to being in a train station, with small windows but none of the charm you'd associate with a boutique hotel. With a rate exceeding 200 Euros per night, it seemed overpriced. And don't even consider inquiring about a gym - the staff's response is merely a chuckle. My advice would be to steer clear of this hotel, but if it's unavoidable, opt for a room on a higher floor.

Excellent hotel and great customer care

ملاحظة Tripadvisor 5.0/5

MagisterRome تقييم TripAdvisor المعتمد

I spent a short weekend break at this property, where I had reserved also a room for a relative who was travelling with me in this occasion. Everything at the hotel exceeded my expectations: My room (538) was ample, well appointed (I especially appreciated the high-quality bedding and the availability of a bathrobe) and spotlessly clean. My "Platinum" status as Accor group frequent customer was acknowledged with a kind note by the hotel manager and a small gift in the room. But what made my stay perfect was the very positive attitude of the staff. I should especially commend front desk agent Neehal (hope I got the spelling right...). Due to the closure of the Hamburg airport, my return flight was cancelled, and she really went out of her way to help me find alternative arrangements to come back home safely and without delays. Her uncommon dedication and her genuine attention to the wellbeing of the guests really touched me and will stay in my memory for a long time. . But also the other hotel staff I dealt with were friendly and helpful (some useful advice was provided by Mariia). So full marks to this excellent hotel and its wonderful staff! Shall come back.

بالاشتراك مع TripAdvisor

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