Novotel Hamburg Alster 4 gwiazdki

Ocena klientów (Ocena ALL) 4.6/5 Liczba opinii: 3 580

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Luebecker Strasse 3, 22087 HAMBURG, Niemcy

Opis

O hotelu

  • Metrem można dojechać stąd w 9 minut bezpośrednio na starówkę

  • NOWO odnowione przestronne pokoje z klimatyzacją i telewizją kablową

  • 2 dzieci może przebywać bezpłatnie w pokoju rodziców

  • Novo2 zaprasza - innowacyjne połączenie baru i restauracji

  • Studio fitness, sauna i łaźnia parowa, wczesne śniadanie od 4:30.

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Lokalizacja hotelu

Novotel Hamburg Alster

Luebecker Strasse 3
22087 HAMBURG
Niemcy

Pozycja GPS:53.558731, 10.024762

Telefon
Faks +49 40 39190190

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Parking
  • Zwierzęta mile widziane
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

NOVO2 RESTAURANT

The stylish decor and the light colors of the Novo2 restaurant make it the perfect place to while away the hours. Delicious seasonal dishes and light snacks are served from 6.30am to 9.30pm.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.6/5  Liczba opinii: 3 580

Ocena TripAdvisor  4.0/5  Liczba opinii: 1 452

Certyfikat Doskonałości 2023

Good base for city and transport links

Ocena na stronie TripAdvisor 4.0/5

JOJO24Essex Rodziny - Opinia zatwierdzona w TripAdvisor

We stayed here for 3 nights while visiting Hamburg Christmas markets. One of the underground stations entrance is directly outside the hotel. The nearest station is Lübecker StraBe. The room was clean and comfortable, housekeepers cleaned the room each day. There was a small gym and a spa area on the top floor which was nice to have available. Our booking confirmation stated the room had a fridge however it did not, the area for the fridge was there but empty. We were looking forward to buying normal milk to make tea but were not able to. We enquired at reception about the fridge but they said it wasn’t on our booking but it clearly was. My mum has fortnightly injections that have to be kept in a fridge, luckily they were not due during our trip but I would advise anyone who expects a fridge in their room that needs it for medication to contact the hotel before arriving to ensure they have the fridge, even if it is confirmed on the booking it isn’t guaranteed there will be one. We booked breakfast for one morning during our stay, it was expensive at €27 each, the breakfast was nice though with a good selection. Drinks were also expensive with a small bottle of water over €3 but there is a supermarket a short walk away The staff were friendly and helpful. I would stay here again if visiting Hamburg.

Comfortable, connected, reasonably priced

Ocena na stronie TripAdvisor 4.0/5

azzo58 Rodziny - Opinia zatwierdzona w TripAdvisor

The hotel is well connected with public transport right outside. It is a clean and comfortable hotel. Reasonable price and nice food. The staff were helpful. On arrival the taxi would not accept credit card and the staff helped sort that out. In the evening, the waiter in the restaurant was excellent, very friendly, kind and accommodating. The room was a good size, bathroom is great. Lovely shower. I asked for extra pillows and they were there on arrival. Everything felt clean. There was construction going on in the hotel during our stay. Has to be done sometime so it is what it is. Perhaps connected to this, the lifts were very slow to arrive and we often opted for the stairs. There is a hospital close by so we could hear sirens quite often but it didn't bother us too much. We walked to a nearby restaurant and found that the area wasn't great. I didn't feel very safe walking there after dark with my kids. But the Public transport is excellent and the entrance to the underground was right outside the hotel. That was well tended, clean and bright. Frequent connections, easy travel.

Good , reasonable price

Ocena na stronie TripAdvisor 4.0/5

Ludmila S Opinia zatwierdzona w TripAdvisor

Quite good location , rooms comfortable and cosy , but we spent understand how the air conditioning working , staff friendly and helpful we didnt buy Breakfast but my friends said its good enough , we paid like 100 euro per night , so I think it's very good price ,

Jusr profeccional.

Ocena na stronie TripAdvisor 4.0/5

aslı d Opinia zatwierdzona w TripAdvisor

I enjoyed. The room was clean. Breakfast was perfekt. Kids were happy. But staff was unhappy. They were a little bit angry. They were never smiling but doing their job good. At the breakfast; when i asked for something; it happened in seconds but they were not smiling. At reception they answered all my touristic questions. They were so serious. I can stay there again

Ocena klientów 3.5/5

Marcin Rodziny - Opinie potwierdzone ALL

Hotel w porządku, na ocenę wpłynęła na pewno biegająca w holu przy barze dwa wieczory z rzędu mysz!

Dear Marcin M., Thank you for your feedback, and we sincerely apologize for the unfortunate incidents you experienced during your stay. The presence of a mouse near the bar is certainly not acceptable, and we are taking immediate action with pest control to resolve the issue. We understand how unsettling this must have been for you and your family. Regarding the locked room cards, we apologize for the inconvenience this caused, especially for your child. We will look into this issue to ensure it does not happen again in the future. We appreciate your patience and understanding, and we hope to welcome you back under better circumstances, providing a more pleasant and seamless experience. Sincerely, Nadine Flägel T&C Managerin

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 1 542 Liczba opinii 9/10 Lokalizacja
  • 1 941 Liczba opinii 7.9/10 Pokój
  • 1 782 Liczba opinii 9/10 Obsługa
  • 26 Liczba opinii 7.7/10 Internet
  • 1 561 Liczba opinii 8.9/10 Śniadanie
  • 927 Liczba opinii 8.9/10 Czystość
  • 209 Liczba opinii 5/10 Udogodnienia
  • 8 Liczba opinii 9.1/10 Zrównoważony rozwój

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