Sofitel Montréal Golden Mile Hotel 5 stars

Greeting by Kevin and the valet service was outstanding. Checkin was very professional and friendly. Service at the outdoor patio was excellent. Room was very comfortable. Covid-19 procedures were well communicated. Great visit.

Hotel staff was great and friendly, location is perfect. Loved having the google cast feature.

Very professional Very clean and very respectful of the current Covid climate Service is always personal and exemplary

All went smoothly from check in to check out

Hotel staff were curious and extremely helpful. The breakfasts were delicious. Would definitely stay there on my next trip to Montreal.

Room cleanliness should have been much better

Kind people Very nice room

I stay at different hotels properties a lot, as I'm a part-time travel agent. Normally I receive great service. During my weekend at Sofitel Montreal, I'm could not stop noticing the above and beyond service, starting from the Valet from when I arrived at the hotel to the concierge, bellman, and then the front desk when I checked out. Everyone I came in contact with was beyond amazing customer service, beyond being courteous, positive, welcoming, always smiling, I could go on a on. I will definitely be recommending this property to my clients for when they travel to Montreal. If possible it would be amazing to add this property to the Kiwi collection for extra amenities.

Booked a room for a day at Sofitel for a little staycation and accidentally booked for the wrong day. Front desk was more than happy to help me reschedule and check in on the spot. Room was spotless, everyone is very friendly. My favorite place to stay!

Very nice hotel. Staff courteous, polite and friendly!

As always, the staff was great. It was good to see the restaurant and bar area open. I am a loyal Accor member, and the Sofitel Montreal and Sofitel Chicago are my go-to locations when I am in those cities. Montreal could use some updating, but I wouldn't hesitate staying there at any time, and I always recommend it.

What a fun time we had. It was great to get away and be able to enjoy the downtown core. The staff was very helpful and friendly. Loved my stay there and have plans to return in the near future. Nice location and the restaurant is great too.

Good stay and appreciated very much making the reservation with in-house agent Josiane Okuka. She tended to my requests so that my stay could be uninterrupted with service requests. Only recurring glitch are the bathrobes. Great service from house valet Oscar who found me a men's large; the suite only had women's medium! Same issue I had at the Sofitel in Luxemburg where they could not find anything bigger than a women's medium that would not even have fit some of staff! But Sofitel Berlin always has the right size and SO thankful that Montreal could find a fit! They were able to accommodate the fit on the stay after this one, too. I'm not an overly big man, but want a comfortable bathrobe fit Missed the usual extra chair in the suite, but should have called to ask about it. Restaurant maitre d' was supurb (from the Netherlands) and waiter Thomas and others great (had all my meals in the restaurant). Looking forward do dining there again despite the rather limited menu. I'll be staying there again shortly and look forward to the stay. Also, ACCOR seems to have a good COVID-19 policy running (although I miss room service!)

In these difficult times, the Sofitel Montreal finds a way to keep everyone safe while never sacrificing the elite service that keeps me coming back! It also helps that they have the most comfortable beds in Montreal.

Nice room, amenities, location, staff... everything was perfect. The floor in the bathroom was a bit cold (Marble) but they do provide slippers so not an issue. Very quiet on the floors so got a great night of sleep. Comfy bed and pillows.