宜必思尚品法兰克福城市酒店 3 星

客户意见评级 (ALL 评级) 4.0/5 300 评论

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Moselstrasse 12, 60329 法兰克福美因河畔, 德国

描述

酒店其他优惠

  • 免费无线网络

  • 步行 2 分钟即可抵达不莱梅中央车站

  • 无烟酒店

  • 每间客房免费提供一瓶矿泉水。

  • 客房内提供免费的茶和咖啡。

我们的客房

酒店位置

宜必思尚品法兰克福城市酒店

Moselstrasse 12
60329 法兰克福美因河畔
德国

GPS:50.107052, 8.667869

电话
传真 +49 69 235987

抵达和交通

酒店服务

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  • 无限网络
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店

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我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.0/5  300 评论

TripAdvisor 评级  3.5/5  956 评论

This is a hotel near a mainline railway station be realistic as to your expectations.

Tripadvisor 评级 4.0/5

Mark B Couples - 经 TripAdvisor 认证的评论

We were staying in Frankfurt for a few days and wanted a hotel close to the railway station and the Sachsenhausen area at a reasonable price, this hotel fitted all the above. Let's deal with the location. It is near the main station,which is good. However, there is open drug taking going on in nearby streets as well as it being close to the Red light area. Staff at check-in were very open about this and gave us good advice to circumnavigate the areas. That out of the way staff were excellent, communal areas smart and well cared for. Our room was on the fifth floor and overlooked another building, this was no problem for us and is part of booking a central city hotel. The room was very clean and bedding exceptional. The shower was a little small but not so as to inconvenience us. Breakfast was a good price and the buffet was well laid out, staff coming regularly to restock items and clear tables.

Not worth the money.

Tripadvisor 评级 3.0/5

328rubenv Couples - 经 TripAdvisor 认证的评论

The people behind this hotel should be ashamed of calling this a Styles. All red Ibis I've seen are better. TV is as old as my grandma & only German channels, shower is only for kids, while room and badroom is super big. There is fungus & lot of stuff lose. The WiFi is bad.

Terrible / open air drug market nearby / poor hotel

Tripadvisor 评级 1.0/5

Matt C 经 TripAdvisor 认证的评论

Firstly the hotel is located 100 metres from an open air drug market, I walked past people openly injecting and smoking crack in the street, this happens all hours of the day and night apparently. There are young prostitutes with older pinps, pickpockets and all manner of mentally unwell people just up the street from the hotel. Secondly the hotel itself was substandard, the air con was too loud to put on, the wifi was unreliable often logging me out, the bed wasn’t comfy and a light flickered so was unusable. I am here for business and asked to be moved after my first night. I was rudely told as I checked out that ‘I won’t get a refund’ and nothing else, no apology. I asked to make a complaint and the receptionist then changed her tune apologising ect. Unless you can’t afford anywhere else I would not recommend staying here.

Dear Sir, Thank you for taking the time to tell us about your experience at the {hotel}. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At {brand}, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We don't have any influence outside of the Hotel. We live in a democratic country and you can see differnet type of people in City. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, M. Karimi

Near Train station

Tripadvisor 评级 4.0/5

AdelaideJulie Couples - 经 TripAdvisor 认证的评论

We stayed one night because it is within walking distance of the train station. Professional check-in & given a quiet room on the 5th floor. A good size room, comfortable bed with a roller shutter on the window. We slept soundly. Good size bathroom although a small shower. Delicious breakfast included in the price. Just a shame about the surrounding area, down by the river is nice.

Dear Julie, We very much appreciate your comments regarding your stay at the {hotel}. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, M.Karimi

above satisfactory experience

Tripadvisor 评级 4.0/5

mberker42022 经 TripAdvisor 认证的评论

nice location close to almost everywhere in central frankfurt metro(ubahn)not super close but there is a tram stop near by the breakfast was ok for a semi expensive mid range hotel but since it was early winter the bedroom could have been a touch warmer

Dear mberker42022 We very much appreciate your comments regarding your stay at the {hotel}. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, M. Karimi

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其他网络用户评价我们的酒店

  • 356 评论 8.3/10 位置
  • 435 评论 4.8/10 房间
  • 288 评论 8.6/10 服务
  • 14 评论 4.4/10 上网
  • 299 评论 9.4/10 早餐
  • 183 评论 4.4/10 清洁度

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