Ibis São Paulo Paulista 3 gwiazdki

Ocena klientów (Ocena ALL) 4.3/5 Liczba opinii: 3 811

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Ibis São Paulo Paulista - Image 1
Ibis São Paulo Paulista - Image 2
Ibis São Paulo Paulista - Image 3
Ibis São Paulo Paulista - Image 4
Avenida Paulista 2355, Bela Vista, 01311300 SÃO PAULO, Brazylia

Opis

O hotelu

  • 100 metrów od stacji metra Consolação

  • 33 minuty od lotniska São Paulo/ Congonhas

  • Hotel przyjazny dla zwierząt Gościmy zwierzęta o wadze do 15kg!

  • Blisko głównych szpitali Sirio Libanes, HCor i Nove de Julho.

  • Bar o swobodnej atmosferze z wyborem napojów i przekąsek przyrządzanych dla Ciebie

Nasze pokoje

Lokalizacja hotelu

Ibis São Paulo Paulista

Avenida Paulista 2355, Bela Vista
01311300 SÃO PAULO
Brazylia

Pozycja GPS:-23.55713, -46.66194

Telefon
Faks +55 11 3523-3030

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Parking
  • Zwierzęta mile widziane
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Wi-Fi
  • Klimatyzacja
  • Bar
  • Całkowity zakaz palenia na terenie całego obiektu

IBIS KITCHEN RESTAURANTE

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.3/5  Liczba opinii: 3 811

Ocena TripAdvisor  4.0/5  Liczba opinii: 3 329

Nice and professional staff

Ocena na stronie TripAdvisor 5.0/5

Isabel L Opinia zatwierdzona w TripAdvisor

Excellent choice on Paulista Avenue! Very professional and welcoming reception staff. Carlos and Luis demonstrated uncommon empathy and efficiency. We enjoyed having soup at the hotel when we arrived tired. There are plenty of places to walk and restaurants nearby. The hotel staff—both housekeeping, restaurant staff, and reception staff—are of a high standard and very friendly.

Dear isabellR4558WT, Thank you so much for sharing your experience with us! We are delighted to hear that you enjoyed your stay and that our team contributed to this with their friendliness and professionalism. It's great to know that Carlos and Luiz, along with the cleaning, restaurant, and reception teams, made an excellent impression—they will certainly be pleased with your recognition. We are also delighted to hear that you were able to take advantage of our location and enjoy the hotel's cuisine! We hope to welcome you back soon for another experience as positive as this one! Best regards.

Political statements, construction

Ocena na stronie TripAdvisor 2.0/5

Evan L Opinia zatwierdzona w TripAdvisor

Political pins worn by front desk staff. Inappropriate and not necessary, no mention of extensive construction in lobby and hotel floors. Overall poor experience.

Dear Evan Levy, Thank you for taking the time to tell us about your experience at the ibis São Paulo Paulista. Allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices. Employees cannot wear pins with political matters. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again at Ibis. Please do not hesitate to contact me during your next visit. Sincerely, Livia Alvisi General Manager

Nice location and front desk Ana and Corolime help a lot

Ocena na stronie TripAdvisor 5.0/5

Lingyun M Solo travel - Opinia zatwierdzona w TripAdvisor

Good location and good service plus front desk wonderful support Ana and Corolime does excellent work for helps. Next time I will stay this hotel also. Around this hotel is famous Ave which is is easy to find restaurants and shopping center.

Hello OnAir61606002241, how are you doing? Thank you for sharing your experience with us! We're happy to hear that our location and service met your expectations. It's great to know that Ana helped make your stay even better. Our team is dedicated to providing excellent service, and your recognition means a lot to us. We hope to welcome you back soon for another pleasant stay! Best regards.

Below Ibis average

Ocena na stronie TripAdvisor 3.0/5

cgALF Opinia zatwierdzona w TripAdvisor

The pictures you see on the hotel description are misleading, both for the lobby and the rooms. This hotel has an overall old, worn, tired feel and look. Rooms are small and windows face directly on to the next door building's huge cement wall, literally two meters away, so expect absolutely no view at all. Very poor water preassure in the bathroom (10th floor). Fortunately for us the A/C worked well. Would rather look for another place to stay next time.

Hello cgALF, how are you doing? Thank you for sharing your experience and we are sorry that your stay did not meet your expectations. We would like to clarify a few points mentioned: Our hotel is currently undergoing a refurbishment of the lobby and restaurant to offer a more modern and comfortable space. You will soon be able to enjoy a new ibis, with a revitalized infrastructure. As for the rooms, ibis is part of the Accor chain's economy category, with a focus on functionality and comfort. We recognize that the size may not meet all expectations and, for those looking for more spacious accommodation or additional services, we suggest considering brands such as Mercure, Novotel or Pullman, which offer a higher level of comfort. Regarding the view, due to our privileged location on Avenida Paulista, we are surrounded by buildings, and the views often include nearby buildings. Regarding the water pressure, we apologize for the inconvenience. We would like to know if the issue was reported to our staff during your stay, as we would have acted immediately to resolve it. Nevertheless, our maintenance team is already aware and will check to avoid similar situations in the future. Thank you again for your comments, which are fundamental to our continuous improvement, and we hope to have the opportunity to offer you a more positive experience on a future visit. Best Regards.

Not kidding. This is bad.

Ocena na stronie TripAdvisor 1.0/5

Willow A Opinia zatwierdzona w TripAdvisor

Worst hotel in existence. No control over cold or hot. No blankets. Was only heated by running hot water in the shower. The room is so small that was the way to get the room up to level heat. The windows have wind coming through even when closed. The phone has no way to call down stairs for help. The only solution is to sleep on the floor of the bathroom until I am rested enough to go down in person to the front desk where it smells like curry by the way.

Hello Willow, how are you? Thank you for your feedback and we deeply regret that your experience did not meet your expectations. We would like to clarify a few points: In the rooms, extra blankets are available inside the closet. If you need more, our reception team has plenty of extra blankets, which can be requested and picked up at any time. Regarding the size of the room, we would like to point out that ibis is a budget brand of the Accor chain, offering basic services with a focus on comfort and functionality. Alternatively, brands such as Mercure, Novotel or Pullman may better suit your preferences for future stays. Regarding the windows, we have recently made improvements to the sealing to prevent wind ingress, and we apologize if this impacted your stay. In addition, the rooms have a telephone next to the desk, allowing you to contact reception directly at any time. We are sorry for any discomfort caused and appreciate your feedback so that we can continually improve. We look forward to welcoming you again and offering you a superior experience. Best Regards.

Partner: TripAdvisor

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