Novotel Santiago Vitacura bintang 4

Catatan tamu Avis (Peringkat ALL) 4.3/5 1.432 ulasan

Jaminan Harga
Terbaik
Novotel Santiago Vitacura - Image 1
Novotel Santiago Vitacura - Image 2
Novotel Santiago Vitacura - Image 3
Novotel Santiago Vitacura - Image 4
Av. Américo Vespucio Norte 1630, Vitacura, 7630340 SANTIAGO, Chile

Deskripsi

Keistimewaan hotel

  • Gratis untuk anak di bawah 16 tahun yang sekamar dengan orang tuanya.

  • Diizinkan membawa hewan peliharaan, dengan biaya tambahan.

  • 7 menit berkendara ke gedung PBB.

  • 16 menit naik mobil ke Historic Center.

  • 20 menit dari Bandara Internasional Comodoro Arturo Merino Benitez

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Lokasi hotel

Novotel Santiago Vitacura

Av. Américo Vespucio Norte 1630, Vitacura
7630340 SANTIAGO
Chile

GPS:-33.399555, -70.587833

Telepon
Fax +56 2 2499 2230

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Menerima hewan
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

RESTAURANT 365

Pilih tempat Anda ingin bersantap: restoran, teras, bar, atau kapan pun sepanjang hari di kamar Anda. Nikmati kesederhanaan modern dan fungsionalitas di 365 Restaurant, yang menawarkan hidangan internasional dan regional, 24 jam sehari, 365 hari setahun.

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Cari tahu selengkapnya

Peringkat ALL  4.3/5  1.432 ulasan

Peringkat TripAdvisor  4.0/5  1.154 ulasan

Terrible experience

Catatan Tripadvisor 1.0/5

johndI2621EA Ulasan TripAdvisor tersertifikasi

In my opinion you should avoid this hotel. We arrive with great expectations and this hotel met none of them. Room looks like something from the 1960's and looks as f it has not been cleaned since. A disgusting shower tray and hairs hanging off the shower pipe in the bath. None of the staff speak English , if you are English avoid because ordering anything is impossible . Restaurant staff just point to a QR code and say order. I had a burger in the restaurant and was ill all night, we hear others were not well either. staff in this hotel do not care .. I review lots of places and usually do not do negative, but for this hotel I make an exception

Esteemed Mr John Thank you for taking the time to evaluate us. We apologize for the inconvenience caused by our works, due to a remodelation of the whole building, this is the reason why you found it to be a bit old but we are trying to improve for our guests. We are constantly training our staff to improve their skills set, which includes their english level. Thank you once again for your feedback. Sincerely Felipe Velásquez Quality Manager Novotel Santiago Vitacura

Well located, some staff have very poor customer service skills.

Catatan Tripadvisor 2.0/5

MountainBox Solo travel - Ulasan TripAdvisor tersertifikasi

What started as a very promising and pleasant stay ended up as a disappointing one. As a wise saying says: "You get what you paid for". I am very sorry to say this, but I do not recommend this hotel. As a customer I consider myself not to be a demanding one, nevertheless some staff may need to polish their customer service skills. Dorven Dorta.

A perfect hotel for a solo or a family !

Catatan Tripadvisor 5.0/5

hardiksv Ulasan TripAdvisor tersertifikasi

I liked their restaurant a lot - they have good people there. The rooms were as expected - perfect. The bathroom was the only thing, I did not like. The design was not suitable for rooms with wooden floors. The window had a wooden support - one can sit there, Lovely view.

Dear hardiksv, Thank you for sharing your experience at Novotel Santiago Vitacura, and for indicating the points where you think we should improve in pursuit of new experiences. We are already working on several improvements to the hotel, so that future stays will be much better. Best Regards, Katherine Baeza Deputy Manager

Breakfast is ok other outdated

Catatan Tripadvisor 1.0/5

F5123EUphilg Bisnis - Ulasan TripAdvisor tersertifikasi

This hotel is a bit disappointing. I am a fan of Novotel but the rooms and service are below average. The hotel is missing the novotel experience. No desk to work at in the room, no extra’s like lotions.. the fitness area is poor.. The water pressure of the show is low, water temperature is unstable.. I was unlucky that I had a continuous noise in my room sounding like a overhyped washing machine and this never stops.. ask to do something about it nobody can helps..

Dear guest, Thanks for giving us such a valuable feedback. It will help us to find those important points where we need to set our focus in order to provide better future experiences for you and all our other guests. I am very sorry to hear that the attention of our team and some of the services that Novotel Santiago Vitacura offers did not meet your expectations and needs. We really hope to see you again in Novotel Vitacura in the near future. Regards, Katherine Baeza Deputy Manager

Great for Short Stay

Catatan Tripadvisor 4.0/5

funinhotthottsun Couples - Ulasan TripAdvisor tersertifikasi

we stayed here on our way to travel chile and one night on the way to fly home. it was a decent hotel. the first time we stayed we were on floor 4 and the rooms were very loud and outdated, this time we have stayed onthe 7th floor and the rooms are updated and the hallways are very modern. the included breakfast is really good as well. friendly helpful staff and a great pool area to hang out in also close to many ammenitities to get room supplies

Dear guest, Thank you for taking the time to answer this survey. We are pleased to know that, in general terms, your stay was pleasant. We hope you visit us again, we will be happy to welcome you. Have a great day, Katherine Baeza Deputy Manager

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 368 ulasan 9.1/10 Lokasi
  • 730 ulasan 5.2/10 Kamar
  • 725 ulasan 8.1/10 Pelayanan
  • 18 ulasan 5.8/10 Internet
  • 309 ulasan 8.8/10 Sarapan
  • 197 ulasan 5.6/10 Kebersihan
  • 107 ulasan 7.6/10 Kolam

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