Sofitel Montreal Golden Mile 5 stars

Customer review rating (ALL Rating) 4.4/5 3,055 reviews

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1155 Sherbrooke Street West, Montreal - Quebec, H3A 2N3 Montreal, Canada

Description

Hotel extras

  • Gastronomic renowned French Restaurant

  • Located in the city centre, within the fashionable Golden Square Mile.

  • Parking valet service and easy access to public transportation.

  • Large meeting spaces.

  • Gastronomic restaurant Renoir

Our accommodation(s)

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Hotel location

Sofitel Montreal Golden Mile

1155 Sherbrooke Street West, Montreal - Quebec
H3A 2N3 Montreal
Canada

GPS:45.501112, -73.577306

Telephone
Fax +1 514-788-2951

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

LE RENOIR

Inspired by French cuisine and infused with international flavours, the restaurant Renoir offers fine, inventive cuisine utilizing local products.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  3,055 reviews

TripAdvisor Rating  4.5/5  2,931 reviews

Certificate of excellence 2024

Perfect Hotel

Customer review rating 4.5/5

Steve T. Couples - Confirmed reviews ALL

Despite the ongoing work at the hotel, the time spent there was perfect. The staff was, as usual, very kind and offered a personalized service.

Dear Steve T., We very much appreciate your comments regarding your stay at the Sofitel Montréal Golden Mile. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc Pichot General Manager

Really Not Worth It. Better options nearby.

Customer review rating 1.5/5

Fc Couples - Confirmed reviews ALL

The hotel thought it was a good idea to do renovations during the busy holiday periods so their famous brunch restaurant was closed and so was the gym. If this was mentioned at time of booking, we would not have come here - especially at holiday prices. The rooms are old and basic (70s pine wood furniture....) with really creepy framed photos of black and white buildings on the walls that look haunted AND on one day, no idea why the room reeked of onions after housekeeping. We have stayed in Sofitel's around the world and this doesn't deserve the brand. There are MUCH better hotels for same price range or cheaper in the vicinity (Le Germain being one we moved to after this hotel, so chique). But I will say the staff were VERY nice, polite and super helpful and the only reason I don't give you a 1 rating.

Dear Francis C., Thank you for taking the time to tell us about your experience at the Sofitel Montréal Golden Mile. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. The information about our embellishment project is disclosed on our websites and in a pre-arrival email. I am sorry that the information did not make it to you. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marc Pichot General Manager

Great Stay

Customer review rating 4.5/5

Ian H. Couples - Confirmed reviews ALL

Service is some of the best I've ever had. Only negative - I didn't know the bar and restaurant were under renovation so we couldn't make use of those amenities. We had dinner plans out each night of our stay anyway but a drink at the bar before/after would have been nice.

Dear Ian H., We very much appreciate your comments regarding your stay at the Sofitel Montréal Golden Mile. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. The information about our embellishment project is disclosed on our websites and in a pre-arrival email. I am sorry that the information did not make it to you. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc Pichot General Manager

Nice hotel but nothing special

Customer review rating 3.0/5

Kate Families - Confirmed reviews ALL

The hotel is nice and well located, but front desk is a little distant and there isn’t workout space or a place to sit with family and friends outside the room to talk or get a drink. Overall, a nice and very functional hotel but for the price you could do that at a much cheaper location.

Dear Matthew M., Thank you for taking the time to tell us about your experience at the Sofitel Montréal Golden Mile. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We are truly sorry that you couldn't enjoy our amenities. We are looking forward to welcoming you back to Sofitel Montreal Golden Mile when our refurbishment project will be completed. Sincerely, Marc Pichot General Manager

Just basic minus staff

Customer review rating 1.0/5

Sally R. Families - Confirmed reviews ALL

I hate to leave a review like this but was VERY disappointed with this hotel overall. I was not aware it was under construction. We came in for NYE, which is a special night. I picked this hotel BECAUSE it had amenities which looked really nice on-line. No restaurant, no gym, no pool. Just a room and a basic room at that. One bed was great and one was not. When we called to see if they would switch us, they didn’t. The hotel was not full at all. I was so broken hearted and wish I would have picked the Ritz just down the street. :(. Can’t get time back but this hotel was a complete miss. The staff were sweet but that’s it.

Dear Sally R., Thank you for taking the time to tell us about your experience at the Sofitel Montréal Golden Mile. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. The information about our embellishment project is disclosed on our websites and in a pre-arrival email. I am sorry that the information did not make it to you. We are truly sorry that we couldn't offered you another room, the availability at this time didn't allowed us to do so. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marc Pichot General Manager

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Other web-users rate our hotel

  • 569 reviews 9.4/10 Location
  • 1,103 reviews 7.6/10 Room
  • 1,407 reviews 8.7/10 Service
  • 14 reviews 4.7/10 WiFi
  • 439 reviews 5.1/10 Food
  • 375 reviews 3.1/10 Amenities
  • 295 reviews 8.2/10 Cleanliness
  • 207 reviews 4.7/10 Value

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