Mercure Hotel Frankfurt Eschborn Helfmann Park 4 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.0/5 471 görüş

En iyi fiyat
garantisi
Mercure Hotel Frankfurt Eschborn Helfmann Park - Image 1
Mercure Hotel Frankfurt Eschborn Helfmann Park - Image 2
Mercure Hotel Frankfurt Eschborn Helfmann Park - Image 3
Mercure Hotel Frankfurt Eschborn Helfmann Park - Image 4
Helfmann-Park 1, 65760 ESCHBORN, Almanya

Açıklama

Otel ekstraları

  • 7 event rooms for up to 200 guests with daylight & skyline views (6th floor)

  • Restaurant RELAX - Food, Drinks & You: Leisurely dining out and working

  • Quiet location with ideal transport links to Frankfurt, the airport and highways

  • 179 modern rooms with air-conditioning and free WIFI

Konaklama olanaklarımız

Otelin konumu

Mercure Hotel Frankfurt Eschborn Helfmann Park

Helfmann-Park 1
65760 ESCHBORN
Almanya

GPS:50.139643, 8.584861

Telefon
Faks +49 6196 9697100

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Araba parkı
  • Evcil hayvan kabul ediliyor
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • %100 Sigara İçilmeyen Otel
  • Oda servisi
Otele yakın
  • Araba parkı

BALTHASAR

In our "Balthasar" restaurant, you can enjoy both Hessian and international specialties. Indulge in our creations and enjoy them on our summer terrace in the courtyard when the weather is nice.

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.0/5  471 görüş

TripAdvisor Derecesi  3.4/5  202 görüş

Below par hotel

Tripadvisor puanı 3.0/5

K4528HDgails Friends getaway - TripAdvisor onaylı yorum

Rooms were tired and quite worn but did have a coffee machine. Very limited staff on duty. The desk clerk also served meals in the restaurant and worked behind the bar. Meals were not of a good quality. Buffet breakfast was ok though. The hotel feels out of the way but there is a train station about a 10 minute walk away. If you’re on a limited budget this hotel would suffice but I’d prefer to pay a bit more for something nicer.

Dear guest, Thank you for taking the time to tell us about your experience at the Mercure Hotel Frankfurt Eschborn Helfmann Park. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sandra & Team

Good value for you money!

Tripadvisor puanı 4.0/5

Thorte09 TripAdvisor onaylı yorum

This hotel is in a great location. Not far from the highway to Frankfurt and close to a business park with DM, Aldi, Lidl and other shops. You can go for jogging around the hotel or for a nice Thai dinner in a walking distance. The staff is nice and attentive in the hotel. The breakfast is okay but not too rich. The rooms are small but well equipped. The bathroom is nice as well. Free Wifi at a good speed is available and several programs on TV. The bar/restaurant looks also nice. The offer a wide range of dishes. It is not a 5 star hotel, but for this low price it is worth to stay here. What I missed was a fridge or minibar and a fitness room or swimming pool in the hotel. Parking spaces are available in a garage direkt next to the hotel and in front of the hotel.

Lieber Gast, Vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen und Bis Bald Sandra & Team

Basic

Tripadvisor puanı 3.0/5

Resort37208283863 İş - TripAdvisor onaylı yorum

“Basic” is the correct word to describe this hotel. Although the rooms are clean, as they should be, they should get an upgrade and be renovated, especially the bathroom which is small and outdated. Personnel was friendly. The restaurant in the hotel is overpriced and the waiting time is a bit too much.

Dear guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely and best regards Sandra & Team

Disappointing stay – the condition of the rooms leaves a lot to be desired

Tripadvisor puanı 1.0/5

TubaLibre TripAdvisor onaylı yorum

One positive aspect is the hotel's location and the comparatively affordable price for a stay, which is certainly a plus for Eschborn. Additionally, there are free parking spaces available over the weekend, which is convenient since the parking garage would otherwise cost a staggering 19 EUR per day. Another advantage is the good shopping options nearby, so you're not dependent on the hotel breakfast. Unfortunately, these positive aspects barely save the day. The rooms are in a deplorable condition—almost disgusting. It seems like they haven’t been renovated for over 10 years. Offering rooms in such a state to guests is simply unacceptable and a strong reason to avoid this hotel in the future. Sticky furniture surfaces, outdated and obsolete TV sets, chipped walls, damaged furniture, and a shower that desperately needs descaling—all of this makes you feel uncomfortable. It feels like the hotel has been abandoned, with the owners just trying to squeeze out the last bit of revenue. The air conditioning, which produced more noise than cooling, added to the negative experience. The only remedy was to open the windows, which wasn't ideal either. And this wasn't just a one-off issue: after rejecting the first room on the 3rd floor due to its condition, the replacement room on the 5th floor was no better. In the end, we left a day early because we simply didn’t feel comfortable.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Sandra & Team

Decent stay

Tripadvisor puanı 3.0/5

Healsby Couples - TripAdvisor onaylı yorum

Staff incredibly helpful during issues we experienced with air conditioning not working. Parking free. Petrol station and supermarkets on site. 10 minutes from Frankfurt airport if transiting. Room amenities good, would stay again if in the area.

Dear guest, We very much appreciate your comments regarding your stay at the Mercure Hotel Frankfurt Eschborn Helfmann Park. It is always a pleasure to receive positive feedback. We will share your comments with our team and are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely Sandra & Team

ile iş birliği içinde TripAdvisor

Diğer web kullanıcıları otelimizi değerlendirmektedir

  • 133 görüş 8.5/10 Konum
  • 323 görüş 5.8/10 Oda
  • 254 görüş 8.2/10 Hizmet
  • 11 görüş 3.8/10 Wifi
  • 147 görüş 8.3/10 Kahvaltı
  • 137 görüş 6.6/10 Hijyen
  • 129 görüş 6.2/10 Konfor
  • 68 görüş 4.9/10 Otel Ambiyansı

Hizmet sağlayıcı Trustyou

Yakınlardaki diğer tesislerimiz

Frankfurt şehrindeki tüm otellerimiz

Başlangıç fiyatı, ilgili yaklaşık fiyatlı oda kategorisinde 1 kişi için 1 gece, ek hizmetler hariç, kahvaltı hariç. Sonraki 20 gün içindeki bir gecelik konaklama için https://all.accor.com/ sitesinde söz konusu konaklama için o gün belirtilen, tüm vergiler dahil (Bazı vergilerin, yürürlükteki yerel mevzuata bağlı olarak otele varıldığında ödenmesi gerekebilir (örneğin konaklama vergisi).) en düşük genel fiyata karşılık gelir. Döneme ve doluluk durumuna göre değişiklik gösterebilir. Fiyat sadece rezervasyon anında garanti edilmektedir. Tüm rezervasyonlar (yurtdışı) otelin bulunduğu ülkenin para biriminde ödenmelidir. Yalnızca rezervasyon sırasında onaylanan ve otelin bulunduğu ülkenin para birimindeki tutar garanti edilir. Kendi para biriminizdeki tahmini bir karşılık size gösterilebilir, ancak bu sözleşme vasfı taşımaz. Ödeme anında bankanız sizden bankacılık ücretleri veya döviz dönüştürme masraflarını tahsil edebilir.