Sofitel Agadir Thalassa sea & spa

Sofitel Agadir Thalassa sea & spa 5 estrelas

Classificação clientes Avis (Classificação ALL) 4.6/5 541 comentários

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Extras do hotel

  • Overlooking the ocean with private beach

  • Thalassotherapy institute: long and short treatments, including slimming

  • Also available: Iyashi Dome, Watermass, Thalassa Sea & Skin products

  • Car park and free WiFi

  • Daily well-being program: yoga, cross-training and fitness boxing

Hotel ALLSAFE. Aprovado

Localização do hotel

Sofitel Agadir Thalassa sea & spa

Baie des Palmiers, Cité Founty P5, Secteur touristique
80010 AGADIR
Morocco

GPS:30.3927, -9.597191

Acesso e transporte

Serviços de hotéis

Check-in a partir das - Check out até as

Em resumo
No local
  • Piscina
  • Estacionamento
  • Traslado
  • Restaurante
  • Hotel com acesso para cadeira de rodas
  • Bem-estar
  • Ar condicionado
  • Wi-Fi
  • Café da manhã
  • Bar
  • Salas de reunião

Nossas acomodações

The dark, restrained colors of the decor combined with the elegance of the materials offer a sense of intimacy and tranquility in the heart of the Tamazigh capital. All rooms and suites have a furnished terrace or balcony with a choice of views of the pool, dunes or ocean and let in a soft light onto the interior spaces.

Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL  4.6/5  541 comentários

Classificação no TripAdvisor  4.5/5  3.261 comentários

Manchester City fc Under 21’s to Sofitel Thalassa, Agadir.

Classificação TripAdvisor 5.0/5

DavidADouglass1 Negócios - Avaliação certificada TripAdvisor

Manchester City fc under 21’s training visit to Agadir and staying at Sofitel Thalassa. A place of excellence! The team team stayed for five days including a match against Agadir’s Hassania fc. (Lost 2-0). The stay at the Sofitel was fabulous in every way. The hotel could not have done anymore than they did in handling a top sporting team on this visit. The rooms, dining, concierge services, gymnasium, spa, housekeeping all first class. Each day fabulous selections for breakfast lunch and dinner, whilst working closely with the team’s nutritionist. Congratulations to Chef and his team. The hotel and its fabulous management team led by Jihane at Food & Beverage, chef Youssef, abdellatif, head of Reception, Soumia, Sales Manager, all could not have done more to make the visit a great success. Thank you Sofitel Thalassa.

Looks good on the outside… service and design is awful on the inside!

Classificação TripAdvisor 2.0/5

longtimetraveller16 Avaliação certificada TripAdvisor

This hotel looks great on the outside but the operation and service of it is well below par. The rooms are poorly lit. The walls are dark and the lighting is awful. The bathroom is badly designed for use by a couple. The safe was broken and couldn’t be repaired during our stay. There weren’t any hand towels. Only 1 large bath towels. The hairdryer is locked into an outlet behind a fixed desk that couldn’t be moved. The cord doesn’t stretch far enough for comfort use. The mirror in front of this hairdryer is at waist height so that whoever needs to use it should bend down or rest on their knees in order to use the hairdryer and mirror. Its obvious that whoever designed the rooms never stayed in them, at least with a partner. The TV turned on by itself at 3.00 am! Sound at top level. On arrival we asked for 2 keys to our room. You would have thought we were asking for keys to the palace! The staff questioned why we needed two keys and then when they finally agreed to help us it took ages to get an extra key. At breakfast the setting is lovely on a patio before the beach. Some tables are on the sand. There are not enough tables and chairs for all guests if the hotel is somewhat full. The service at breakfast is awful. I had to ask 4 times for cutlery, coffee ( couldn’t get it on our own), water and orange juice. Choice of foods were fine. The design of the pools and public grounds look lovely. In my opinion, this hotel looks good on the outside but that’s all! Not worth the money.

