客户意见评级 4.2/5 752 评论
方便前往 A661 高速公路的 Taunusring 出口
酒店参加 Planet 21 计划，积极推动酒店业可持续发展。
从 14h00 办理登记入住手续
从 12h00 办理退房手续
来自 100% 认证入住过我们酒店客人的评论发现更多
Basic but clean
wim v 26/02/2020 经 TripAdvisor 认证的评论
The room was clean, but basic. Auto check-in was easy, even as it was our first time Breakfast was also basic, but well worth the €7,5. Staff was friendly. Would recommend for one night. Nothing much going on in the area though
Poor Late Night Customer Service
AndresBLCCS Couples - 19/12/2019 经 TripAdvisor 认证的评论
Arrived at 00:00 hrs to the hotel and the check in machine got stuck after I introduced my credit card. I called the remote customer service thru an intercom and a lady told me someone would come in five minutes. Half an hour passed, machine still stuck and I called again, and the same person told me that she could not do anything else and that I better go to another hotel. I told her that that was not an appropriate answer and her reaction was to say good bye and hanged up the call. After one hour I retried, she told me she would call the manager again and hanged up immediately. The manager finally showed up and after 1hr 15min I got checked in manually. The "manager" was totally slept, I can understand, but the response from the customer service representative was totally rude and unacceptable. The "manager" explained to me the situation, also weird, but I could understand, and even gave me a free coffee in the morning. Net, people without real customer service spirit should be doing something different to avoid killing your business. I will not go to this property again and I will avoid your budget system trying some other franchise.
Nope, not for me.
sdresch Business - 16/10/2019 经 TripAdvisor 认证的评论
Had a rough night, 2 people got into a fight and were slamming doors at 1.30am. Fell asleep, again, at 3 am someone knocked on my door. Lady at the reception desk didn’t care. Also: restricted parking in the back, no code was given, so had to park my truck on the street. Never was a great hotel, but it has gotten worse, so bad actually, that I am sending my first ever review of a hotel after 20 years of traveling the world...
Consistently & predictably great
tobyholland Family - 26/08/2019 经 TripAdvisor 认证的评论
We always use Ibis on our roadtrips - and this branch is one of our favourites, as it always ticks every box - one of many reasone we use Ibis, and why we keep returning to this branch itself - highly recommended.
Short stay on Offenbach
rogerbK3528ZH Business - 28/07/2019 经 TripAdvisor 认证的评论
An excellent option for an overnight stay. Accomodation comfortable and the air conditioning when the outside temperature was 42 Celsius was vital. Good breakfast but the gluten free options were sparse.
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