Novotel Frankfurt City 4 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.5/5 1.373 görüş

Novotel Frankfurt City - Image 1
Novotel Frankfurt City - Image 2
Novotel Frankfurt City - Image 3
Novotel Frankfurt City - Image 4

Açıklama

Otel ekstraları

  • Frankfurt Ticaret ve Fuar merkezi ve ana tren istasyonu için ideal konum

  • Novotel Live'N'Dream yatak ve WiFi bulunan geniş odalar

  • NOVO² dinlenme salonu, bar ve restoran - Oturma odası atmosferinde sohbet edin ve rahatlayın

  • Aile dostu: Çocuk Köşesi, aile odaları ve çok daha fazlası.

  • 250 kişi kapasiteli toplantı tesisleri

Konaklama olanaklarımız

Bu otelde rezervasyon yaptırın

Otelin konumu

Novotel Frankfurt City

Lise-Meitner-Strasse 2
60486 FRANKFURT AM MAIN
Almanya

GPS:50.115482, 8.642122

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Araba parkı
  • Evcil hayvan kabul ediliyor
  • Restoran
  • Fitness merkezi
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • %100 Sigara İçilmeyen Otel
  • Oda servisi

NOVO2 RESTAURANT

Klimalı restoranımızda dünyanın dört bir yanından yerel lezzetler sunuyoruz. Hava güzel olduğunda kaliteli yemeklerin ve ferahlatıcı içeceklerin keyfini çıkarmak için popüler terasımızı ziyaret edebilirsiniz.

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.5/5  1.373 görüş

TripAdvisor Derecesi  3.7/5  1.194 görüş

Gayet yeterli

Avis müşterileri puanı 4.5/5

Anonim Aileler - ALL için doğrulanmış yorumlar

Thank you very much, Mustafa, for your great feedback! We’re happy to hear that you appreciated the clean and stylish atmosphere of our hotel and that you found your stay to be both comfortable and sufficient. It’s always a pleasure to welcome guests who value simplicity and elegance – we hope to see you again on your next trip to Frankfurt! 😊 Warm regards Anja Kögl Front Office Manager

A Disappointing Experience

Tripadvisor puanı 2.0/5

Walther P TripAdvisor onaylı yorum

Dear Vanamstel, Thank you for taking the time to share your detailed feedback. I am genuinely sorry to read that your stay did not meet your expectations, and I would like to offer you my sincere apologies for the inconvenience you experienced. Your comments regarding the overwhelming number of tour groups during your arrival and at breakfast are absolutely valid. On the morning in question, we experienced an unusually high volume of departures from multiple groups, all with the same schedule. This led to a level of crowding we ourselves had not encountered before. We have already begun reviewing measures to better handle such situations in the future—for example, by opening breakfast earlier on high-volume days to ease the pressure and improve the overall guest experience. I also regret that you were unable to enjoy dinner or order room service on your first evening. While we do our best to accommodate every guest, capacity limits can unfortunately be reached during peak times. We're actively working on improving communication and guest flow, especially in situations involving large group check-ins. As for your remarks on the rooms and gym: we understand that the overall comfort and quality of facilities are essential. At our property, various areas are regularly renovated or renewed, and we hope to further improve our rooms in the future as well. Our fitness area is designed for basic workouts, though we understand it may not meet the expectations of guests seeking a more extensive gym setup. Regarding the bathroom, please allow me to clarify that it is heated through our central ventilation system, which is regulated by the temperature settings in the main room. This setup eliminates the need for a separate heating unit in the bathroom. Once again, I’m truly sorry that your stay with us did not reflect the standards you rightfully expect from a Novotel. We appreciate your honest feedback—it helps us continue to improve—and we hope to have the chance to restore your trust in the future. Warm regards Lars Paschold Guest Experience Assistant

İyi konum merkezi durumda

Avis müşterileri puanı 4.0/5

Celalettin Aileler - ALL için doğrulanmış yorumlar

Hi Celalettin, Thank you for your kind feedback! 😊 We’re delighted to hear that you appreciated the central location, cleanliness, and the friendly attitude of our team. Your positive comments motivate us to continue providing excellent service to all our guests. We look forward to welcoming you back to Novotel Frankfurt City in the future for another pleasant stay. 🌟 Best regards, Lars Paschold Guest Experience Assistant

Free Parking......No chance!

Tripadvisor puanı 3.0/5

healeddoughnut TripAdvisor onaylı yorum

Hi healeddoughnut, Thank you for your feedback and for being a loyal guest at our hotel. We greatly value your opinion and appreciate you sharing your experience. I’d like to clarify a few points regarding the parking. In addition to our underground car park, we also offer complimentary outdoor parking spaces on the hotel property. The €20 fee for the underground parking is a special rate for our house guests and applies per night, regardless of the arrival and departure time. This pricing structure allows us to maintain and operate the garage while keeping costs fair and transparent. We operate on a user-pays principle to avoid including parking fees in the room rate, which would also charge guests who arrive via other means of transport, such as public transportation or bicycles. Furthermore, we regularly analyze market rates around the hotel and are proud to offer parking prices that are lower than the average for both hourly and overnight rates in the area. We understand your concerns and hope this information provides some clarity. If you have any further suggestions or feedback, please don’t hesitate to share. We hope to welcome you back soon and ensure a great overall experience. Kind regards, Lars Paschold Guest Experience Assistant

Comfortable

Tripadvisor puanı 5.0/5

Hayley G Aileler - TripAdvisor onaylı yorum

ile iş birliği içinde TripAdvisor

Diğer web kullanıcıları otelimizi değerlendirmektedir

  • 559 görüş 8.7/10 Konum
  • 814 görüş 7.3/10 Oda
  • 744 görüş 9/10 Hizmet
  • 14 görüş 8.5/10 Wifi
  • 436 görüş 8.3/10 Kahvaltı
  • 380 görüş 7.7/10 Hijyen

Hizmet sağlayıcı Trustyou

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