ibis Rugby East 3 gwiazdki

Ocena klientów (Ocena ALL) 4.2/5 Liczba opinii: 46

Gwarancja
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Dirft East, Parklands Crick, Northamptonshire, NN6 7EX RUGBY, United Kingdom

Opis

O hotelu

  • New Seasonal Menu

  • Meeting rooms available - call for info

  • Located 17 miles from The Silverstone Grand Prix circuit

  • Car Park onsite with EV Charging point available

  • Ideally located close to the M1 and with M6

Nasze pokoje

Lokalizacja hotelu

ibis Rugby East

Dirft East, Parklands Crick, Northamptonshire
NN6 7EX RUGBY
United Kingdom

Pozycja GPS:52.352512, -1.159272

Telefon
Faks +44 1788 824332

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Parking
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu

RUGBY

Restaurant open as normal, Room service dinner available at no extra charge. Grab and go or breakfast buffet available

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.2/5  Liczba opinii: 46

Ocena TripAdvisor  3.5/5  Liczba opinii: 542

Good, could be better, good value.

Ocena na stronie TripAdvisor 4.0/5

GoPlaces51450153019 Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

Great rooms, nice size clean and tidy. Restaurant bit like faulty towers. Running round like headless chickens! All in all for the money you can’t knock it. I would stay again. Not my first choice though. Need to be a little more calm and it would be perfect for the money.

Hi GoPlaces51450153019, Thanks for your review! We're glad you enjoyed the great rooms and found them clean and tidy. We apologize for the hustle in the restaurant. Our team is working on turning down the chaos a notch! We appreciate your understanding and look forward to welcoming you back for an even better stay! Kindest Regards, Sasha L. General Manager

Restaurant needs to be reviewed

Ocena na stronie TripAdvisor 3.0/5

Paul G Opinia zatwierdzona w TripAdvisor

Checkin quick and easy. Placed the car registration into the screen located at reception to avoid a charge. Informed of the breakfast time and also I was asked if I would like to book a table for the evening meal as they will get busy. Informed that last orders for food would be 21:00, so I booked my table for 20:30. Room clean and spacious. Had a pre drink prior to my meal and when I asked at 20:35 if I could order food, I was told that they had too many orders and the kitchen was now closed for orders ( not busy at all). Thanks IBIS for my one and only stay. Hopefully breakfast will be available in the morning if not to busy.

Dear paulgE3415MU, Thank you for sharing your feedback regarding your recent stay with us at Ibis. I sincerely apologize for the inconvenience you experienced with our dining service. We strive to accommodate all our guests' requests, and it's disappointing to hear that we fell short in this instance, especially after you had taken the time to reserve a table. Please rest assured that we will address this with our team to ensure it doesn't happen again in the future. We value your business and hope that, despite this setback, you were able to enjoy a comfortable and relaxing stay in your room. We hope that breakfast the following morning met your expectations. Should you choose to give us another opportunity, we would be more than happy to make your next stay more enjoyable. Warmest Regards, Sasha Lungu

Great value

Ocena na stronie TripAdvisor 5.0/5

Navigator19702201161 Couples - Opinia zatwierdzona w TripAdvisor

Never been to a Ibis hotel befoer, but was very impressed by the standards of the room and food. I am in a wheelchair but the hotel didn't have any accessible rooms available. That didnt detract from the overall pleasant stay. The bed was big and comfy, and the room was spacious enough to accommodate my wheelchair. There is a large choice for breakfast, which was really nice. The restaurant is not open for dinner on weekends, which is a pity. Never mind. There are lots of eateries nearby. We would definitely stay at an Ibis hotel again.

Dear Navigator19702201161, Thank you for taking the time to share your feedback. We're delighted that you were impressed with the room standards and enjoyed the food during your stay. While we regret that an accessible room wasn’t available, we’re glad to hear the room still accommodated your wheelchair comfortably, and that the bed and breakfast selection met your expectations. We apologize for the restaurant not being open for dinner on weekends, but it's great to know you found alternative dining options nearby. We truly appreciate your kind words and look forward to welcoming you back to an Ibis hotel in the future.

