Novotel Париж Эйфелева башня 4 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.0/5 Отзывов: 2 930

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Описание

Особенности отеля

  • Отель в центре города, в 10 минутах ходьбы от Эйфелевой башни

  • Частная охраняемая платная автостоянка

  • Крытый бассейн с подогревом: бесплатный вход, требуется бронирование; фитнес-зона и сауны

  • Семейные номера, Wi-Fi

  • 30 конференц-залов, 3000 м² с гибкой планировкой

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Расположение отеля

Novotel Париж Эйфелева башня

61 quai de Grenelle
75015 ПАРИЖ
Франция

GPS:48.849778, 2.282836

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При отеле
  • Бассейн
  • Парковка
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено
  • Обслуживание в номере

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.0/5  Отзывов: 2 930

Рейтинг TripAdvisor  3.5/5  Отзывов: 6 301

Don’t waste money staying here, especially a women traveling alone.

Примечание: Tripadvisor 1.0/5

Gina P Friends getaway - Реальные отзывы TripAdvisor

Not my first time here staying in this hotel but the customer service has gone down hill fast. The staff could not even answer basic questions. Google refreshed my memory about metro lines but the front desk is less than useless. Had broken fixtures in the rooms, there only response was “Sorry, move rooms”. So I spent 2 hours of my vacation packing up and switching rooms. Not acceptable. Novotel has gone downhill fast!!

Don’t stay here!

Примечание: Tripadvisor 1.0/5

Smonica2014 Friends getaway - Реальные отзывы TripAdvisor

If I could give a zero I would. Bed broken, staff dismissive to any issue, especially the manager at the front desk. I have stayed here several times but NEVER again. Do not stay here. I think someone needs to take a really good look at the staff and their idea of customer service.

Bad customer service

Примечание: Tripadvisor 2.0/5

deer1118 Friends getaway - Реальные отзывы TripAdvisor

We were three people in a room with a queen size bed, and a pull out which would’ve been fine. But, on the second night, the pull out broke. We stuffed pillows under to hold up the frame. We came back from a day of touring to find the bed in the same exact shape.

Bedbugs!!!

Примечание: Tripadvisor 2.0/5

F5278QMtamaraa Реальные отзывы TripAdvisor

Two night weekend stay with partner and child - would never go back; Firstly and worst of all - we’ve come back bitten all over by bedbugs. Absolutely horrifying. Even without the bedbugs: The child’s pull out sofa-bed mattress was beyond uncomfortable. This is not a four-star hotel; everything is bare bones, e.g paper cups in the room for the tea/coffee. No room service beyond 10.30pm. Not a single USB charging socket in the whole room and only one plug socket. Baffling in 2024. Paid for exec breakfast (which did allow us to avoid the incredibly long lines in the main breakfast hall) but told no when asked for an omelette. Then observed another family being brought omelettes. Checked again and an omelette was very grudgingly ordered for me. All very odd. Could not recommend this hotel and would not go back.

Dear Tamaraa, We are quite surprised by your feedback regarding bedbugs, as we have not had any recent reports of such issues. We take this matter extremely seriously and work with a specialized pest control company that intervenes immediately at the slightest concern, though these instances are very rare. Additionally, despite the information available, we have not been able to locate your reservation in our system, which makes it difficult to further investigate your stay. Regarding the comfort of the room and the overall service, we apologize that certain aspects, such as the sofa bed and restaurant service, did not meet your expectations. Your feedback is valuable to us, and we will carefully review it to improve the experience for future guests. Once again, we sincerely regret that your stay was not as satisfactory as it should have been, and we hope to have the opportunity to provide you with a better experience in the future. Marie Bourguignon Guest Relation Manager

Short, Sharp but Sweet and Savoury stay at A high floor room with scenic view of Paris

Примечание: Tripadvisor 4.0/5

squirrelshb Couples - Реальные отзывы TripAdvisor

Oh Paris and this hotel so close to monument of love in Paris! Hotel welcomed us very warmly! We had gotten in late on a day at about 9 pm, tired and apprehensive about how this hotel would be, but all our apprehension was just blown away, by the hotel staff with the level of care they lent us at check in…. What worked well? The buffet spread and varieties of dry fruits even for a pure vegan like me were boundless…. The buffet breakfast was very well attended by a zealous team at the restaurant and seating was comfortable too!! The room was compact with a very helpful bathtub in the bathroom….. They also have a common area with micro-wave and a small pantry!! It was useful after we returned late at night from Disney Land! There are good cafes closeby and the hotel is well connected with metro stations closeby…. Overall a very very pleasant experience!!!! Thank you to all the staff at Reception, Restaurant, luggage room!!! Thank you!!!! 🧿❤️🌻🙏🏽 #gratitude 🧿🙏🏽 #hbexperiencestravel777999🧿❤️🙏🏽 What can be a bit better…. ? The rooms could be a bit bigger… but that’s a personal opinion… ☺️

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Другие интернет-пользователи оценили наш отель

  • 2 490 Отзывов 9.4/10 Расположение
  • 3 212 Отзывов 5.2/10 Номер
  • 2 570 Отзывов 7.1/10 Сервис
  • 41 Отзывов 5.9/10 Интернет
  • 1 334 Отзывов 4.6/10 Комфорт
  • 1 159 Отзывов 6.2/10 Завтрак
  • 1 122 Отзывов 4.8/10 Чистота
  • 889 Отзывов 4.7/10 Удобства

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