Mercure Sao Paulo Jardins

Mercure Sao Paulo Jardins 4 gwiazdki

Ocena klientów (Ocena ALL) 4.3/5 Liczba opinii: 1 817

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O hotelu

  • Bezpłatne zakwaterowanie dla dzieci do 12 lat, pozostających w pokoju z rodzicami

  • Jesteśmy hotelem przyjaznym dla zwierząt. Spytaj naszych pracowników o warunki.

  • Hotel leży 1,9 km od szpitali Nove de Julho i Sirio Libanes

  • 500 metrów od Paulista Avenue. Tylko 5 minut spacerem!

  • 30 minut jazdy do lotniska São Paulo – Congonhas

Ten hotel uczestniczy w programie Planet 21 i działa na rzecz Positive Hospitality.

hotel certyfikowany ALLSAFE

Lokalizacja hotelu

Mercure Sao Paulo Jardins

Alameda Itu 1151, At Rua Augusta, JARDINS
01421001 SAO PAULO
Brazylia

Pozycja GPS:-23.561432, -46.662891

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Podsumowanie
Na miejscu
  • Basen
  • Parking
  • Restauracja
  • Podjazd dla wózków
  • Centrum wellness
  • Klimatyzacja
  • Wi-Fi
  • Śniadanie
  • Bar
  • Sale konferencyjne

AUGUSTA CAFÉ

Located in São Paulo's most charming district, the welcoming atmosphere of the Augusta Café restaurant offers an intimate and chic setting for business meetings, get-togethers with friends, or healthy and tasty meals.

Nasze pokoje

Oferujemy różne rodzaje pokoi charakteryzujących się elegancją i prostotą, zapewniających różne wrażenia. Korzystaj z komfortu pokoi standardowych lub zatrzymaj się w wyrafinowanych apartamentach typu privilege.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.3/5  Liczba opinii: 1 817

Ocena TripAdvisor  4.0/5  Liczba opinii: 1 750

Very poor service, not recommended

Ocena na stronie TripAdvisor 1.0/5

Anonymech Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

One of the worst customer service ever experienced, definitely not recommended. Check in was very poor, no help was given at check in at all. The service was terrible, not worth a 4 star hotel at all. Better service in a youth hostel than here. Many other options in São Paulo, don’t go here.

Dear guest, Thank you for taking the time to tell us about your experience at the Mercure São Paulo Jardins Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please be assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Pleasant hotel in one of the best neighborhoods in São Paulo

Ocena na stronie TripAdvisor 4.0/5

Guillermopm Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

Comfortable room with comfortable bed. To improve, there is a lack of a plug near the bed to be able to charge the phone that we all use as an alarm clock at the same time. The only outlet to plug in was far, not even next to the desk to plug in the computer and it was not well installed, sometimes it worked and sometimes it did not work (room 1105)

Dear guest, We very much appreciate your comments regarding your stay at the Mercure SP Jardins Hotel. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We hope your next visit will be as pleasant as the previous one. Sincerely, Daniela P General Manager

Good for pedestrians

Ocena na stronie TripAdvisor 5.0/5

mairac2014 Rodziny - Opinia zatwierdzona w TripAdvisor

The hotel is walking distance from fancy shops and all kinds of restaurants in an apparently safe area to walk even in the evening. Room is spacious, beds are really comfortable and shower is great. We enjoyed breakfast very much. Parking is available at extra cost.

Dear mairac2014, We are pleased to receive your compliments. Your satisfaction is the best reward for our employees who work daily to provide you with impeccable service. We look forward to welcoming you again. Mercure SP Jardins

Good location and very comfortable room but...

Ocena na stronie TripAdvisor 4.0/5

zefe2013 Rodziny - Opinia zatwierdzona w TripAdvisor

Very well located in the City of São Paulo and room is very comfortable but hotel staff employees have much to learn. Staff should be concerned to solve clients' demands not only problems of the hotel.

Hi zefe2013, Thank you for taking the time to tell us about your experience at Mercure SP Jardins. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure we strive to provide our guests the best service and products with the best quality. I hope we have another chance to have you staying with us, I will look after your reservation myself. Regards, General Manager Mercure P Jardins

Good location, Horrible staff

Ocena na stronie TripAdvisor 2.0/5

Rodrigo H Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

Excellent location. Hotel is good. Staff is very impolite and not trained. Will never come back. Being part of Accor Group I expected better. Had problems with room Noise, staff acted horribly about it. General manager didn’t even care to hear about it.

Dear X5370RTrodrigol, Thank you for sending us your feedback regarding your last stay. I did follow up the case myself, please accept my sincere apologies. At the Mercure we strive to provide our guests the best service and products with the best quality. I hope we have another chance to have you staying with us, I will look after your reservation myself. Regards, General Manager Mercure SP Jardins

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 509 Liczba opinii 9.7/10 Lokalizacja
  • 855 Liczba opinii 6.7/10 Pokój
  • 806 Liczba opinii 7.3/10 Obsługa
  • 35 Liczba opinii 2.8/10 Internet
  • 469 Liczba opinii 7/10 Śniadanie
  • 383 Liczba opinii 6.6/10 Komfort
  • 297 Liczba opinii 6.6/10 Czystość
  • 156 Liczba opinii 4.9/10 Dobra oferta cenowa

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