I Expected Jeremy Beadle to Jump Out of a Closet.

Ocena na stronie TripAdvisor 1.0/5

L5786DKjamesb Opinia zatwierdzona w TripAdvisor

This hotel stay felt a bit like it was a practical joke. The staff were very nice at check in, and throughout my stay. My room looked nice, and was clean, but once I settled in, the problems started to appear unfortunately. First of all, my room was sweltering. I wrestled with the air-con, checking online to see if I was operating it correctly, eventually having to go downstairs to ask for a fan. A staff member attempted to adjust my room from their controls. However nothing changed all night temperature wise. There are seemingly no fans in the hotel, which seems like an oversight. Knowing there was no way I'd sleep, I decided to try anyway and turned my light off to try at least. It was then that I noticed a green emergency light that is permanently on near the door, illuminating most of my room, like a child's night light. While tossing and turning all night due to the heat and light, I noticed I was laying on a thin mattress topper as opposed to a proper mattress. This explained the uncomfortable bed, just in case the tropical conditions weren't uncomfortable enough. I suppose if you like firm beds, this might not be an issue. However the pillows were great, or at least would have been, without the constant perspiration. While awake all night, I was able to fully appreciate the slamming doors and loudly talking guests, coming back from the 24 hour bar. At least someone was having a good time. So now, after a completely sleepless night, I can look forward to a long drive with my eyeballs on the dashboard of my car. Mercifully, I only booked one night, however if it was more,I would have definitely left today and found somewhere else, or failing that, just gone home and abandoned my trip.

Dear L5786DKjamesb, Thank you for sharing such detailed feedback. We’re truly sorry to hear that your stay was far from restful and that you encountered so many issues. While we’re pleased that our staff made a positive impression, we regret that the room temperature, lighting, and bed comfort caused such discomfort. Your comments highlight several areas where we need to improve, and we’re taking your experience very seriously to ensure these problems are addressed. We understand how frustrating it must have been, and we’re sorry for the inconvenience this caused. Should you choose to stay with us again, we’ll do everything possible to provide a much better experience. Please do not hesitate to contact me on H3588-GM@ACCOR.COM if you wish to discuss your stay further. Sincerely, Sasha Lungu General Manager

Wouldn't be in my list of places to stay again

Ocena na stronie TripAdvisor 3.0/5

Arl J Opinia zatwierdzona w TripAdvisor

Rooms are nice, very clean, staff that we spoke to were welcoming. However, went for breakfast at 8am - they had run out of milk!!!! What hotel runs out of milk especially at breakfast? Also the water pressure in our room was nothing short of diabolical. Toilet flushed with plenty pressure but the sink and shower were shocking in room 208.

Dear aj260268, Thank you for your valuable feedback. We're delighted to hear that you appreciated the cleanliness of our rooms and the warm welcome from our staff. However, I’m truly sorry for the inconvenience you experienced with the milk shortage at breakfast and the water pressure in your room. This is certainly not the level of service we strive to offer. Please know that we are addressing these issues to ensure a better experience for our guests. We hope to have the pleasure of welcoming you back and providing a stay that exceeds your expectations. Warmest Regards, Sasha Lungu - General Manager

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 40 Liczba opinii 8.1/10 Lokalizacja
  • 138 Liczba opinii 8.2/10 Pokój
  • 94 Liczba opinii 8.3/10 Obsługa
  • 76 Liczba opinii 7.8/10 Komfort
  • 71 Liczba opinii 9.6/10 Czystość
  • 61 Liczba opinii 6.1/10 Śniadanie
  • 40 Liczba opinii 2.6/10 Jedzenie
  • 20 Liczba opinii 7.5/10 Udogodnienia

Zarządzane przez Trustyou

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