ibis budget Graz City 2 نجمة

ملاحظة أراء العملاء (رأي ALL) 3.9/5 433 أراء

ibis budget Graz City - Image 1
ibis budget Graz City - Image 2
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Neubaugasse 11, 8020 GRAZ, Austria

الوصف

خدمات الفندق الإضافية

  • Within walking distance of the city center and old town

  • 86 rooms - accommodation for max. 2 adults and 1 child under 12 years old

  • Free WIFI

  • All-you-can-eat buffet breakfast

  • Easy access to public transport

الإقامات المتوفرة لدينا

غرفة

Standard Room

  • 3 من الأشخاص كحد أقصى
  • m² 11 / sq ft 118
  • فرش السرير 69 x سرير (أسرّة) مزدوج

موقع الفندق

ibis budget Graz City

Neubaugasse 11
8020 GRAZ
Austria

نظام تحديد المواقع العالمي (GPS):47.07614, 15.43097

الهاتف

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • موقف
  • وافاي
  • مكيف
  • وجبة الفطور
  • فندق خالٍ تمامًا من التدخين

2 وجبات الإفطار

Cold buffet

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  3.9/5  433 أراء

تقييم TripAdvisor  3.0/5  538 أراء

Good hotel but need improvement

ملاحظة Tripadvisor 2.0/5

myMini Solo travel - تقييم TripAdvisor المعتمد

Hi. I’m loved the Ibis hotel range. But this Graz Budget need to be improve. The floor quite dirty. Heater not functioning well. The bed and pillow quite good. The floor security need to be improved. A lot of people can enter the building at night.

Dear myMini, Thank you very much for your rating and your comment. We're sorry you had a disappointing experience with us. We are currently in the process of an update for all the rooms and hallways. We are looking into the issue of security! Best regards, Joanne

Very bad experience

ملاحظة Tripadvisor 1.0/5

Szimi T تقييم TripAdvisor المعتمد

Very poor hotel. Reception closed at 19:00. No access to anybody. Very cold room, no heating. We were freezing. Not enough blanket. Never again! Against other ibis hotels the worst one of all. Not recommend

Dear Szimi, Thank you for your review. We're sorry you had trouble with reception and heating. It is staffed until 10pm, however it may be that you arrived during our receptionist's break time or that they were busy with a task that took them away from reception. For these eventualities there is a call button located conveniently near the entrance. You may also request an additional blanket at reception. We hope you had a nice stay regardless. Best regards, Hannah

Very rude receptionist

ملاحظة Tripadvisor 1.0/5

betimbr العائلات - تقييم TripAdvisor المعتمد

I was passing nearby the city and needed something budget just to go through the night. I went to this hotel and at the reception a woman just didn't want to accept us. *We don't have rooms* even though there were rooms if you looked online.

Dear Betimbr Many thanks for your comments. I am very sorry for your unpleasant experience. best regards Julie

DIRTY

ملاحظة Tripadvisor 1.0/5

Johann B العائلات - تقييم TripAdvisor المعتمد

The hotel was dirty in every floor, since the entrance. All the corridors were dirty and most impressive, our room was with at least one month of dust. We had to clean our beds frame before even try to sleep. The front desk is run by a teenager who could not handle all requests. Also, the front desk was closed in many occasions, so you do not have anyone to complain to. A total lack of MANAGEMENT!!

Dear Johann B, thank you for reviewing your stay! We are so sorry that your room was not clean and we made several serious mistakes during the cleaning. We do apologize for all inconveniences that caused you! For your comfort in the future - between 11:00 and 17:00 and 22:00 and 06:30 next morning, when reception is not open, there are 2 emergency buttons directly at the entrance. This will connect you 24/7 with a colleague who can arrange a quick room change - or at least note your complain for me to take care about it next morning. We kindly inform you that all our colleagues are grown up and trained to handle all requests we think are expectable at a 2 star budget hotel. However sometimes all of us are surprised by a question we were not prepared to - and/or do not have the resources to handle it in acceptable speed in that moment. We are very sorry if one of these occasionally situations happened to you. Sincerely yours Joanne Manager

a nightmare

ملاحظة Tripadvisor 1.0/5

sven775 Solo travel - تقييم TripAdvisor المعتمد

staff was unfriendly and rude, the floors are dirty and filthy, the worst mattress I ever slept on, NEVER AGAIN. Usually even ibis BUDGET hotels have a certain standard, this one clearly hasn't. Noisy neighbourhood, located next to a dormitory.

Good Morning, Thank you for rating your stay! Of course we apologize for the impression you got from our colleague. We are very sorry that you did not have a nice stay with us. Kind regards Jo Höcher

بالاشتراك مع TripAdvisor

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منشآتنا الأخرى القريبة

جميع فنادقنا في Graz

يبدأ السعر من، لليلة واحدة لشخص واحد في فئة الغرفة المعنية قريبة من السعر، باستثناء الخدمات الإضافية، باستثناء الإفطار. يتوافق مع أدنى سعر عام بما في ذلك جميع الضرائب (قد تُدفع بعض الضرائب عند الوصول إلى الفندق (على سبيل المثال، ضريبة المدينة) وفقًا للوائح المحلية.) الخاصة بمكان الإقامة المعني ، الموجود على الموقع https://all.accor.com/ في هذا اليوم، للإقامة لمدة ليلة واحدة في اليوم التالي 20 أيام. متغير حسب الفترة والتوافر. السعر مضمون فقط في وقت الحجز. تُدفع جميع الحجوزات (في الخارج) بعملة البلد الذي يقع فيه الفندق. يتم تأكيد المبلغ فقط عند الحجز بعملة البلد الذي يقع فيه الفندق. قد تتم الإشارة إلى تقدير التحويل بعملتك، لكنه ليس تعاقديًا. في وقت الدفع، قد يفرض عليك المصرف الذي تتعامل معه رسومًا مصرفية و/ أو رسوم صرف.