ホテル メルキュール パリ トゥール エッフェル ポン ミラボー 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.2/5 2,015 件のレビュー

ALLSAFE認証ホテル

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ホテル メルキュール パリ トゥール エッフェル ポン ミラボー
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+ 15 サービス

ホテルのその他の情報

  • Bureau VeritasによるALLSAFEの認証取得済み

  • セーヌ川岸に近接

  • ファミリールーム、隣接するベッドルーム 2 室

  • プリビレッジルーム、セーヌ川の眺め

  • 10 号線と RER C のジャベル駅の近く(エッフェル塔、ボーグルネル、ローランギャロス)

ホテル所在地

ホテル メルキュール パリ トゥール エッフェル ポン ミラボー

10 Avenue Emile Zola
75015 パリ
フランス

ファックス: (+33)1/45775787

チェックインは12h00からです

チェックアウトは12h00です

  • BUS:  62 JAVEL

  • BUS 2:  88 JAVEL

  • BOULOGNE ST CLOUD/AUSTERLITZ:  10 JAVEL-A. CITROEN

  • ST QUENTIN EN YVELINES:  RER C JAVEL

  • 飛行機で

    PARIS ORLY 14km / 8.7 マイル

  • 飛行機で

    ROISSY CDG 35km / 21.75 マイル

  • ヘリコプターで

    HELIFRANCE 1.4km / 0.87 マイル

  • ヘリコプターで

    LE BOURGET 25km / 15.63 マイル

  • 車で

    PORTE DE VERSAILLES 3.1km / 1.93 マイル

  • 車で

    Périphérique Intér.Pte de Sèvres 6km / 3.75 マイル

  • 車で

    Périphérique ext.Pte Saint Cloud 5km / 3.13 マイル

  • 車で

    QUAI D'ISSY 2.2km / 1.37 マイル

  • 電車で

    AUSTERLITZ 8.3km / 5.16 マイル

  • 電車で

    GARE DE LYON 7km / 4.35 マイル

  • 電車で

    GARE MONTPARNASSE 3.9km / 2.42 マイル

  • 電車で

    GARE SAINT LAZARE 6km / 3.73 マイル

GPS:48.846127, 2.278836

ホテルサービス

チェックインはからです - チェックアウトはです

概要
  • 車椅子利用可能なホテル
  • エアコン
  • Wifi
  • バー

M LOUNGE 非契約写真

モダンなデザインのバー「Mラウンジ」で、グランヴァンメルキュールワインやお好みのドリンクをお楽しみください。同僚やご友人、ご家族と、心地よい雰囲気の中でくつろぎのひとときをお過ごしいただけます。

当ホテルの客室

ご要望に添えるよう、さまざまなタイプのお部屋をご用意しております。スタンダードルームまたはプリビレッジルームには充実したアメニティをご用意し、中にはセーヌ川の眺めが楽しめるお部屋もあります。ご出張や家族旅行、 パリで過ごすロマンチックな週末にご利用ください。客室はすべて静かで落ち着いた環境です。内装は、素材そのものを活かした自然な風合いと、赤とグレイを使った色合いがほどよく調和しており、スタイリッシュでコンテンポラリーデザインの演出が一層の高級感を醸し出しています。

お客さまの口コミ
ホテル メルキュール パリ トゥール エッフェル ポン ミラボー

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ 4.2/5

2,015 件のレビュー

トリップアドバイザーの評価 4.0/5

871 件のレビュー

便利な場所

お客さまの声 3.5/5

匿名 ビジネス - 04/03/2020 確認済みレビュー すべて

エッフェル塔、地下鉄の駅も近く便利。しかし予想どおり部屋はせまく、バスタブはなかった。

TAKAYUKI T. 様 この度は、Hôtel Mercure Paris Tour Eiffel Pont Mirabeau でのご宿泊に関します、貴重なご意見・ご感想をお聞かせいただき、誠にありがとうございました。頂戴いたしましたご意見・ご感想をもとに、更なるサービスの向上に尽力してまいります。 またのご宿泊をスタッフ一同、心よりお待ち申し上げております。 Sara Réception

1泊+2泊

お客さまの声 4.5/5

No N. カップル - 17/10/2019 確認済みレビュー すべて

Radio Franceのコンサートに通うためにここを選んだ。 1泊目の203は上級の部屋、但し地下鉄のノイズが大きい。私達は気にしないが。 その後でVersaillesのIbisに1泊。 2,3泊目の204は通常の部屋、地下鉄のノイズは聴こえるが203よりずっと小さい。 どちらも良い部屋だった。

MASAKI S. 様 この度は、Hôtel Mercure Paris Tour Eiffel Pont Mirabeau でのご宿泊に関します、貴重なご意見・ご感想をお聞かせいただき、誠にありがとうございました。頂戴いたしましたご意見・ご感想をもとに、更なるサービスの向上に尽力してまいります。 またのご宿泊をスタッフ一同、心よりお待ち申し上げております。 Ikenna E

Poor level Of services and very small rooms for the Four stars hotel

トリップアドバイザーの評価 2.0/5

emilio gerardo h Family - 10/06/2019 トリップアドバイザー認証口コミ

Very small rooms without typical ammeties that normally we have on this level , such iron flat , tooth brush , for instance , the breackfast time is very short , and the response time for customer servicie is very very long time.

