Novotel Erlangen

ملاحظة أراء العملاء (رأي ALL) 4.5/5 1,883 أراء

Novotel Erlangen - Image 1
Novotel Erlangen - Image 2
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Novotel Erlangen - Image 4
Hofmannstrasse 34, 91052 ERLANGEN, Germany

الوصف

خدمات الفندق الإضافية

  • Air-conditioned rooms

  • Free WIFI available in all rooms

  • Family rooms, children's play area and special family offers

  • Beautiful garden with sun terrace

  • Modern fitness center

الإقامات المتوفرة لدينا

موقع الفندق

Novotel Erlangen

Hofmannstrasse 34
91052 ERLANGEN
Germany

نظام تحديد المواقع العالمي (GPS):49.592866, 11.013377

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • موقف
  • نرحب بالحيوانات
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف

NOVO2

Simple and straightforward, loose and relaxed: this is Novo2. An innovative combination of bar lounge and eatery, enriched by a modern food concept. An inspiring, lively and stimulating place which combines work, socializing and eating.

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.5/5  1,883 أراء

تقييم TripAdvisor  4.0/5  654 أراء

Average hotel, good if traveling with a pet

ملاحظة Tripadvisor 3.0/5

24brentv Couples - تقييم TripAdvisor المعتمد

Booked this hotel with points when traveling back home from vacation. Positives: - Very good soundproofing of the room - Clean parking garage which seems secure (18€/night) - Executive room has quite a large terrace which is ideal if traveling with a dog - Friendly staff Negatives: - Bed extremely saggy - Breakfast is ok but 24€/person/night which is way to much - Rooms feel very old Would stay again if the price was low or when booking with points again.

Dear 24brentv, Thank you for your positive remarks on teh staff, and also for your critique and suggestions on improvement. Please accept my apologies for the inconveniences you had to deal with. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Mesut Kesici, General Manager / Direktor

A terrific hotel and staff!

ملاحظة Tripadvisor 5.0/5

Glenn B تقييم TripAdvisor المعتمد

My wife and I spent four nights at this hotel. We found the experience to be excellent. The staff consistently presented with a warm and supportive disposition. The place was clean and located well compared to the downtown area. Breakfast were of a very high quality (and quantity). From the hotel, we easily walked to the Marketplatz, the museums, restaurants, and malls. Getting to and from Erlangen was easy via an excellent train service. We recommend this hotel and its staff without reservation.

Dear GlennB862, Thank you so much for taking the time to review your stay with us. We highly appreciate and value your feedback and consider it a highlight in our daily routine as hosts. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us and that you really enjoyed our breakfast. My team and I are looking forward to welcoming you back as a guest hopefully soon. Best regards, Mesut Kesici, General Manager

Disappointing reaction from staff after finding cockroaches in my room

ملاحظة Tripadvisor 1.0/5

D2852YKjorged المسافرون بغاية العمل - تقييم TripAdvisor المعتمد

Staff response after finding cockroaches in my room was beyond acceptable and disappointing. No action was taken by staff, leaving the roaches in the room and offering a worst room than the one I already had. When mentioned that the room that was being offered was worst the reaction of staff was “This is what we have take it or leave it, claiming there were no more rooms on that same floor (not considering other options even after incident)

Dear D2852YKjorged, Thank you for your feedback & for your critique and suggestions on improvement. We sincerely regret that your experience with the house-keeping and our service did not meet your expectations. Please rest assured that we are taking the appropriate measures to address the problems and prevent future occurrence. But FYI: It wasn't cockroaches, but insects that came in through the open window. Unfortunately, this can never be completely prevented. We hope that you will give us the opportunity to better serve you in the future and your next visit will be more pleasant as the previous one. Best regards, Mesut Kesici, General Manager / Direktor

Great place to stay

ملاحظة Tripadvisor 5.0/5

Vik3001 المسافرون بغاية العمل - تقييم TripAdvisor المعتمد

Like always, good hotel with great staff. Very nice location, you can walk to the center and nearby restaurants. Very nice breakfast and a special attention to the environment and sustainability with engaging the gest with rewarding initiatives.

Perfect place for staying.

ملاحظة Tripadvisor 5.0/5

sandratsyplakova Solo travel - تقييم TripAdvisor المعتمد

Good place for a stay with cosy and clean room, tasty breakfast and friendly staff. Till center 7 min. walking It was great to spend time in hotel Novotel Erlangen. Thank for perfect time spending to hotel staff.

بالاشتراك مع TripAdvisor

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  • 11 أراء 3.1/10 مرافق رياضية / صحية

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