Mövenpick Гранд Аль-Бустан Дубай

Примечание: отзывы клиентов (Рейтинг ALL) 4.3/5 Отзывов: 1 373

Гарантия
лучшей цены
Mövenpick Гранд Аль-Бустан Дубай - Image 1
Mövenpick Гранд Аль-Бустан Дубай - Image 2
Mövenpick Гранд Аль-Бустан Дубай - Image 3
Mövenpick Гранд Аль-Бустан Дубай - Image 4
Casablanca Road, Al Garhoud, Аэропорт Дубая, 30880 ДУБАЙ, Объединенные Арабские Эмираты

Описание

Особенности отеля

  • Все номера и люксы оснащены различными удобствами и идеально подойдут каждому путешественнику

  • Современный интерьер, бесплатный WIFI, рестораны, бары и конференц-залы.

  • Meetings and Events venues

  • Номера с видом на город и бассейн, в некоторых есть балкон и прямой выход к бассейну.

  • В некоторых номерах и люксах имеется эксклюзивный доступ в салон Executive.

Наши номера

Расположение отеля

Mövenpick Гранд Аль-Бустан Дубай

Casablanca Road, Al Garhoud, Аэропорт Дубая
30880 ДУБАЙ
Объединенные Арабские Эмираты

GPS:25.2480387, 55.3453552

Телефон
Факс +971 4 282 8100

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Бассейн
  • Парковка
  • Трансфер
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Обслуживание в номере

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.3/5  Отзывов: 1 373

Рейтинг TripAdvisor  4.5/5  Отзывов: 4 233

Good stay over all

Примечание: Tripadvisor 4.0/5

Zamahlubi A Solo travel - Реальные отзывы TripAdvisor

It was a great stay requested my phone to be charged at reception but sadly it wasn't The bartender Jack was very amazing made sure I enjoyed my stay since I was travelling alone made feel at home his service was amazing the room was good and housekeeping also

Dear Mr. Zamahlubi, Thank you for sharing your feedback with us. We are delighted to hear that you had a great overall stay and that our team, especially Jack the bartender, made you feel at home and provided excellent service. We will be sure to pass along your kind words to him. We do apologize for the inconvenience regarding your phone charging request. Your comfort is a priority for us, and we will work on improving communication and services at the reception to ensure such requests are met promptly in the future. We appreciate your feedback on the room and housekeeping as well and look forward to welcoming you back soon! Best regards, The Management

Relaxing and good location for Metro

Примечание: Tripadvisor 4.0/5

Paul G Реальные отзывы TripAdvisor

Just a short stay prior to a cruise. Just a 10 minuter walk to the airport metro line which was useful. Pool was warm and inviting with attendants quick to sort out your towels and umbrella. Didn't eat there but enjoyed a few coffee and cakes at the ground floor cafe. Overall we enjoyed our stay there. Tip - If you need a taxi do not use one recommended by the hotel as although still relatively cheap they do not use a meter and charge more than double!

Dear Paul, Thank you for sharing your feedback with us. We’re glad to hear you found our location convenient for the Metro, and that you enjoyed the warmth of the pool and the service provided by our attendants. It’s also great to know you had a relaxing time at our café. We appreciate your tip regarding taxis and apologize for any inconvenience caused. We will review this feedback with our team to ensure our guests have a smooth experience when arranging transport. We hope you had a wonderful cruise and look forward to welcoming you back in the future. Warm regards, The Management

Looks are deceiving!

