Novotel Monte Carlo

Mensagem informativa

Novotel Monte Carlo 3 estrelas

Classificação clientes Avis (Classificação ALL) 4.4/5 2.212 comentários

Hotel ALLSAFE. Aprovado

Novotel Monte Carlo
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Descrição

Extras do hotel

  • A 3 minutos a pé da estação de trem SNCF

  • Local ideal para descobrir Mônaco com o Place du Casino e o Palácio do Príncipe

  • Restaurante inspirado no estilo global da Riviera e brunch semanal

  • Estacionamento público pago e seguro (Estacionamento Roqueville, andar D)

  • Nosso hotel recebeu o rótulo de limpeza e prevenção ALLSAFE do Bureau Veritas.

Este hotel participa do Planet 21 e atua em favor da Hospitalidade Positiva.

Nossas acomodações

Espaçoso e contemporâneo, o quarto do Novotel é um verdadeiro espaço de estar que atende a todas as suas necessidades. Todos os quartos têm ar condicionado e estão equipados com camas LIVE N DREAM e TVs de tela plana. Desfrute de uma recepção VIP reservando uma suíte junior: mais espaço, localizado nos andares superiores e oferecendo uma vista clara do porto, do Palácio do Príncipe e do Mar Mediterrâneo.

Localização do hotel

Novotel Monte Carlo

16 Bld Princesse Charlotte
98000 MONACO
Mônaco

Fax: +377 99 99 83 10

  • Compagnie des Autobus de Monaco:  2, 4, 5 Roqueville

  • De avião

    HELIPORT MONACO A 2 km / 1 milhas

  • De avião

    NICE COTE D'AZUR A 25 km / 16 milhas

  • De trem

    GARE SNCF A 0 km / 0 milhas

GPS:43.739239, 7.421961

Serviços de hotéis

Check-in a partir das - Check out até as

Em resumo
No local
  • Piscina
  • Estacionamento
  • Restaurante
  • Hotel com acesso para cadeira de rodas
  • Bem-estar
  • Ar condicionado
  • Wi-Fi
  • Café da manhã
  • Bar
  • Salas de reunião

Azzurra Kitchen

Bem-vindo ao Azzurra Kitchen, para negócios ou almoços íntimos, refeições ou lanches com os amigos ao ar livre. Os pratos, preparados com produtos locais, farão você se sentir como se estivesse na Riviera.

Avaliações dos nossos hóspedes para
Novotel Monte Carlo

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL  4.4/5  2.212 comentários

Classificação no TripAdvisor  4.0/5  2.793 comentários

Great view, terrible room and service.

Classificação TripAdvisor 1.0/5

Sightseer64683001558 Avaliação certificada TripAdvisor

12:00 check-in turned into a 14:10 check-in as room was unavailable. Went downstairs to the restaurant to get some drinks on an outside table as it was a hot day. The restaurant maitre d' turned us away however stating that it was restaurant service only. When we did finally get the key to our suite (suite 1123) we found one issue after another. The wooden floor lamp in the main salon was visibly broken and battered (very shabby) One of the pillowcases had a disgusting yellow stain on it. The rug on the floor was heavily stained in many places. The Google Chromecast unit in the main salon did not work (the one in the bedroom did) There was a faeces stain on the main toilet seat. There was also no shower gel in the dispenser within the shower. During the evening we had children playing 'knock and run' on our door. The mattress topper on the main bed didn't fit and was significantly smaller than the actual mattress. The list goes on. Overall one of the worst hotel experiences we've ever had.

Good CITY hotel

Classificação TripAdvisor 4.0/5

LeoP951 Negócios - Avaliação certificada TripAdvisor

Nice hotel. I am always staying there while I am in Monaco. Comfortable, good location service is professional. Rooms are enough big and comfortable. Cleanliness of the hotel is high leveled. Menu in restaurant is also not bad

Friendly staff, dirty property.

Classificação TripAdvisor 1.0/5

jheelein Negócios - Avaliação certificada TripAdvisor

Great staff, but the rooms are dirty A.F. and the dining areas were not properly maintained (too much of that "sudiste" attitude). Still fighting to unlock my 370 EUR deposit, even after being charged AND debited for the full amount of my stay. UNBELIEVABLE. The only thing they have to do is signal it to their bank so that they unlock it and they refuse to do so, arguing that all is well at their end. Guess what: IT'S NOT! The amount is still BLOCKED! Total lack of professionalism, empathy, service and common sense. I wrote several emails, I've only received a phone call this morning to tell me I'm basically wrong. WHAT THE HELL ?!?!? I shared all the pdf of the transactions from my account for the local management to check and still, nothing's happening! Not even an email to update!!! Where did the general manager find his hospitality degree??? In a candy jar???? That property is a joke and an insult to the entire hospitality industry.