Dear Emilio Gerardo, Firstly I would like to thank you for taking the time to review your stay at the Mercure Paris Tour Eiffel Pont Mirabeau. We are sincerely sorry to have given you reason to write such comments about your experience with us, we have, as usual in our hotel, all those amenities, some of them have to be requested at the front office (Iron, dental kit) and we will gladly be given to you. We are constantly working on presenting a very high level of Customer service, if this wasn't what you have felt from our team than we sincerely want to excuse ourselves and hope to find another opportunity to prove our professionalism to you. Feel free to contact us any time. Best regards,

メトロやRERの駅近で便利

お客さまの声 4.0/5

ロ. ファミリー - 04/06/2019 確認済みレビュー すべて

メルキュールホテルはエッフェル塔近くにもありこちらは今ひとつ目に付きにくいです。 スタッフはフレンドリーで話し掛けやすいです。 部屋は妻と2人でしたが広さはギリギリ可で、荷物を広げるスタンドを少なくとも2つ欲しい、あと冷蔵庫を大型にして欲しい。冷蔵庫の飲み物を毎日補充してくれてて良かった。部屋にコーヒーメーカーがあり美味しくいただきました。ロビー階にはエスプレッソマシンもありいつでも飲めるのは良かった。 近くにパン屋さん、スーパー、レストラン(インド料理、タイ料理、ベトナム料理、フレンチ)あり便利です。

HIDEO K. 様 この度は、Hôtel Mercure Paris Tour Eiffel Pont Mirabeau でのご宿泊に関します、貴重なご意見・ご感想をお聞かせいただき、誠にありがとうございました。頂戴いたしましたご意見・ご感想をもとに、更なるサービスの向上に尽力してまいります。 またのご宿泊をスタッフ一同、心よりお待ち申し上げております。 Ophélie

Excellent location

トリップアドバイザーの評価 4.0/5

vinniedog20 Couples - 21/04/2019 トリップアドバイザー認証口コミ

We just got back from a Vantage Venture river cruise to Normandy and back. The hotel, where we stayed 3 nights, was the perfect location, a block from where the ship ties up. We took the train from CDG to the Cluny stop, and then tansferered to the #10 line to Javel stop, and we were 1/2 block from the hotel. The Javel station is perfect for the metro lines to central Paris. The hotel was clean and basic but pleasant, and the reception staff English speaking and very helpful.

Dear Vinniedog20 Thank you for taking the time to review your stay with us. It is nice to read your description on our hotel's location and aspect, we thank you deeply for the good rating as well. We sincerely hope to serve you even better next time and achieve a five star rating. Feel free to contact us if you wish to visit the city of light again. Best regards from the whole team.

Tidy property

トリップアドバイザーの評価 4.0/5

RochelleM72 Family - 01/02/2019 トリップアドバイザー認証口コミ

Handy location with plenty of services near by, train, bus, supermarket. Tidy rooms bit bathrooms very small. Nice breakfast but again small area to accomodate guests. Staff helpful and able to speak English.

Dear Rochelle Thank you for taking the time to review your stay with us. We totally understand that space can be an important criteria to evaluate some hotels and we would certainly love to have a few square meters more for our breakfast room but in this lovely city space is a rarity. We try to position ourselves with a high standard welcoming so that all our customers feel a high comfort in our rather small and "cozy" hotel. Feel free to contact us in advance with your préférences before your next visit so that we can find you a bigger room and better match your expectations. Best regards,

とても気持ちのよい対応

お客さまの声 4.5/5

Mami ビジネス - 25/01/2019 確認済みレビュー すべて

ゴールドカード保有でしたので、予め、広い部屋を用意しておいてくださいました。私がチェックアウトを5時にしてほしいと何度もお願いしていたので、スタッフの方も満室のところを無理して、3時まで使わせて下さり、本当に感謝しております。

Dear Mamiko M. Thank you for taking the time to review your stay with us. We are glad that you had an pleasant stay. Feel free to contact us in advance with all your preferences everytime you wish to visit us, in order to better prepare your room and stay as good as possible. Thank you once more for your visit. Best regards, Cristian Kaiser

