Pullman Дубай Крик Сити Центр Резиденс 5 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.7/5 Отзывов: 594

Гарантия
лучшей цены
Pullman Дубай Крик Сити Центр Резиденс - Image 1
Pullman Дубай Крик Сити Центр Резиденс - Image 2
Pullman Дубай Крик Сити Центр Резиденс - Image 3
Pullman Дубай Крик Сити Центр Резиденс - Image 4
P O BOX 61871, Центр Дейры, Baniyas Road, 61871 Дубай, Объединенные Арабские Эмираты

Описание

Особенности отеля

  • Прямой доступ к торговому центру City Centre Deira

  • Бесплатный WIFI

  • Открытый бассейн

  • Семейные номера

  • Полностью оборудованные кухни

Наши номера

Номер

АПАРТАМЕНТЫ-СТУДИЯ с 1 большой двуспальной кроватью и видом на залив

  • 3 чел. максимум
  • 53 m² / 570 sq ft
  • Постель 1 x Большие двуспальные кровати
  • Виды: Панорамный вид

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Расположение отеля

Pullman Дубай Крик Сити Центр Резиденс

P O BOX 61871, Центр Дейры, Baniyas Road
61871 Дубай
Объединенные Арабские Эмираты

GPS:25.251787, 55.334499

Телефон
Факс +971 4 295 4444

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Бассейн
  • Домашние животные не допускаются
  • Трансфер
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Курение на территории отеля запрещено

Бассейн

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Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.7/5  Отзывов: 594

Рейтинг TripAdvisor  5.0/5  Отзывов: 1 132

Сертификат качества 2024

Mini luxurious home far from home

Примечание: Tripadvisor 5.0/5

saoodac Реальные отзывы TripAdvisor

We arrived around 10pm and were warmly received by the receptionist. Am sorry but I forgot her name. Check in was fast and we got our room rapidly. We were pleasantly surprised by the apartment. It is luxurious, well decorated and had all amenities. It was like a mini luxurious home far from home. We even had a welcome message and chocolates waiting for us. Thank you Laura. The bed were big and comfortable. Kitchen well equiped and the filtered water dispenser was a big plus. Each room has a TV and the channels provided kept the kids entertained. Bathroom was clean and well equipped with bathtub and shower. We had hot water at each water point. After a long tiring day, we could relax in the bathtub. The pool is situated on the 8th floor and can only be accessed with your room card. The water was warm and the kids had fun swimming. You get towels to use there and you can dispose of them in the towel bin once done. The hotel is attached to a mall, Deira City Centre Mall, which you can access through the parking lot. You can do your shopping there. There is a Carrefour and pratically all the shops that we had in Al Ghurair mall. The restaurants offer different types of food. We had delicious food at Hatam and Gazebo restaurants. You also have Tim Horton's, Dunkin, Krispy Kreme and cafés as well as fast food restaurants. You have a wide variery of choice in fact. Check out was fast. All the staff members we encountered during our stay were smiling and welcoming. Overall a very pleasant and memorable stay.

Disappointing service level and poor attention to detail

Примечание: Tripadvisor 3.0/5

Rafael K Реальные отзывы TripAdvisor

Disappointing stay. I used the laundry service but the laundry went missing. When it was located after I'd checked out, I was asked to pay for delivery to my new hotel which of course I refused. When the laundry was eventually delivered, it was transported unprotected and so got damaged en route. An item went missing from my room, the head of security investigated and said he would assist with a police report, when i followed up i was told it was not the hotel's policy to assist with a police report. I requested an invoice for my stay made out to my business name, this did not happen, I followed up with Lavinia Marquez ("VIP AMBASSADOR"), received a response addressed to someone else's name but still not the amended invoice, I then escalated to Accor support, who sent me by mistake a response to someone else's query rather than mine. I am still waiting to this day for the invoice.

