Novotel Hannover 4 gwiazdki

Ocena klientów (Ocena ALL) 4.5/5 Liczba opinii: 2 495

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Opis

hotel certyfikowany ALLSAFE

O hotelu

  • Las miejski Eilenriede zaczyna się tuż za drzwiami

  • Z certyfikatem Green Key.

  • Sala Bahlsen z zabytkowym silnikiem parowym idealna jako miejsce na imprezę

  • Bezpośredni dostęp do garażu - opłata dla gości hotelowych 30 EUR/24 h

  • Lokalizacja w centrum: idealna baza do zwiedzania miasta

Nasze pokoje

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Lokalizacja hotelu

Novotel Hannover

Podbielskistrasse 21/23
30163 HANOWER
Niemcy

Pozycja GPS:52.390268, 9.753371

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Parking
  • Zwierzęta mile widziane
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

NOVO² RESTAURANT

The spacious restaurant offers dishes from around the world in air-conditioned surroundings. It can seat up to 150 guests and is open daily from 6.30 am to 9.30 pm. Come and sample our culinary delights and exquisite wines.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.5/5  Liczba opinii: 2 495

Ocena TripAdvisor  4.0/5  Liczba opinii: 871

stay at Novotel, Hannover

Ocena na stronie TripAdvisor 4.0/5

Travel63040789768 Opinia zatwierdzona w TripAdvisor

My stay at Novotel, Hannover from 16th Sept till 22nd Sept 2023 was excellent, The staff was courteous and welcoming. Special thanks to Ms. Vanessa Fiestelmann from Front Office Agent, who was very kind and helpful. Took great care of me during my stay at the hotel. I wish her all luck in her career and endeavours. Looking forward for my next trip to stay at Novotel, Hannover.

Dear Travel63040789768, Thank you so much for your brilliant feedback following from your stay with us at the Novotel Hannover. I am so pleased you enjoyed your visit, and I will pass on the special thank you to Ms. Fiestelmann. It is a great motivation for her and the rest of the team. I hope very much we will have the chance to welcome you back again soon! With kind regards, Johnna Schön, Guest Relation Managerin

Bad experience

Ocena na stronie TripAdvisor 1.0/5

Kathrine W Opinia zatwierdzona w TripAdvisor

We went for a 50 year bday...what a mistake..we had been 2 x and I especially chose this hotel on the way to Denmark because i knew it..arrived in hotel late...got a room on 1 st floor no airco and fridge not working. Called reception. Answer: our technical team hasn't reported anything.. airco working fine...my answer : but I am telling u it doesn't work...1 collegue came to say come to reception and chg room this colleague very friendly. second person saying ur room is fine....we go down and got the most unfriendly and rude receptionist I have ever met. I have worked in several hotels as a receptionist so I know really well what this work is all about..but this guy...I reserved this hotel making a detour on our route to Denmark but had I known I would never have done this I paid for a superior room..no airco no fridge..was transferred with rolling eyes and shaking head into room with huge lump of hair on floor dirty bathroom glass and had to go back to rude receptionist to get bed done for my child who had just had operation and wasn't feeling well..we have been staying in a lot of Novotel hotels..london paddington Hammersmith hannover brussels...but this leaves a very bad experience and I am so sad I chose this hotel for such a special occasion.

Dear 994kathrinew, Thank you for your review following your recent stay at the Novotel Hanover. I am very disappointed to read that your stay with us was less than satisfactory, especially when celebrating a special occasion. We recognize and appreciate our loyal customers and always try to ensure that the quality of their stay increases as we become familiarized with their preferences and needs. Unfortunately, on this occasion, this was not achieved and I am deeply apologetic for this. Especially the receptionist you meet at night. I can only apologies for his behavior. On behalf on the Novotel Hannover, thank you for choosing to celebrate with us and we really hope to welcome you back in the near future so that we are able to restore your faith in us. With kind regards, Johanna Schön, Guest Relation Managerin

Good but

Ocena na stronie TripAdvisor 4.0/5

Mike E Couples - Opinia zatwierdzona w TripAdvisor

Good, one of our favourite hotels but...great to be recognised and given a suite upgrade, but Aircon wasn't adequate in 801 meaning a very hot and uncomfortable stay. Were provided with a fan but obviously not the same. Parking isn't owned by the Hotel and 30 Euros per night was the highest we paid across 4 countries in our 14 days of travel.

Dear Mike E, Thank you very much for taking the time to share your thoughts on your recent experience with us. I am happy to read, that we are one of your favorite hotels. Great, that you liked the suite upgrade. Due to the very unusual long hot temperature at the moment, our Aicon is struggling. Don't wait too long to come see us again. With kind regards form Hanover, Johanna Schön, Guest Relation Managerin

Skabo

Ocena klientów 1.5/5

Anonimowo Pobyt służbowy - Opinie potwierdzone ALL

Nie działająca lodówka. Migające swiatalko z lodówki utrudnia spanie. Odbylo sie niezamowione sprzątanie pokoju pomimo wyraźnego przekazania informacji że sobie tego nie życzę. Bardzo mało mydła w dozowniku.

Dear Mr. C., thank you very much for taking the time to leave us a review following from your recent stay. I was naturally very sorry to hear some of your points of feedback, however, all guest comments are important to us, and we will be working hard to look into the aspects mentioned. The team and I hope to have the opportunity to restore your faith in our hotel in the future. With kind regards, Johanna Schön Guest Relation Managerin Novotel Hannover | Podbielskistrasse 21-23 | D-30163 Hannover Tel.:+4… | Fax.:+4… | h5… I novotel.com l accorhotels.com l

Generalnie OK

Ocena klientów 3.5/5

Nika Pobyt służbowy - Opinie potwierdzone ALL

Śniadania na miejscu - fantastyczne, przebogata oferta świeżych owoców, warzyw i serów oraz wypieków. Łóżka wygodne, pokój dobrze wyciszony. Wszystko sprawnie funkcjonuje. Obsługa w recepcji bardzo pomocna. Jedna tylko uwaga, informowałam pracownika, że nie będę mogła drugiego dnia zjeść śniadania, ponieważ muszę opuścić hotel o godzinie 4 rano, niestety pracownik nie dopytał, czy podróżuję samochodem, czy samolotem i przygotował mi śniadanie, którego część nie nadawała się do zabrania samolotem.

Dear Mrs. K., thank you very much for your detailed feedback regarding your stay at the Novotel Hannover. Thank you for the glowing recommendation of all the aspects of the hotel from the rooms, to the breakfast and of course the staff. I am sorry, that you had in the lunchbox something you could not take into the plain. We hope that we can welcome you back to the Novotel Hannover in the future. With kind regards, Johanna Schön Guest Relation Managerin Novotel Hannover | Podbielskistrasse 21-23 | D-30163 Hannover Tel.:+4… | Fax.:+4… | h5… I novotel.com l accorhotels.com l

Partner: TripAdvisor

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