ibis Guarulhos 3 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 3.9/5 2,304 件のレビュー

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ibis Guarulhos - Image 1
ibis Guarulhos - Image 2
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R. General Osorio 19, Centro, Guarulhos - SP, 07024000 GUARULHOS, Brazil

説明

ホテルのその他の情報

  • 12 minutes by car to São Paulo International Airport - Garulhos

  • 13 minutes by car to Garulhos Bus Station

  • 4 minutes by car to Presidente Dutra Highway

  • 100% non-smoking hotel.

  • Payed Covered Parking.

当ホテルの客室

ホテル所在地

ibis Guarulhos

R. General Osorio 19, Centro, Guarulhos - SP
07024000 GUARULHOS
Brazil

GPS:-23.47274, -46.53252

電話番号
ファックス +55 11 2159-5951

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙

IBIS KITCHEN

LUNCH - A LA CARTE DINNER - A LA CARTE

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  3.9/5  2,304 件のレビュー

トリップアドバイザーの評価  3.5/5  3,050 件のレビュー

nightmare

トリップアドバイザーの評価 1.0/5

Mocreu ビジネス - トリップアドバイザー認証口コミ

for one night, after flight cancellation, the airline accommodated passengers in this hotel. Unfriendly service, poorly maintained rooms, with a foul odor, grubby sheets and expired pillows... if all that wasn't enough, I also found a half-filled bottle of water in the minibar. I was surprised that I was going to get sick, so I didn't even take a shower for fear of using a towel. It was a night of terror! I strongly do not advise

Dear Mocreu Thank you for taking the time to tell us about your experience at the ibis Guarulhos. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ibis Guarulhos Airport

NEVER AGAIN

トリップアドバイザーの評価 1.0/5

EDUROBES トリップアドバイザー認証口コミ

Manager she needs to listen What a Guest Gold from Club Accor complain First and Second " Not justified the employees" and Said " She's good everybody like her" If I brought a question to you Because I had more than one problem Never I'll be back

Dear Edrobes Thank you for taking the time to tell us about your experience at the ibis Guarulhos. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ibis Guarulhos Airport

Avoid this hotel.Stay somewhere else please!

トリップアドバイザーの評価 1.0/5

Meander51082279957 Couples - トリップアドバイザー認証口コミ

Please avoid this hotel.Stay anywhere else. We booked and paid for 2 nights accomodation. Our flights were delayed so got to the hotel early hours of the 2nd day. They told us - after travelling for over 3 days that because we had not checked in on the first day our entire reservation was cancelled. No booking for us! Too tired to argue we paid for 2 extra rooms. Our travel agent has tried to contact them with no response. How do you cancel a booking of 2 nights if you happen to miss the 1st night? They say they offer a free airport shuttle- we were charged. No staff speak English in the restaurant at all. I left my kindle in our room by mistake. We tried to contact the hotel immediately with no response Our travel agent has sent them numerous mails and no response. We got the taxi driver which we used for a day tour to try and contact the hotel. After numerous tries he got hold of them and they say - no kindle left in the room! Unbelievable- I would have thought you could trust the hotel staff. We will not recommend this hotel to anybody ever! Hope we eventually somehow get a refund for our accomodation which we paid for twice!

Dear Meander, Thank you for taking the time to tell us about your experience at the ibis Guarulhos. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We can't identify your name here, please coud you contact us to solve the problem? If there was a wrong charge we will refund. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ibis Guarulhos Airport

Reliable Ibis quaity but they don't listen to customer's complaints

トリップアドバイザーの評価 3.0/5

rickbA68ZI Solo travel - トリップアドバイザー認証口コミ

there is no black pepper inthe restaurant. This hotel has a lot of international travellers and claims to have an international restaurant but there is no pepper not even sachets and not even available on request.

Easy and quick transportation to and from GRU airport.

トリップアドバイザーの評価 3.0/5

TheReliant1000 Solo travel - トリップアドバイザー認証口コミ

This is an average IBIS hotel very good for a night rest specially if you are arriving/departing at/from São Paulo International Airport (GRU). And if you have some extra time it is ok to walk to nearby restaurants and cafes. I felt comfortable about sanitary conditions during my show stay,

との提携 TripAdvisor

その他のウェブユーザーの評価

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  • 1,405 件のレビュー 4.7/10 客室
  • 1,425 件のレビュー 6.3/10 サービス
  • 23 件のレビュー 7.3/10 インターネット
  • 588 件のレビュー 4.5/10 清潔さ
  • 540 件のレビュー 7.5/10 朝食
  • 471 件のレビュー 4.8/10 お値打ち度

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Guarulhosのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。