Dear Guest, Thank you for taking the time to tell us about your experience at the Sofitel Agadir Thalassa sea & spa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guest Experience Manager.

Amazing luxurious hotel on the beach

Classificação TripAdvisor 4.0/5

Emma L Avaliação certificada TripAdvisor

The hotel is probably the best one in Agadir. There is not much in Agadir but this hotel is lovely if you want relaxation and to be by the sea. There is a lovely beach bar/restaaurant and plenty of sunbed options around the pool or on the beach. You don't get hassled on the beach. We did not go in the spa but had a look at it. There is an extra charge but is worth it if you want to chill and you have the time to use it. We spent 3 nights here and had 2 connecting rooms. The lighting in the room s a bit dim but otherwise it is comfortable and I would recommend this hotel. We are a family of 2 adults and 2 children age 13 and age 15. It is definitely worth paying a bit more for the comfort and security of the hotel, it looked much nicer than the others we saw. The only criticism is the service which is dreadful. It really lets down the Sofitel brand. At breakfast for example we had to ask 5 times for a coffee and when it is finally brought, there's no milk or spoon and we had to then ask multiple times and multiple staff for the milk and a spoon. I could give many examples, this is just one. It is such a shame as they have lots of staff but they don't seem to know what to do, I think they just need training. Another quick example is at lunch, we had to wait an hour for a linguine. There were only 2 other tables with guests and 8 waiting staff and we asked for water and they finally bought a bottle but no glasses, which took another 15 minutes to arrive. We had experience like this every time we ordered anything. The staff are otherwise friendly and polite.

Dear Mrs Emma, Thank you for taking the time to tell us about your experience at the Sofitel Agadir Thalassa sea & spa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guest Experience Manager

Bad experience: ongoing renovation

Classificação TripAdvisor 1.0/5

Youss77 Família - Avaliação certificada TripAdvisor

Room are spacious with a nice terrasse. hotel close to a nice beach. NEGATIVE Old fashion hotel that needs to be renovated, A part of the hotel is currently (17 October 2022) under heavy renovation. Not ideal to enjoy a relaxing stay at the swimming pool Lot of humidity especially in the prestige suites ( visited several ones) The staff does its best, but they don’t meet the expectations. We don’t recommend

Dear Guest, Thank you for taking the time to tell us about your experience at the Sofitel Agadir Thalassa Sea & Spa. We regret to learn that you were not satisfied with level of service that you so rightfully expect from Sofitel . We are sorry for the inconvenience caused. Thank you for pointing out these issues to us and rest assured that we are working with the concerned departments to resolve them. Please accept my sincere apologies for any inconvenience caused and I do hope we can welcome you once again in the Future to the Sofitel Agadir where we hope to be able to take care of you in a better manner. Sincerely, Guest Experience Team

luxury with smile

Classificação TripAdvisor 5.0/5

Yigaldoga Couples - Avaliação certificada TripAdvisor

A beautiful hotel located on the magical beach of Agadir. I got room number 163 , a huge suite with sitting areas overlooking an amazing view. A large bathroom and a Nespresso coffee machine. Excellent breakfast with good food and Moroccan delicacies that are made on the spot. We had lunch at a restaurant on the beach, delicious and fresh food. I had a hammam treatment which was excellent. Great prices for all the aforementioned. And above all, an amazing team that helps with everything and smiles all the time. Great stay

Dear Guest, We very much appreciate your comments regarding your stay at the Sofitel Agadir Thalassa sea & spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience

Em parceria com o TripAdvisor

Classificação dos usuários da internet

  • 233 comentários 9.7/10 Localização
  • 368 comentários 6.6/10 Quarto
  • 988 comentários 8.9/10 Serviço
  • 10 comentários 8.3/10 Wifi
  • 149 comentários 5.7/10 Limpeza
  • 133 comentários 9.3/10 Piscina
  • 103 comentários 8.5/10 Café da manhã
  • 61 comentários 3.9/10 Custo-Benefício

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