Congress Hotel Mercure Nuernberg an der Messe 4 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.2/5 947 أراء

Congress Hotel Mercure Nuernberg an der Messe - Image 1
Congress Hotel Mercure Nuernberg an der Messe - Image 2
Congress Hotel Mercure Nuernberg an der Messe - Image 3
Congress Hotel Mercure Nuernberg an der Messe - Image 4
Münchener Str. 283, 90471 NUREMBERG, Germany

الوصف

خدمات الفندق الإضافية

  • Surrounded by greenery and located right next to the park - includes a jogging track

  • The Nuremberg exhibition center and the stadium/arena are within walking distance

  • Stylish restaurant and bar with a large terrace area

  • Reach the heart of the city in just 15 minutes with the U-Bahn

الإقامات المتوفرة لدينا

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موقع الفندق

Congress Hotel Mercure Nuernberg an der Messe

Münchener Str. 283
90471 NUREMBERG
Germany

نظام تحديد المواقع العالمي (GPS):49.424007, 11.106656

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • موقف
  • نرحب بالحيوانات
  • مطعم
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين

TANGRAM

International cuisine in the elegantly modern Tangram restaurant. Enjoy the views from the terrace surrounded by greenery. Please note that opening hours may vary due to the current situation.

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.2/5  947 أراء

تقييم TripAdvisor  4.0/5  418 أراء

Good stay

ملاحظة Tripadvisor 4.0/5

U2985WMstefanon المسافرون بغاية العمل - تقييم TripAdvisor المعتمد

Good hotel, nice room and bathroom, cleaned, just outside the city; located a 10' walk from the underground that leads you easily to the city center. Lack of lights outside the entrance stairs. Private parking slot

Dear U2985WMstefanon, thank you for the good review. We are happy that you enjoyed your stay and hope to welcome you again soon. Sincerely, Anja Bach Assistant General Manager

Worst service EVER

ملاحظة Tripadvisor 1.0/5

808nerminek العائلات - تقييم TripAdvisor المعتمد

Worst service and customer service EVER Not recomended at all....will never ever stay with mercure hotels chain again because of this terrible mercure hotel!!!!!! Really disappointed Not a 4 stars hotel at all

far from center

ملاحظة Tripadvisor 3.0/5

karen and don g Couples - تقييم TripAdvisor المعتمد

The hotel was good and located in a beautiful park on a lake. However, the location is far from everything except the rally grounds. Unless you have a car or are planning or use taxis this location is very inconvenient. Our room was clean and quiet.

Dear goneAlberta, thank you for the review. We are glad you enjoyed your stay and hope to welcome you again. Best regards. Anja Bach Assistant General Manager

Great two night stay!

ملاحظة Tripadvisor 5.0/5

553elissas العائلات - تقييم TripAdvisor المعتمد

We enjoyed our stay. Three of us had a large room with three twin beds. And the wonderful vroom vroom alarm clock. No problem! That's why everyone stays there! We had a good dinner there, and good breakfast. And Lucia, the Italian chicken place across the road was great too! Only small complaint is the bathroom has no door for privacy.

Unfortunately a big disappointment, no 4 stars at all.

ملاحظة Tripadvisor 2.0/5

Hanca44 Couples - تقييم TripAdvisor المعتمد

I start with the positive things. The staff at check-in and breakfast was really nice and helpful. Also the breakfast itself was tasty and fresh, with a variety of pastry, vegetables, fruits, cheese etc. Coffee very good. But. Too cold everywhere. In the breakfast room and mostly in the hotel room. When we arrived, we turned the heating on, but later in the evening, when we came back from the rain outside, the room was still cold and at ca. 10pm, the heating stopped working. So during the whole night we had to wear warm clothes for not to get cold. Also when you step to the floor in the bathroom, you need to have slippers. The other thing - sorry, but really disgusting (see the pic below) - is the bed heading. It's made of the artificial leather and it'scraped, greasy, sticky and smelly. At arrival covered with pillow. After all this, we decided to leave one day earlier as planned before. And at check-out, we were just told that they know about the issue and they are about to repair it. No sorry, no refund, no compensation. Neither the parking fee at least (10 eur/24 hours, 6eur for Accor members). As I am former Accor employee and member as well, I'm pretty sure I'll choose another hotel to stay in Nürnberg next time.

Dear Hana F44, thank you for taking the time rating your stay at Congress Hotel Mercure Nuremberg. I am sorry that your experience did not meet your expectations. We are happy that you enjoyed our breakfast and we will pass on your feedback to our team. At Mercure we strive to provide a superior service experience for every customer, so it is a pity we found out about your problems afterwards. We would have gladly taken care of it on site and would have offered you a different room. The issue regarding the heating in your room was reported to our maintenance manager and we are taking the appropriate measures to address the problem and prevent future occurrence. Unfortunately we cannot understand your comment regarding a refund, since no refunds can be made on complementary voucher, as there is no monetary value here. Thank you again for your comments. Sincerely, Anja Bach Assistant General Manager

بالاشتراك مع TripAdvisor

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