Dear Valued Guest, Thank you for taking the time to share your feedback, and we truly apologize for the inconvenience and frustration you encountered during your stay with us. We understand that the missing laundry and the subsequent delivery issues were particularly disappointing, and we regret that this caused you inconvenience. As part of our regular process, we do place a note in your room to inform you when the laundry is ready for collection. We sincerely apologize if this note was overlooked or not immediately noticed during your check-out. We will review our procedures to ensure this step is clearer and more noticeable in the future to prevent such oversights. Regarding the invoice, we have checked our records, and it appears that the corrected invoice was sent to your email. However, we sincerely apologize for the confusion and the human error in addressing it to the wrong name. We understand the importance of having the correct details, and we have immediately resent the correct invoice to you . Please accept our sincerest apologies for this mistake and the delay in receiving the invoice. With regards to the missing item from your room, we do understand how unsettling such an experience can be. While our hotel policy requires guests to file a police report in case of missing items, we are more than happy to assist with providing any necessary information that may help in the process. We regret if our communication about this policy was not clear and properly conveyed. We are truly sorry that these issues overshadowed your stay with us, as we strive to provide a seamless and enjoyable experience for all our guests. We value your feedback and are committed to improving our service standards based on your experience. We hope you will give us the opportunity to restore your faith in our hospitality during your next visit. Thank you again for your patience and understanding. Kind Regards Laura Nicli Hotel Manager

Отличный отдых

Примечание: отзывы клиентов 4.5/5

Valery Деловые путешественники - Проверенные отзывы - ALL

Все понравилось

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Pullman Dubai Creek City Centre Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laura Nicli Hotel Manager Pullman Dubai Creek City Centre

A Home away from Home! ❤️

Примечание: Tripadvisor 5.0/5

Trek17200278097 Реальные отзывы TripAdvisor

Our stay at Pullman Residences was absolutely seamless and perfect in every way. Every staff member, right from the concierge staff, the security, to the front desk, to the housekeeping staff - - literally all of them did their job with all their heart and a smile on their face all the time! We felt as if it was that our own family helping us with things. This is a hallmark which I noticed in my stay at Pullman residences last year and the same this year.. All the toiletries, towels, linen, and everything that needed to be changed on a daily basis was done perfectly, without the need to call for it, or remind your team to come in and do the needful There was generosity of time and commitment towards the clean ship and upkeep of our room, which I truly appreciate and I’m grateful for!’ 15 days at your hotel went away in a breeze and made us leave Pullman with a heavy heart because we were served an impeccable hospitality and kindness that warmed our hearts while we travelled back home to India. A special mention of Ms. Linn Linn who checked us in, Suman ( our housekeeping staff ), Mr Philomeno ( the conceirge) And the security gentleman , whose name I’m unfortunately missing on, who always made things seamless! Thank you to one and all for this experience. The next time I will book this hotel directly with the Pullman reservations, and not through a travel agent

Dear Valued Guest, Thank you so much for your kind words and for taking the time to share your wonderful experience at Pullman Dubai Creek City Centre Residences. We are absolutely thrilled to hear that your stay with us was seamless and perfect in every way. It warms our hearts to know that our team, from the concierge to housekeeping, made you feel like part of our family. We pride ourselves on delivering genuine hospitality and it is incredibly rewarding to hear that our efforts contributed to such a memorable stay for you. Your recognition of our team members, including Linn Linn, Suman, Filomeno, and the security staff, means a great deal to us. We will certainly pass on your appreciation to them, as they work tirelessly to ensure our guests’ comfort and satisfaction. We are also grateful for your feedback regarding the attention to detail with our rooms, linens, and amenities. It's wonderful to know that our commitment to cleanliness and care has not gone unnoticed. Thank you once again for your kind words. We can't wait to welcome you back on your next visit. Should you need anything for future bookings, please feel free to reach out to our team directly at Pullman Reservations—we’ll be more than happy to assist you. We look forward to hosting you again at Pullman Dubai Creek City Centre Residences! Kind Regards, Laura Nicli Hotel Manager

Не пожалели ни дирхама !)

Примечание: отзывы клиентов 5.0/5

Evgeny C. Семьи - Проверенные отзывы - ALL

Всё было превосходно , персонал супер

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Pullman Dubai Creek City Centre Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laura Nicli Hotel Manager Pullman Dubai Creek City Centre

В сотрудничестве с TripAdvisor

Другие интернет-пользователи оценили наш отель

  • 329 Отзывов 9.7/10 Расположение
  • 466 Отзывов 9/10 Номер
  • 978 Отзывов 9.7/10 Сервис
  • 223 Отзывов 9.4/10 Чистота
  • 115 Отзывов 8.3/10 Завтрак
  • 105 Отзывов 9.2/10 Атмосфера
  • 53 Отзывов 8.5/10 Соотношение цены и качества
  • 15 Отзывов 10/10 Велнес-зона

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