Novotel Queenstown Lakeside 4 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.3/5 3,630 أراء

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Novotel Queenstown Lakeside - Image 1
Novotel Queenstown Lakeside - Image 2
Novotel Queenstown Lakeside - Image 3
Novotel Queenstown Lakeside - Image 4
Cnr Earl St and Marine Parade, 9300 QUEENSTOWN, New Zealand

الوصف

خدمات الفندق الإضافية

  • Steps away from bars restaurants & shopping

  • WiFi, work space, LCD TV with pay-movies

  • Contemporary dining, fresh local produce

  • Bright, flexible space for effective events

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موقع الفندق

Novotel Queenstown Lakeside

Cnr Earl St and Marine Parade
9300 QUEENSTOWN
New Zealand

نظام تحديد المواقع العالمي (GPS):-45.033729, 168.661759

الهاتف
فاكس +64 3 442 7469

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • موقف
  • الحيوانات الأليفة غير مسموح بها
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • مركز اللياقة
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف

ELEMENTS

For breakfast or dinner, Elements Restaurant offers fresh seasonal cuisine and a contemporary dining experience. Dining on either the mezzanine level or Al fresco dining in the Rose Garden from 6pm daily.

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.3/5  3,630 أراء

تقييم TripAdvisor  4.0/5  3,983 أراء

2023 شهادة تميّز

Outdated and overpriced

ملاحظة Tripadvisor 3.0/5

Wanderer39280143509 العائلات - تقييم TripAdvisor المعتمد

The location is the best thing about this hotel.Otherwise, needs major renovations to what is obviously a tired hotel.Our toilet failed one day. A quickie "repair " was undertaken but it still did not work properly. It took a lot of convincing to change rooms.Despite 5 nights accommodatiin, they insisted I pay for one coffee (had at breakfast - their machine was serving up syrup- derived coffee) at a cost of $5.61 (incl GST and credit card surcharge).The girl also tried to charge me for a wine package that we neither ordered nor set eyes on. The hotel is NOT up to the level of their charges!

Good location, but lacked the basics of hospitality.

ملاحظة Tripadvisor 3.0/5

Teresa L تقييم TripAdvisor المعتمد

The hotel room was clean and the beds were comfortable. The location is excellent and the usual Novotel perks for kids were very welcome -- my kids loved the small play lounge next to reception. Housekeeping and evening shift staff in the restaurant and bar area were exceptional. My kids wrote happy notes to housekeeping. The waiter in the restaurant on our first night was warm and welcoming and extremely attentive -- he was so helpful with identifying good choices from the menu for our allergies. Every time we encountered him he was friendly and courteous -- he rescued what turned out to be a less than standard experience. As other reviews have mentioned, parking is expensive -- but on the upside it includes a (not optional) valet service. For us this was the simplest option for one parent + two kids + three suitcases + hand luggage. Check-in was not the warmest welcome and was a little slow. No information was given about guest services and hotel amenities -- we were just directed to our room. Dinner in the restaurant was excellent and breakfast was great, and the bar is a lovely place to sit at the end of the day. Our best meal of the stay was in front of the fire on our last night. Few of the many staff we saw at breakfast ever greeted us or spoke, with the exception of whoever was ticking off the guest list each day. Smiles were few and far between. Several staff ignored me when I tried to get their attention to ask about refilling milk or allergen information -- I gave up trying by day three. Our stay was going OK until we were made late one morning by a receptionist who forgot to tell concierge that we had requested our car. Mistakes happen, but when I politely enquired at reception after 15 minutes spent waiting, what followed was frankly a very poor standard of service, during which a staff member pretended to have poor English, which was magically restored when I finally showed some annoyance. The manager rang our room later that evening after I'd notified reception that I'd like the issue looked into. I was offered the cost of parking taken off my bill in apology. I refused, explaining I had only wanted staff to understand how they had made me feel, but she insisted, and I accepted with thanks. On the final day, however, my car was left parked in the middle of the entrance to the hotel driveway -- photos attached.

Great Skiing holiday in comfort

ملاحظة Tripadvisor 5.0/5

GarfoftheBool Couples - تقييم TripAdvisor المعتمد

Skiing holiday in New Zealand. Four days of skiing only. We flew over the ditch for a quick break. Squashed in as much time on slopes as possible. IT WAS GREAT!! The accommodation was fantastic. Clean, comfortable, quiet, relaxing, great service and a lovely restaurant.

Location location location

ملاحظة Tripadvisor 5.0/5

David R العائلات - تقييم TripAdvisor المعتمد

As always the location is fantastic and cannot be beaten. Staff were excellent on arrival very accomodating and helpful as myself and my daughter just arrived off the ski field after a big long day skiing. Sorted us a carpark next door at Wilson car park. The room was great warm clean and comfortable excellent facilities especially for the price it was great value. A vibrant atmosphere in the hotel and well worth the stay as always.

Perfect location, great room, terrific staff

ملاحظة Tripadvisor 5.0/5

jevais تقييم TripAdvisor المعتمد

Queenstown itself is delightful. Staying at the delightful Novotel made the stay even better. I arrived in the dark after an full-day bus ride from Rotorua, After lugging my bags for several blocks from the bus in damp cold air, I wasn't in the best humor on arrival at the Novotel, but the welcoming staff, warmed me right up. My room was just right, comfortable without being too fussy and very clean. I was tired, but very hungry. The concierge suggested a number of places in a variety of styles of food and restaurants. I also really needed to walk and set out through the neighborhood where I indeed found what I wanted, though there were many great choices. I felt very safe in the location. Best of all, when I finally settled down for the evening, the bed was really comfortable and I slept very well. I definitely recommend this hotel to anyone going to Queenstown and hope to visit again.

بالاشتراك مع TripAdvisor

تقييمات فنادقنا من مستخدمين آخرين

  • 2,143 أراء 9.4/10 الموقع
  • 2,081 أراء 6.1/10 الغرفة
  • 2,074 أراء 8.8/10 الخدمة
  • 22 أراء 3.1/10 إنترنت
  • 783 أراء 5.4/10 مستوى الراحة
  • 624 أراء 6.3/10 مستوى النظافة
  • 613 أراء 4.5/10 وسائل الراحة
  • 579 أراء 7.5/10 الإفطار

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منشآتنا الأخرى القريبة

جميع فنادقنا في Queenstown

يبدأ السعر من، لليلة واحدة لشخص واحد في فئة الغرفة المعنية قريبة من السعر، باستثناء الخدمات الإضافية، باستثناء الإفطار. يتوافق مع أدنى سعر عام بما في ذلك جميع الضرائب (قد تُدفع بعض الضرائب عند الوصول إلى الفندق (على سبيل المثال، ضريبة المدينة) وفقًا للوائح المحلية.) الخاصة بمكان الإقامة المعني ، الموجود على الموقع https://all.accor.com/ في هذا اليوم، للإقامة لمدة ليلة واحدة في اليوم التالي 20 أيام. متغير حسب الفترة والتوافر. السعر مضمون فقط في وقت الحجز. تُدفع جميع الحجوزات (في الخارج) بعملة البلد الذي يقع فيه الفندق. يتم تأكيد المبلغ فقط عند الحجز بعملة البلد الذي يقع فيه الفندق. قد تتم الإشارة إلى تقدير التحويل بعملتك، لكنه ليس تعاقديًا. في وقت الدفع، قد يفرض عليك المصرف الذي تتعامل معه رسومًا مصرفية و/ أو رسوم صرف.