Miserable Mercure Mirabeau

トリップアドバイザーの評価 1.0/5

PatMMornington Business - 23/09/2018 トリップアドバイザー認証口コミ

I had the inglorious misfortune to stay at the Mercure Mirabeau for 2 nights in mid September 2018. I had chosen the hotel because of its location, near to where my business meetings. I had reluctantly booked it at what I believed to be an outrageous price of €365 per night. However, with hotel availability tight and seeing it as rated "4 star", I was looking forward to the 4 star experience, and chose the option of "breakfast inclusive". It was utterly disappointing. First, the 4 star rating? It begs the question as to who rates these hotels? On both mornings, the "hot servings" of breakfast - scrambled eggs, sausages, and bacon were cold. Yeuch! On the second morning there was no fruit available! And the hotel has the audacity to charge €25 for breakfast if you don't include it in your booking! To make matters worse, when I was half way through my hot breakfast, I found a long black hair in the middle of the bacon slices! AARRGH! And the glass provided in the bathroom for drinking water was actually a paper coffee cup. All this for an exorbitant overnight rate and rated 4 star. I don't think so. When I raised my concerns with the attendant at the reservations desk I was advised to take them up with the manager who of course wasn't there! Then there's the WIFI - or should I say, the appallingly bad WIFI. I found it impossible to open a web-page! Terrible quality. That was my first and last visit to this hotel. Not quite the "mercurial" visit I had anticipated!

Dear Mr. Mornington I am very sorry to read a comment of this nature on a client's feedback. I would like to apologize for all the bad experiences you had during your stay with us, it is our main priority to provide the best possible service and welcoming to all our costumers! It is of course unacceptable to have a breakfast experience like the one you had and I strongly believe that this was an exceptional error with no precedents. In terms of pricing and rating there is not much we can do to convert your opinion, the rating corresponds to a certain fulfillment of criteria which we provide and the pricing depends strongly on the season your are booking in. As mentioned before, we try to offer you a very warm and professional welcoming but some things might not always be at the standards we want them to be. I sincerely hope that at some point you forgive some human errors and give us a second chance to receive you anytime soon. If in any case you should book with us please refer to this situation so that we can make your stay as special as it gets. Best regards, and once more, my sincerest apologies Cristian Quality Manager

Very enjoyable stay!

トリップアドバイザーの評価 5.0/5

DougEvans777 Couples - 12/05/2018 トリップアドバイザー認証口コミ

The service at this hotel was excellent! All of the front desk staff were extremely friendly and helpful. They always greeted us and were eager to answer questions and give advise. Christian was especially nice. The location was perfect for us. The Metro was just outside. There were many restaurants to chose from and close grocery stores. The room was a little small but it was very clean and in excellent condition. The bed was very comfortable and the a/c worked very well. The room also had a safe, which was handy. It was also a very quiet room until around 8:30 am when housecleaning started cleaning rooms. There was always a lot of slamming doors when the rooms were being cleaned. I would recommmend using a doorstop to keep the door open or using a towel to keep the door from slamming. The slamming doors at 8:30 am is what I liked least about the hotel. The friendly staff is what I enjoyed most.

Dear Mr. Evans Let me start by thanking you for staying with us at Mercure Paris Tour Eiffel Pont Mirabeau! If we could rate our client's comments like you rated our stay we would most certainly give you the 5 star rating! We are incredibly proud of all the feedback you just gave us. All feedback is appreciated but the positive one about our staff is what really puts a smile on our faces. Thank you as well for the information about the noisy mornings, it is actually a great idea to prevent this. We will most certainly start to avoid those door slams. Thank you once more for you stay and please feel welcome to visit us again any time. Best regards, Cristian

nice little Hotel, quiet, friendly team

トリップアドバイザーの評価 4.0/5

bluxat Family - 13/02/2018 トリップアドバイザー認証口コミ

This little Mercure Hotel has a subway station within 50 Meters. You can reach Notre Dame without changing Metro. To Statue of Liberty is just 500 Meters away. Its quiet. Two Cafe Restaurants around the corner. Clean rooms, nice and helpful team, speaks Englisch as well. Good for business, couples and parents with one child. With more children, you have to book two rooms. Thanks!