More a moneymachine then a guest

Classificação TripAdvisor 2.0/5

Susanne B Solo travel - Avaliação certificada TripAdvisor

Tried to push me into every kind of additional services. They charges me for a 4 kilo and 17 year old dog who only wanted to sleep 20 Euros per night for nothing, Noise from the construction site at 8 am on a holiday, the gym low level

Quick stay enjoyable

Classificação TripAdvisor 4.0/5

norliange Solo travel - Avaliação certificada TripAdvisor

The most important for me is clean and quiet. The moment I arrived the people were efficient and I was able to go straight to my room. I knew the room so no surprise for me. The TV is nice and big and the bathroom is nice and clean. All good.

Good location

Classificação TripAdvisor 4.0/5

bulentbalci Família - Avaliação certificada TripAdvisor

We stayed only 1 night but enjoyed the breakfast and the location. It's easy to reach by car and next to a public parking. Hotel has special rate but makes sense if you stay more than a day. Otherwise, hourly public rate is cheaper up to 24 hours. The rooms though a bit old yet clean as expected.

Very Dissatisfied with Front End Conceirge

Classificação TripAdvisor 2.0/5

142DanielG Couples - Avaliação certificada TripAdvisor

Pay a fee for valet. Leave next morning- told to go to basement to pick up our car. We are handicapped, had to carry our luggage and in basement, walk up some stairs. Why do they have the service? Why do I have to pay for a bad service? First thing in the morning I was met with rudeness!

Thank you for taking the time to tell us about your stay at the Novotel Monte-Carlo. I am sorry to read you were disppointed with our valet service. However, please kindly know it is a free service, the charge is only for the parking space. Please kindly accept our apologies for the misunderstanding. I hope this will not prevent you from staying again with us soon. Kind Regards, Leslie

Could be better

Classificação TripAdvisor 3.0/5

Katerina C Família - Avaliação certificada TripAdvisor

During the stay, I stayed unhappy due to the following reasons: the furniture was not in a good condition in the room, also I did not receive a welcome drink upon arrival according to my silver status... The breakfast quality good be improved, I doubt that seeing the staff in front of me chewing and eating is normal...

Thank you for having taken the time to give us a feedback on another plateform. Please allow me to express my sincerest apologies again. As I mentioned in my previous email, please feel free to contact me on my direct line or email. Kind Regards, Leslie Guest Relation

As always excellent!

Classificação TripAdvisor 5.0/5

Ambassador307491 Família - Avaliação certificada TripAdvisor

Around 10 years' after our first stay in this hotel it still delivers excellent comfort, service and vacation feeling! Good restaurant, great pool and very nice ambiance. Close to Monaco's all attractions and beach.

In Monaco for 24 hours.

Classificação TripAdvisor 4.0/5

RobertSeguinGeneva Negócios - Avaliação certificada TripAdvisor

The location of the Novotel in Monaco is perfect. For quality/price ratio the. I go there regularly and recommend it to cost conscious travelers who are discerning and require certain quality and additional service and perks that the Novotel offers.

Great service and location

Classificação TripAdvisor 5.0/5

chrissK86IQ Família - Avaliação certificada TripAdvisor

Our stay there was wonderful. The staff remembered us from last year and the rooms, although small, were absolutely fine. Good value for the location, terrific service. No complaints. The staff were helpful with all requests.

Many thanks for your feedback. I was delighted to read you had a pleasant stay with us and hope to welcome you again soon. Warm regards, Guillaume Rapin General Manager

great value

Classificação TripAdvisor 4.0/5

Departure598910 Couples - Avaliação certificada TripAdvisor

As always the best place to stay for each of my trip to Monaco.Easy to park your car, you can do all on foot, shoping restaurant and visiting the city.But most important your room will be confortable and quiet. As well services and staff are great.

Many thanks for the positive review of the hotel and its central location. I hope to welcome you again soon. Warm regards, Guillaume Rapin General Manager

Gets better every time

Classificação TripAdvisor 5.0/5

leenam12017 Família - Avaliação certificada TripAdvisor

We visit this Hotel every year and every year it seems to improve somehow. This year they had really focused on the environmental issues - keycards, straws, candleholders etc. small but important things. This of course is on top of the measures they have taken already earlier. And the staff was as pleasant as always.

