Novotel Queenstown Lakeside 4 stars

Customer review rating (ALL Rating) 4.3/5 3,808 reviews

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Description

Hotel extras

  • Steps away from bars restaurants & shopping

  • WiFi, work space, LCD TV with pay-movies

  • Contemporary dining, fresh local produce

  • Bright, flexible space for effective events

Our accommodation(s)

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Hotel location

Novotel Queenstown Lakeside

Cnr Earl St and Marine Parade
9300 QUEENSTOWN
New Zealand

GPS:-45.033729, 168.661759

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

ELEMENTS

For breakfast or dinner, Elements Restaurant offers fresh seasonal cuisine and a contemporary dining experience. Dining on either the mezzanine level or Al fresco dining in the Rose Garden from 6pm daily.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  3,808 reviews

TripAdvisor Rating  4.0/5  3,981 reviews

Certificate of excellence 2023

Well located.

Customer review rating 2.0/5

Kirston L. Families - Confirmed reviews ALL

Came back from a day out and found someone’s else pyjamas tucked on the outside of the bed. Reported to reception and got housekeeping to remove them. No real understanding from reception about the situation. Went to get a glass from the mini bar area and just before taking a sip realised it had a chip in it. Went to see concierge about transport to the airport , which I was informed that there is a flat fee of $43 and to see them when ready. Got to the airport and it was $79.60 . I informed the taxi driver what was said and he informed that this was not the case. This was nearly double what we were told and was a bad end to our stay

Great Location, Badly needs a reno

Customer review rating 2.0/5

Rob Couples - Confirmed reviews ALL

Great location, but you seriously need to do a reno, the rooms are dated especially the bathrooms

Customer review rating 4.5/5

David W. Couples - Confirmed reviews ALL

We use Novotel Queenstown regularly - Nice to have consistency of high standard

Great location, friendly staff

Customer review rating 4.0/5

Anonymous Solo - Confirmed reviews ALL

I spent 4 nights and enjoyed my stay. Rooms were clean although dated, staff were lovely, buffet breakfast was very good. The location was fantastic, central to everything.

Great location!

Customer review rating 3.5/5

Amanda Couples - Confirmed reviews ALL

The hotel is in the best location yet quiet! The rooms are small but comfortable, the downside was the shower is in the bath.

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Other web-users rate our hotel

  • 2,169 reviews 9.4/10 Location
  • 2,124 reviews 6.1/10 Room
  • 2,123 reviews 8.8/10 Service
  • 22 reviews 4.2/10 WiFi
  • 790 reviews 5.5/10 Comfort
  • 652 reviews 6.3/10 Cleanliness
  • 605 reviews 4.5/10 Amenities
  • 590 reviews 7.8/10 Breakfast

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