Bonjour! A big thank you for your nice review. We are happy you enjoyed your stay and that the hotel was ideally located for you to discover Paris! What a pleasure it was to welcome you. And yes a family with two chidren or more should book our "Tribu" offer with a discount on the second room on our website mercure.com ! We hope to see you again. Merci beaucoup Gwenaëlle

Excellent Little Hotel

トリップアドバイザーの評価 5.0/5

noac90 Couples - 18/10/2017 トリップアドバイザー認証口コミ

The hotel was nearly perfect: looks like it has been recently renovated, modernly designed, relatively large rooms, clean, good French breakfast, extremely helpful staff. The hotel is located in a quiet residential area, near public transit stations. There are many good restaurants and stores in the vicinity.

Dear Noac, Many thanks for this beautifull return after your stay and the 5 stars !!! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Catherine THEROND

良かったです

お客さまの声 3.5/5

匿名 ファミリー - 01/10/2017 確認済みレビュー すべて

土曜の早朝に宿泊したが、対応してくれた。部屋の施設も整っており、過ごしやすかった。

お客様へ、 ホテルの良いレビュー、ありがとうございます。我々のホテルで滞在を満喫していただけた事にとても感謝しております。またお会いできるのをお待ちしています。 Catherine THEROND

Perfect

トリップアドバイザーの評価 5.0/5

Kara C Couples - 27/12/2016 トリップアドバイザー認証口コミ

The location of this hotel is very central, you are a 20 mins walk to the Eiffel Tower, there is a metro station just across the road and a shopping centre down the street. The staff at the hotel were also very pleasant, they were polite and helpful, if you had any issues they would be happy to help with no problem. The room was quite small, but big enough for our little stay of 3 nights. The room was spotless, there was no dust in sight! Even though the hotel was central, it was very quiet and you can't hear anything from outside. Overall, was a lovely stay and would definitely stay again.

We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Tour Eiffel Pont Mirabeau. I am sure that this feedback will serve as an encouragement to all of our staff Waiting to welcome you again soon and wish you happy end of Year ! Catherine THEROND
お客さまの声 2.5/5

匿名 ビジネス - 16/06/2016 確認済みレビュー すべて

宿泊に問題は無かったが、宿泊の領収書を渡されなく会社の請求に困っている。(メールで送られると言われたが送られてこない)

お客さまの声 4.5/5

匿名 ビジネス - 08/06/2016 確認済みレビュー すべて

機能的で清潔な部屋 広さも数日には十分 唯一の不満は仕事をするにはちょっと暗い 机のところに照明があるとさらに良いと思います。

Very Pleased

トリップアドバイザーの評価 4.0/5

Galwaytowngirl Couples - 26/05/2016 トリップアドバイザー認証口コミ

On the plus side a) Wonderful helpful staff on reception and b) Room was good size for Paris city. Negatives were a) Bed and pillows a little too hard for my liking and b) Breakfast at €17 was very expensive - which is not unusual for city hotels!

Good morning, Thank you for taking the time to write these lines. I have well taken note of all your comments and will do what is necesary to improve quality! Hopefully, we will see you again soon. Best regards,

Convenient

トリップアドバイザーの評価 4.0/5

T5139HFchristineg Couples - 28/04/2016 トリップアドバイザー認証口コミ

Stayed here because convenient to the River Cruise Quay at Grenelle. Right next to the Metro and RER stations. Just half an hour stroll to Eiffel Tower also. Staff friendly, rooms clean and comfortable. Some traffic noise and rumble from metro below but not troublesome. Breakfast OK but small plates was a bit wierd.

Dear Christine, Thank you for your comment I am glad that you have enjoyed your stay with us. We are as you said, ideally located, close to Metro, which takes you to many Parisian attractions. Looking forward to welcoming you again !
お客さまの声 2.0/5

匿名 ビジネス - 11/10/2015 確認済みレビュー すべて

フロントデスクは、bath tubやshoe shineという単語すら英語で分からなかった;morning callを頼むためにフロントに連絡したが、23時を過ぎていたので、仮眠しているのか、しばらく鳴らしても誰も取らなかった、それなら、電話でセットできるようにして欲しい;部屋に忘れものをしたが、結局出てこなかった、挙句には、部屋で忘れたのではないかと言われた;最後に部屋で使ったので、そこに忘れたのは間違いないので、出てこないほうがおかしい。日本であれば、必ず出てきたことだろう;非常に残念な体験だ。

お客さまの声 3.5/5

匿名 ビジネス - 18/09/2015 確認済みレビュー すべて

冷蔵庫がなく、その点は不満だった。

お客さまの声 0.5/5

匿名 ご友人 - 10/08/2015 確認済みレビュー すべて

エレベーターのすぐそばに部屋、ドアすぐにベッドがあり、外の音が筒抜け(エレベーターの音が全て聞こえる)で非常に落ち着かなかった。部屋の音も全て外に筒抜けだった。部屋の構造、部屋の配置がわるすぎる。

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