Novotel Queenstown Lakeside 4 stars

Customer review rating (ALL Rating) 4.3/5 4,204 reviews

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Novotel Queenstown Lakeside - Image 1
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Cnr Earl St and Marine Parade, 9300 QUEENSTOWN, New Zealand

Description

Hotel extras

  • Steps away from bars restaurants & shopping

  • WiFi, work space, LCD TV with pay-movies

  • Contemporary dining, fresh local produce

  • Bright, flexible space for effective events

Our accommodation(s)

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Hotel location

Novotel Queenstown Lakeside

Cnr Earl St and Marine Parade
9300 QUEENSTOWN
New Zealand

GPS:-45.033729, 168.661759

Telephone
Fax +64 3 442 7469

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

ELEMENTS

For breakfast or dinner, Elements Restaurant offers fresh seasonal cuisine and a contemporary dining experience. Dining on either the mezzanine level or Al fresco dining in the Rose Garden from 6pm daily.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  4,204 reviews

TripAdvisor Rating  4.0/5  3,969 reviews

Certificate of excellence 2023

Great location and a large room

Customer review rating 4.5/5

Richard Couples - Confirmed reviews ALL

The location for a 3-night stay was superb. Parking was tight, but we minimized the $6/hour charge in that area by planning day-trips to other areas during the daytime. Great shopping and dining and sight-seeing choices nearby. Very accommodating and friendly staff. We do wish the pillows here and at all the other NZ hotels we stayed at were more firm.

Dear Richard & Karen, Thank you for your valuable feedback regarding your recent stay with us. We're delighted to hear that you enjoyed our superb location and found our staff to be accommodating and friendly. It's great to know that you were able to explore the surrounding area and make the most of the nearby attractions. We appreciate your comments about the pillows, and we apologize for any inconvenience this may have caused. Your feedback is important to us, and we will certainly take it into consideration as we strive to improve our guest experience. Thank you once again for choosing to stay with us. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future. If there's anything else we can assist you with, please don't hesitate to let us know. Warm Regards, Carly Gilmore Guest Relations Manager

Well located

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Services was very good. Great location. Hotel a little tired

Disappointed

Customer review rating 1.5/5

Paula Solo - Confirmed reviews ALL

Was given a rundown room. Curtains creased and coming off rail, rusty bath and difficult to shower in (and I am not a large person). Door to outside was broken. I also got a hot chocolate...in the smallest take away cup I have seen. It was only about 125ml...not even a cup. Such a rip off!. The room was not worth what I paid. Trainee staff member was efficient....her trainer was odd standing right over her. Hotel is in a great location though.

Great room, albeit only for the night.

Customer review rating 5.0/5

Robert E. Solo - Confirmed reviews ALL

I walked in to two very pleasant receptionists. All staff I dealt with were polite

Good Stay

Customer review rating 4.5/5

Trevor Solo - Confirmed reviews ALL

Good stay pity about the lift.

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Other web-users rate our hotel

  • 2,264 reviews 9.4/10 Location
  • 2,287 reviews 5.9/10 Room
  • 2,273 reviews 8.7/10 Service
  • 26 reviews 6/10 WiFi
  • 851 reviews 5.4/10 Comfort
  • 710 reviews 6/10 Cleanliness
  • 616 reviews 7.6/10 Breakfast
  • 613 reviews 4.5/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.