ibis budget Marseille Est Porte d'Aubagne 2 stars

Customer review rating (ALL Rating) 4.0/5 350 reviews

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Description

Hotel extras

  • 250 ft² rooms, with bathroom and separate toilet

  • Free and high-performance Wi-Fi

  • Free and secure parking

  • Near expressways

  • On-site catering (Novotel adjoining)

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

Hotel location

ibis budget Marseille Est Porte d'Aubagne

184, avenue de Saint Menet
13011 MARSEILLES*
France

GPS:43.287062, 5.511478

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast

3 breakfasts

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  350 reviews

TripAdvisor Rating  3.5/5  252 reviews

good staff - well placed

Customer review rating 3.5/5

Nigel Families - Confirmed reviews ALL

Good - door entry system poor! Had to recharge key several times.

Excellent low cost hotel

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

Stayed 5 nights. Happy with room and facilities. Only complaint was that over weekend when the hotel was busy they ran out of food at breakfast.

Dear ERROL, We very much appreciate your comments regarding your stay at the ibis budget Marseille Est Porte d'Aubagne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, G. Onipenko General Manager

The toon was smelling of cigarettes

Customer review rating 0.5/5

Mladen Business - Confirmed reviews ALL

I did pay two nights and stayed only one . After the that I wasn’t reimbursed for the second night. I am very disappointed if their service.

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Very friendly staff

Dear KRIS B., We very much appreciate your comments regarding your stay at the ibis budget Marseille Est Saint-Menet. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Grégor Onipenko General Manager

Never seen such unfriendliness in any hotel in my life

Customer review rating 0.5/5

Yana Families - Confirmed reviews ALL

We had electricity supply issue at our home and had to find a nearby hotel to go to work from. I have arrived at the hotel at 13:45 min, which was 15 minutes before official check in time, to ensure I do the check in procedures before to have an important work call at 14:00. The lady at reception did not allow us (me and my two children) in the hotel lobby saying that the check in is at 14:00. I could not beleive she was actually saying it so I double checked that she suggested that we wait outside of the hotel at the sun and above 30 degrees C temprerature. And she confirmed that indeed this is what she is telling us. We were totally shocked and had to stay outside. In one minute she probably woke up and realised what she has done was totally unacceptable, so she allowed us in the hotel lobby and said that actually our room was ready. As you can imagine this experience was totally schoking and crossing out any other experience in the hotel. I am your golden member by the way

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Other web-users rate our hotel

  • 143 reviews 7/10 Location
  • 444 reviews 6/10 Room
  • 338 reviews 8.9/10 Service
  • 286 reviews 6.7/10 Comfort
  • 257 reviews 3.6/10 Cleanliness
  • 109 reviews 5.9/10 Breakfast

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