Good Modern Hotel with large underground car park

Classificação TripAdvisor 4.0/5

AndyBury Friends getaway - Avaliação certificada TripAdvisor

A modern hotel with good reception area looking down onto bar and restaurant. The view from the hotel is however pretty limited. Rooms are comparable with other Novotel room but a lot more expensive. While the location isn't prefect Monaco is a small place so its easy to walk from the hotel to the rest of Monaco especially if you cheat and use the lifts at the SNF station 100 metres from the hotel. One disappointment was the length of time it took them to get my bill right at checkout. Over 10 minutes to resolve what should be a simple query about restaurant charges.

a standard quality in Monte Carlo

Classificação TripAdvisor 4.0/5

ioannisa260 Negócios - Avaliação certificada TripAdvisor

No complaints . I am satisfied with the price and the services . Novotel remains always a good choice . Especially the garden with the pool is very pleasant this period , the starting of the summer , for a drink or a light dinner . The only essential notice I could make , is the increase of the variety of dishes that are offered in the room service .

Dear ioannisa260, First of all, I want to thank you for having chosen the Novotel Monte Carlo and for having taken the time to share your opinion regarding your recent stay with us. I was thrilled to read you enjoyed the hotel and its services generally. Thank you very much for your constructive feedback. We hope we do have the opportunity to welcome you back soon. Please let me know if you are heading back our way so we can help designing another great stay with us. H5275-EL@accor.com Best regards, Alice Teyssaire Guest Relations Manager H5275-EL@accor.com

ROBERTO PORTUGAL

Classificação TripAdvisor 5.0/5

rober2portugal Couples - Avaliação certificada TripAdvisor

The fantastic place and very very good service from the counter, we had a problem from the our tickts SNCF Nice-Paris and the counter help us with the customer service from SNCF and solve our problems.

Dear Roberto, First of all, I want to thank you for having chosen the Novotel Monte Carlo and for having taken the time to write this positive review. I was delighted to read you enjoyed your stay with us. Thank you very much for your compliments regarding the good service of our receptionist. Please rest assured that your compliments will be shared. We hope we do have the opportunity to welcome you back soon. Please let me know if you are heading back our way so I can design another great stay with us. We look forward to welcome you again soon. Warm regards, Alice Teyssaire Guest Relations Manager H5275-EL@accor.com

Great hotel

Classificação TripAdvisor 5.0/5

swisscouple293 Couples - Avaliação certificada TripAdvisor

Since many years we stay at the Novotel Monaco. Always very warm welcome. helpful staff, rooms clean and modern, super and large breakfast buffet. Good restaurant and service. We are looking forward to our next stay!

Dear Guests, First of all, I want to thank you for having chosen the Novotel Monte Carlo and for having taken the time to write this positive review. I was delighted to read you had a pleasant stay with us and you enjoy to come-back to the Novotel Monte Carlo. I thank you for your loyalty. It is a real pleasure and there is no better recognition for the whole team than having loyal guests ! We are already looking forward to welcome you back. Please let me know if you are heading back our way so we can help designing another great stay with us. H5275-EL@accor.com Best regards, Alice Teyssaire Guest Relations Manager

Monaco Historic Grandprix

Classificação TripAdvisor 4.0/5

197richard Couples - Avaliação certificada TripAdvisor

We upgraded to a junior suite and had a stunning view of the harbour and the swimming pool section of the circuit. The hotel is close to the lifts / escalators linking the railway station to St Devote - very connvenient. Not all the staff speak English.

Dear Richard, First of all, I want to thank you for having chosen the Novotel Monte Carlo and for having taken the time to write this positive review. I was delighted to read you had a pleasant stay with us and you enjoyed the view from your room. We truly appreciate your kind words and hope we do have the opportunity to welcome you back soon. Please let me know if you are heading back our way so we can help designing another great stay with us. H5275-EL@accor.com Best regards, Alice Teyssaire Guest Relations Manager

A weekend in Monaco

Classificação TripAdvisor 5.0/5

Paul B Solo travel - Avaliação certificada TripAdvisor

It was my second stay there to attend the International Circus festival. Excellent experience of this reasonably luxurious and friendly hotel. I appreciated the proximity of the Nice airport bus stop, the easy access to the train station, and the convenient location close to other bus stops to travel quickly to places of interest and the heliport . The staff was helpful. The bar food was good with a limited but interesting range of choices.

Many thanks for your positive review of the hotel. I was pleased to read you enjoyed all aspects as well as the location and I hope to welcome you again soon. Warm regards, Guillaume Rapin General Manager - Novotel Monte Carlo

Weekend Getaway

Classificação TripAdvisor 4.0/5

auja_griggs Friends getaway - Avaliação certificada TripAdvisor

This is a very affordable option in Monaco. Even though this hotel is reasonably priced, it does not limit you on amenities. The rooms were nice and clean. The bed and pillows were very comfortable. The staff was very friendly as well.

Many thanks for your review. I was happy to read you had an enjoyable stay with us and I hope to welcome you again soon. Kind regards, Guillaume Rapin General Manager - Novotel Monte Carlo

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