Отель Novotel Париж Эйфелева башня 4 звезды

Do not recommend to stay here. For the rates you are paying for this hotel, you can get better deals on newer hotels. Location is OK, but not great;20 mins walking to the Eiffel Tower. Personnel is not friendly and all the installations are crowded...

My stay at the Novotel Paris Centre Tour Eiffel was great. It is located at a 10min walk from the Eiffel Tower. The room was spacious and comfortable, and the staff was very helpful. I would definitely recommend this hotel.

Грязная ванна, волосы в раковине, сложно найти полотенце, плохо уходит вода в раковине.

This is my second stay at this property this year and I have no regrets choosing to spend the vacation time there. The staff were always ready to help. Having checked in on line, my room key was ready on arrival. The front desk, housekeeping, room service and even maintenance staff were always ready to help.

Service and breakfast was really good, but our room was not nice. There was a strong smell of drain in the room, the water pressure in the shower was poor, the safe was not working and the carpet was old and had stains.

All seemed good from the outside but it was not all as it seemed. If they put you on the top floor you have to lugg your bag up a set of stairs as the left doesn't go there. Well the room was spacious and the view terrific, but the carpet was disgusting. It looked like the original carpet that was terribly stained and had never been steam or dry cleaned. It was not even up to backpackers standard.! I asked if it could be cleaned during the day and was told they would look at it. Two days passed and my room was not made up. Three phone calls later and the promises were not me so a trip to reception was made and I was accused of not putting the make my room up sign on the door which I had. Further requests regarding the carpet were made and was told the carpets were being replaced throughout the hotel. RUBBISH. The French arent renowned for hygiene and this is a perfect reminder. The shower mixer was not working properly and I requested it to be fixed so you could have a shower that was not boiling or freezing but this also was to hard for them to do. To top it off the bar staff reminded me of faulty towers- I being non French were in there way. NEVER again.

Мы ежегодно проводим большую конференцию в Париже и уже трижды делали это с Новотель. Очень довольны уровнем сервиса и поддержки, оказываемым отелем. Работа всех служб отеля организована прекрасно, все работает, как часы.

I booked to stay in this hotel - only to understand 1 hour after i booked the hotel i noticed i booked the incorrect date. I contacted the hotel directly only to be told that because i booked the hotel on a no refund section i could not cancel. I also asked could i perhaps stay another time and apply me with credit - answer - NO. Shocking customer service - would never recommend this hotel to any body - they do not care about the service the only care about making money.

Все было прекрасно, уборка каждый день. Единственное иногда клининг-менеджеры игнорировали табличку на двери не беспокоить и все равно заходили в номер.

Сотрудники ресепшн (быстро, четко, русско-говорящий персонал (в предыдущие разы не встречала)) Горничные (ненавязчиво, но качественно и внимательные к пожеланиям гостя) Номер был хороший (прекрасный вид, уютный), но нужен небольшой косметический ремонт Не понравился в этот раз завтрак и работа ресторана. Очень плохо по сравнению с предыдущими годами

The hotel lobby was nice and clean, but our room 2027 was in terrible condition with carpet stains and mould in the bathroom. Really spoiled our holiday. We will not be returning to this hotel in future.

The hotel's name is "Tour Eiffel" do not be mislead thinking you are very close to the Eifel Tower, it's still quite a walk. the mercure of accor is much closer. when we were there the near by metro line was undergoing maintenance, which meant either walk or take a cab. The hotel it self is what you can expect of a Novotel, clean, solid, friendly staff but nothing more. The room we were in was around 400 euro for a night.. in some cities you may expect more for that but this is Paris. So good, normal Novotel. The breakfast however was really bad. I travel a lot for work and I'm used to hotel breakfasts, this was one of the worste I've had in a long time. Eggs, bacon, saucages were cold, eggs were dramatically under cooked. The pancake station, undercooked the pancakes and they were just nasty. the croissants were average but very greasy, the fruit was tasteless. at least there was coffee.

Проживала на 28 этаже была восхищена панорамным видом из номера .

I stayed in Novotel Paris and I had very bad experience staying at this property. I requested for early check in and still I did not get the room until the mid of the day. The room quality was poor, it was badly designed, it was a real bad experience and they charged me more which I did not get it back yet, it is more than 3 weeks now. Terrible, I will not recommend anybody to stay in this property.

Спасибо администрации и всем от фронтдеск, коньсьержей до горничных за хорошее выполнение своих обязанностей и готовность помочь! Есть несколько моментов которые я хочу отметить, чтобы ваш отель стал лучше: 1) необходимо принять все меры чтобы избавиться от мышей в помещениях, особенно там где люди принимают пищу( те меры которые персонал принял результата не дали); 2) в номере в туалете не хватает щетки для унитаза( вроде и готов сам поддерживать чистоту но очень неудобно чувствуешь себя когда незнакомому человеку приходиться чистить унитаз за тебя); 3) в номере 504 неисправен сейф ( я так и не нашёл время вызвать и дождаться специального человека для ремонта); 4) очень хочется иметь приличный шкаф для вещей ( особенно если приезжаешь на 4 недели). Спасибо за гостеприимство и тёплый приём в отеле! С уважением, Хачатурян