Sofitel Montreal Golden Mile 5 stars

Customer review rating (ALL Rating) 4.6/5 3,433 reviews

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Description

Hotel extras

  • Gastronomic renowned French Restaurant

  • Located in the city centre, within the fashionable Golden Square Mile.

  • Parking valet service and easy access to public transportation.

  • Large meeting spaces.

  • Gastronomic restaurant Renoir

Our accommodation(s)

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Hotel location

Sofitel Montreal Golden Mile

1155 Sherbrooke Street West, Montreal - Quebec
H3A 2N3 Montreal
Canada

GPS:45.501112, -73.577306

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

LE RENOIR

Currently unavailable

Inspired by French cuisine and infused with international flavours, the restaurant Renoir offers fine, inventive cuisine utilizing local products.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  3,433 reviews

TripAdvisor Rating  4.5/5  2,902 reviews

Certificate of excellence 2023

Great but

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

We had a great experience at a Sofitel in Washington, D.C. that we decided to stay at a Sofitel when visiting Montreal this time round. The hotel was great, but not extraordinary. I actually paid to upgrade to a larger room because the first room we were given was comically small. Loved the in room nespresso machine and tea, but no tea cups or tea kettle were given to have the tea. Only espresso cups. Room service quickly assisted us with this, but a hotel that markets itself as a high end hotel should already anticipate these needs. The valet lost our car twice and retrieving the car was painfully slow even with calling ahead to ensure our car would be there. One morning we had to wait more than thirty minutes for our car to be retrieved. The staff were beyond professional and accommodating. I can not say enough things about the staff. They truly went above and beyond to make you feel welcomed and at home. While the stay was great the next time we are in town we will be checking out other accommodations. We actually had a better experience the last time we were in Montreal at another Accor property, the Fairmont Queen Elizabeth. Halfway through our trip we kind of wished we had booked at the Queen Elizabeth this time around.

Dear Mr. Chaz B., Thank you for taking the time to tell us about your experience at the Sofitel Montréal Golden Mile. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marc Pichot General Manager

Great place

Customer review rating 5.0/5

Eric B. Families - Confirmed reviews ALL

Great location, nice bedroom, friendly staff. Restaurant Renoir is very good

Dear Eric B., We very much appreciate your comments regarding your stay at the Sofitel Montréal Golden Mile. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc Pichot General Manager

Excellent location

Customer review rating 5.0/5

Susan C. Friends - Confirmed reviews ALL

Every single person that worked at this hotel was a ten out of ten. A class act. Honestly the hotel is fortunate to have such fine people. Without exception Conceriege made suggestions of something we could do in a short Time.

Dear Susan C., We very much appreciate your comments regarding your stay at the Sofitel Montréal Golden Mile. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc Pichot General Manager

Well located and good stay

Customer review rating 5.0/5

Mark G. Families - Confirmed reviews ALL

Very very comfortable

Dear Mark G., Thank you for taking the time to tell us about your experience at the Sofitel Montréal Golden Mile. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We are looking forward to welcoming you back to Sofitel Montreal Golden Mile. Sincerely, Marc Pichot General Manager

Nice room and staff

Customer review rating 3.0/5

James C. Business - Confirmed reviews ALL

I was a little dissatisfied with the breakfast menu and breakfast itself. I really did not enjoy the coffee at all and ended up buying coffee elsewhere.

Dear James Paul C., Thank you for taking the time to tell us about your experience at the Sofitel Montréal Golden Mile. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Intern follow up will be done regarding the breakfast experience you had. Thank you for mentioning it. We are looking forward to welcoming you back to Sofitel Montreal Golden Mile. Sincerely, Marc Pichot General Manager

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Other web-users rate our hotel

  • 609 reviews 9.5/10 Location
  • 1,157 reviews 7.7/10 Room
  • 1,528 reviews 8.9/10 Service
  • 15 reviews 5.2/10 WiFi
  • 385 reviews 7.6/10 Food
  • 326 reviews 8.3/10 Cleanliness
  • 183 reviews 6.5/10 Breakfast
  • 44 reviews 3.5/10 Wellness Area

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