新伊森堡美居酒店 4 星

客户意见评级 (ALL 评级) 4.4/5 433 评论

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新伊森堡美居酒店 - Image 1
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Frankfurter Str. 190, 63263 新伊森堡, 德国

描述

酒店其他优惠

  • 位于中心地段，交通便利，靠近 A5、A3、A661 高速公路。地处伊森堡中心，周围分布着大约 130 家商店

  • 停车场设有 200 个停车位

  • 7 间会议室，最多可容纳 150 人

  • "Flieger-Bar"酒吧酒馆

  • 143 间现代客房，配备舒适的床铺、电视和无线网络

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酒店位置

新伊森堡美居酒店

Frankfurter Str. 190
63263 新伊森堡
德国

GPS:50.047754, 8.695288

电话
传真 +49 6102 59942900

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 轮椅可通行
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店

Flieger-Bar

我们的 Flieger-Bar 在下午 5 点至晚上 10 点开放，氛围舒适惬意，您可以在这里享用小吃、咖啡或冰啤酒。这里可以缓解您日常生活的压力，您还可以与其他客人聊天。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.4/5  433 评论

TripAdvisor 评级  4.0/5  330 评论

Didn't feel welcome

Tripadvisor 评级 2.0/5

Ciina 经 TripAdvisor 认证的评论

Arrived lateish, just after 11pm directly from the airport. The hotel doors were looked and there was a sign to call a number. I called several times and ended up with a voice mail in German only. Ended up having to bang on the door to alert one of the guests in the bar who could let me in. Finally the night staff arrived and they had a lot of difficulties logging in, had no info that I booked with breakfast. The whole check in took well over 30 minutes. I have never felt so unwelcomed at a hotel. Rooms were ok but very warm. Comfy bed. Bathroom ok but with very think towels. Breakfast was ok but nothing special at all. I will never stay here again and I dont think this is a 4 star hotel, 3 is more like it

Dear passenger, thank you very much for your feedback. Unfortunately, you did not quite enjoy your stay at our hotel as planned. We apologize for this. We always strive to offer the best customer service and to give the guest an experience. Unfortunately, we did not succeed in this and we would be very happy if you would give us a chance to stay with us next time. We take your criticism very seriously and will discuss the open points with the hotel team to make the next stay positive for you, SORRY !! Captain and Crew.

Ideal for Business Short Stay

Tripadvisor 评级 5.0/5

S3513KOthomass 经 TripAdvisor 认证的评论

Just what you need for a short stop over in Neu-Isenburg. Central and in walking distance to shops and restaurants. Room was nice and compact, nothing more nothing less. Shower had good power and hot water, room cleaned each day. A small gym area for a quick workout and continental breakfast each morning. Coffee could be better. Staff very pleasant on check-in and in the bar area. Will return while on business trips from Ireland 🇮🇪

Hello to Ireland, dear passenger, thank you very much for your positive feedback. We really appreciate your great review and we are delighted that you had a great experience with us. We strive to provide the best customer service and we are pleased to hear that we succeeded. Thank you for staying with us and we look forward to welcoming you on board again soon. Thank you very much Captain Lars and Crew

Airport themed hotel with very good price/quality ratio

Tripadvisor 评级 4.0/5

389janaf 商务住宿 - 经 TripAdvisor 认证的评论

Was staying here only for 1 night driving back from a meeting, and I was nicely surprised as I was staying in another Mercure few days before and didn't like that one. The decoration in this hotel is excellent! Friendly and helpful staff at the reception, good asian restaurant just next door - it is great that we could order there and the hotel staff brought our plates to the hotels restaurant. The room was clean. Breakfast was a tiny bit disappointing - I didn't like the eggs (too hard,dry), otherwise enough choices.

Dear Jana, Many thanks for having been our guest. We very much appreciate your kind comments and good score, I will pass them on to my whole team! We hope to welcome you back on board within the near future again. Many thanks and best regards Marc Prokop General Manager

Very decent hotel, excellent price/quality ratio

Tripadvisor 评级 4.0/5

Matthijs2517 商务住宿 - 经 TripAdvisor 认证的评论

Stayed here for one night, hotel is clean, friendly staff and welcome. Very decent breakfast and parking is well organized too. Room was clean and good size, bathroom a little 70’s. Bar staff was friendly and a good choice of drinks at normal prices. Would stay again.

Dear Matthijs, Many thanks for staying with us and taking the time to drop us a short review on Tripadvisor. We appreciate your kind comments and good score, glad to read that you enjoyed your stay with us. We look forward to welcome you back on board very soon hopefully! Take care and best regards Marc Prokop General Manager

Okay for one night

Tripadvisor 评级 3.0/5

trilingualtravels 家庭住宿 - 经 TripAdvisor 认证的评论

Great for a short stay. We came for the Coldplay concert and the Hotel was great for a short night. Bed was comfy, however we had a double room booked and only one towel, one pillow and one quilt. We told reception before leaving for the concert (16:00) but when we returned at 23:00 nothing had been brought to the room and there was only one person at reception arranging everythung so we had to wait almost an hour for the Pillow and blanket. When we returned at night someone had ripped a light of the wall and there was glass everyhwere, we tol the night concierge but it was all still there in the morning when we left at 10am. Breakfast was very hectic and not enough tables for all the guests, the two women did everything they could but couldnt get everything cleared and restocked in time. I think the Hotel is clearly understaffed. We used our points for the stay but in fairness, you can get better for the nightly price you pay here. The area isnt the greatest either

Dear Sir, We thank you for your visit and comments on Tripadvisor. Referring to your critical points mentioned we apologize for the inconvenience caused. I am sorry that we did not meet your expectations during this busy weekend. Indeed we had some challenges with the quantity of staff, hoping to have this solved in the meantime. Anyway we thank you for your understanding and would be delighted to welcome you back on board within the future again. Take care and best regards Marc Prokop General Manager

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 194 评论 9.2/10 位置
  • 372 评论 7/10 房间
  • 341 评论 9/10 服务
  • 9 评论 7.3/10 上网
  • 180 评论 6.7/10 早餐
  • 160 评论 7.5/10 清洁度
  • 152 评论 6.3/10 舒适度
  • 103 评论 4.6/10 性价比

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