Mercure Queenstown Resort 4 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.3/5 1,473 أراء

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Mercure Queenstown Resort - Image 1
Mercure Queenstown Resort - Image 2
Mercure Queenstown Resort - Image 3
Mercure Queenstown Resort - Image 4
21 Sainsbury Road, Fernhill, PO Box 156, 9300 QUEENSTOWN, نيوزيلندي

الوصف

خدمات الفندق الإضافية

  • Uninterrupted views from South Eatery Restaurant and Lake view rooms

  • Coffee, snacks, and beverages at the Lounge Bar

  • Three meeting rooms with natural light and views

  • 24-hour reception and paid on-site car park

الإقامات المتوفرة لدينا

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موقع الفندق

Mercure Queenstown Resort

21 Sainsbury Road, Fernhill, PO Box 156
9300 QUEENSTOWN
نيوزيلندي

نظام تحديد المواقع العالمي (GPS):-45.038529, 168.638685

الهاتف
فاكس +64 3 442 7354

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • مسبح
  • موقف
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • مركز اللياقة
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.3/5  1,473 أراء

تقييم TripAdvisor  4.0/5  1,930 أراء

Everything good except .....

ملاحظة Tripadvisor 3.0/5

MrFlibble4747 تقييم TripAdvisor المعتمد

Everything fine until 6am breakfast, Bain Marie food was stone cold I always thought food was cooked and then placed in baine maries to keep it hot but this hotel has a new approach, stick cold food in? Beyond a joke! Have another night to enjoy so will retest breakfast tomorrow and they will get instant feedback!

Dear Mr. Flibble, Thank you for sharing your feedback. We’re very sorry to hear about your experience at breakfast — this is certainly not the standard we aim to deliver. Your comments have been shared with our kitchen team to ensure hot food is consistently served and temperature-checked before service. We appreciate your understanding and hope that your next breakfast experience with us was much improved. Thank you again for bringing this to our attention. Kind regards, Gurjant Singh Assistant Manager Mercure Queenstown Resort

Memorable party at the Mercure.

ملاحظة Tripadvisor 5.0/5

Chaz M تقييم TripAdvisor المعتمد

Thank you to Kay and staff for a truly memorable experience celebrating my wife’s Birthday party in the Manata room at the Mercure Resort Queenstown. The staff were friendly, the food was great and the views of the lake are amazing. Anyone considering a special event party, We would recommend Mercure at Queenstown from our personal experience.

Dear Chaz , Thank you so much for your wonderful feedback! We’re thrilled to hear that your wife’s birthday celebration in the Manata Room was such a memorable experience. Kay and the team will be delighted to know their service and attention helped make your event special. We truly appreciate your kind words and recommendation, and we look forward to welcoming you back to Mercure Queenstown Resort again soon — perhaps for your next celebration! Warm regards, Gurjant Singh Assistant Manager Mercure Queenstown Resort

Favourite in Queenstown

ملاحظة Tripadvisor 5.0/5

anapaulalra79 تقييم TripAdvisor المعتمد

It was my 7th stay at this hotel, since 2017. The views are stunning and the service is always great. The South Korean lady from the front desk was amazing with me and my family, providing us a nice room with perfect views, and the manager Singh wrote us a beautiful welcome card with a delicious plate of sweets. The bartender from lounge is also a really polite and delivers great service. The only negative point: they start to charge us for parking.

Dear anapaulalra79 Thank you for your lovely review of the Mercure Queenstown Resort. We’re delighted to hear that you enjoyed our location! The hotel's stunning views and peaceful environment up here in Fernhill are indeed something special, and we’re glad you had the opportunity to experience them. I have noted your comments about parking. Your positive feedback means a lot to our team, and we’re thrilled that you had a pleasant stay. We hope to welcome you back for another memorable visit! Kind regards, Alex Andrew Assistant Manager Mercure Queenstown Resort Team

Good but nothing special services

ملاحظة Tripadvisor 5.0/5

travluxuryaddicted_ العائلات - تقييم TripAdvisor المعتمد

Just perfect, the property was good. Combine the classic and modern architecture. Staying for 3 N and not disaapoint. The view was amazing ( mountain & lake view), the room just a basic room but clean enough and quite spacious. Just another basic breakfast at the hotel nothing special. Tips: if you bring rental car just park on the outside parking so you dont need to pay the bills, saving 15 NZD/ night.

Dear Matthew, Thank you for sharing your detailed feedback with us. We’re glad to hear that you enjoyed the unique blend of classic and modern architecture of our property, as well as the stunning mountain and lake views during your 3-night stay. We appreciate your kind words about the spacious and clean rooms. We also take note of your comments regarding the breakfast, and we’re always looking for ways to enhance our offerings. Thank you for sharing the parking tip for guests with rental cars—it’s helpful advice for those looking to save on parking fees. We hope to have the pleasure of welcoming you back in the future for another enjoyable stay. Warmest Regards, Lucy King-O'Donnell Duty Manager Mercure Queenstown Resort

16month old in the restaurant - no problem!

ملاحظة Tripadvisor 5.0/5

Linda O العائلات - تقييم TripAdvisor المعتمد

Fabulous evening at South Eatery with our little granddaughter. The lovely Mary from Fiji was absolutely lovely and very experienced with children and dining. We’re very grateful for her expertise. Thank you Mary. Bula Vinaka Mary, you’re the best.

Dear Linda, We very much appreciate your comments regarding your stay at the Mercure Queenstown Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alex Andrew Assistant Manager Mercure Queenstown Resort

بالاشتراك مع TripAdvisor

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