Примечание: Tripadvisor 2.0/5

Zizou001 Реальные отзывы TripAdvisor

Where to start? This hotel is quite grandiose when you arrive at the property. But, don't let the looks fool you. The quality here is below average at best. The area close to the airport has so much choice, this one property should be at the bottom of your choices. The breakfast is cheap. Yesterday's leftovers are served for breakfast! The egg station is maned by an employee who simply doesn't know the word "smile". He seems pissed off to be there. The buffet has little credible choices. There are no bananas. Strange for a 5-star place. The service staff are rude. There is little pleasure with speaking to anyone at reception. Having dinner at the buffet restaurant is like pulling teeth out of your mouth! Deserts are not fresh. The food that is cooked in front of you is ok - but the rest is simply not good. Asking for fries, was like asking the chef to jump out of the window! It was so unpleasant. Cost was exorbitant! McDonalds would have been better than this. The pool are is small. You can sit at one of the tables, no waiter will come, no one will approach you - except the shisha guy! Forget about getting a beer at the side of the pool, unless you go up and order it yourself. Asking for a late check out is terrible! They make you feel small and un-important! Asking for a shaving kit - took them over an hour! Towels seem to be a scarce commodity at this property. It seems they are afraid to give you more than one. The shower is awkwardly designed so that you cannot take longer than 3 minute showers. The water doesn't drain, so it spills onto the bathroom floor in less than 3 minutes. The room is spacious, the windows are disgusting! Views are of nothing! The bed is firm! Pillows are comfortable. Avoid staying in a room with co-joining doors - it is a nightmare. The door is paper thin and if you are unlucky to have some idiot who spends his time watching TV until 4 am - then good luck trying to sleep. The noise level is unbearable. Honestly, the Millenium across the street is cheaper and much, much better in terms of quality. Remember, this is an "airport-hotel" - except they have no shuttles!! Incredible! You have to take a cab - except no cab wants to take you to the airport, because it so close, its a wast of time for them! Some people end up walking to the terminal. Imagine doing that at 45C - good luck! For a premier hotel, this is simply not at the level it should be. If looks are deceiving this hotel is the champion!

Dear Valued Guest, Thank you for sharing your feedback. We deeply regret that your experience did not meet your expectations and appreciate the opportunity to address your concerns. We take all guest feedback seriously, and we are truly sorry for the service shortcomings and the discomforts you experienced. It’s disappointing to hear that the breakfast options were not to your liking, and that the staff did not provide the warm, welcoming service that we strive for. Please be assured that we will address this matter with the relevant departments, as we aim to provide a high standard of service and quality at all times. We also apologize for the issues with your room, including the design of the shower and the noise from the adjoining door. We will review the conditions of our rooms to ensure a better experience for future guests. Additionally, we will follow up with our housekeeping team to ensure the towels and amenities are provided promptly and in sufficient quantity. Thank you once again for your feedback. We genuinely hope you will consider giving us another chance in the future to deliver a much-improved experience. Warm regards, The Management

Отличный отдых

Примечание: отзывы клиентов 5.0/5

Анонимно Семьи - Проверенные отзывы - ALL

Всё супер!

Dear Ms. D., Thank you so much for your positive feedback! We're thrilled to hear that you had a great holiday and enjoyed your stay with us. We hope to welcome you back again soon for another wonderful experience! Safe travels! Sincerely, The Management

Veramente peggiorato. Sporco. 2 stelle

Примечание: Tripadvisor 1.0/5

Elena V Реальные отзывы TripAdvisor

customers for many years, when we work in Dubai we also spend 1/2 months in this hotel. As soon as I arrived this year I found everything changed a lot and for the worse. it is no longer a 5 star hotel but a 3 star one! 1) Pool area very dirty on the floor. my daughter leaned on the edge of the pool for a moment and she was black with dirt, hair, hair and dust! Does no one ever clean it? how disgusting! 2) The pool area doesn't have a single inflatable/doughnut for kids and no one to inflate even my life jacket! never happened in any hotel in Dubai! Never! 3) Wrong bill at the pool bar, they marked me for an extra water and a double price for the children's menu 4) Today my daughter turned one and usually in every hotel they make a cake with balloons even if it's just 1 chocolate or a letter. nothing here! zero! very rude. no happy birthday for his first year!! terrible.. 5) the new rooms smell full and look like studentato. !!

Dear Elena, Thank you for sharing your detailed feedback, and we are truly sorry to hear that your recent experience was not up to the standards you’ve enjoyed in the past. As a loyal guest, we deeply regret that your stay was disappointing, and we understand how frustrating it must have been to encounter these issues during such an important visit. This is certainly not the experience we want to provide to our guests, and we are taking action to prevent this from happening again. If there’s anything we can do to make your next stay even better, please reach out to us directly with further information at: aman.anand@movenpick.com to ensure we can deliver a better experience next time. Rest assured, we are taking your feedback seriously and will work hard to make the necessary improvements. We genuinely appreciate your continued loyalty over the years, and we hope you will give us another opportunity to restore your confidence in our hotel. Kind Regards, The Management

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Другие интернет-пользователи оценили наш отель

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  • 9 Отзывов 9/10 Интернет
  • 862 Отзывов 9/10 Еда
  • 536 Отзывов 6.8/10 Чистота
  • 378 Отзывов 8.4/10 Завтрак

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