ibis budget Coffs Harbour 3 stars

Customer review rating (ALL Rating) 3.0/5 985 reviews

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1A McLean Street, Corner Pacific Highway, 2450 COFFS HARBOUR, Australia

Description

Hotel extras

  • A short, 10-minute drive from Coffs Harbour Airport.

  • Close to local shopping, dining, and the Coffs Harbour town centre.

  • Outdoor swimming pool on site is perfect for relaxing in the sun.

  • Free, private, outdoor car parking available on site.

  • Within walking distance of local restaurants and attractions.

Our accommodation(s)

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Hotel location

ibis budget Coffs Harbour

1A McLean Street, Corner Pacific Highway
2450 COFFS HARBOUR
Australia

GPS:-30.298266, 153.111901

Telephone
Fax +61 2 6650 9102

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.0/5  985 reviews

TripAdvisor Rating  2.8/5  668 reviews

Customer review rating 2.0/5

Annalisa L. Families - Confirmed reviews ALL

I didn’t get to speak to the staff - but they were all easy to communicate with. They left water and a little snack and were so courteous. We pulled in late. Left early. The room had paint chipped on the wall. Old mattresses piled up outside the hotel, the sheets were in a cage on the other side. The hotel was so noisy. It’s a stopover, but still some attention to basic aesthetics wouldn’t hurt.

Dear Annalisa L., Thank you for sharing your feedback regarding your recent stay. We appreciate your acknowledgment of our courteous staff and the complimentary amenities provided. However, I regret that your experience was marred by issues related to room aesthetics and noise levels. We understand that a pleasant environment is essential for a restful stay, and your comments regarding the condition of the room and surrounding areas are noted. While our hotel primarily serves as a budget-friendly stopover, we strive to maintain basic standards of comfort and cleanliness. Your feedback is invaluable as we continuously seek to improve our guest experience. Best regards, ibis budget Coffs Harbour

Customer review rating 1.5/5

Adele L. L. Solo - Confirmed reviews ALL

My bathroom had missing tiles around shower and exposed rotten timber . The shower leaked all night and renovations made it very noisy , you could not sit in your room or make phone calls . Everyone complained about this . Staff were lovely though

Dear Adele L. L., Thank you for sharing your concerns regarding your recent stay with us. I sincerely apologize for the disruptions caused by the ongoing renovations and the condition of your bathroom facilities. Please be assured that we value guest comfort and will take your feedback into consideration as we work to improve our services. We appreciate your kind words about our staff and hope to have the opportunity to welcome you again in the future. Best regards, ibis budget Coffs Harbour

Customer review rating 1.0/5

Andrea C. Business - Confirmed reviews ALL

We recently stayed at this motel and unfortunately found the room quite uncomfortable. The bed was extremely hard, and there was only one pillow provided — it was very flat and too soft to sleep well. There were no power points next to the bed, which made it difficult to charge our phones or use an alarm while resting. The room itself felt quite run-down. The walls were scuffed and dirty, and the carpet was noticeably worn and also dirty. The bathroom was in poor condition, with rust, broken tiles, and no suitable place to put toiletries or clean clothing. I understand this is a budget motel, but budget doesn’t have to mean uncomfortable or unclean. On a positive note, the staff were helpful, especially with our late check-in, which we appreciated. With some improvements to cleanliness, maintenance, and basic comfort, this place could offer much better value.

Dear Andrea C., Thank you for taking the time to share your feedback regarding your recent stay with us. We are sincerely sorry to learn that your experience did not meet your expectations in terms of comfort and cleanliness. We appreciate your comments about the condition of the room, as well as the issues you encountered with the bed and amenities. Your observations regarding the maintenance of the facilities have been duly noted, and we understand how important these aspects are to our guests. We are pleased to hear that our staff was able to assist you during your late check-in, and we strive to provide a welcoming environment for all our guests. Your feedback is invaluable in our ongoing efforts to enhance our services. We hope you will consider giving us another opportunity in the future to provide you with a more satisfactory experience. Goodbye and best regards, ibis budget Coffs Harbour

Customer review rating 3.5/5

Leonardo D. Business - Confirmed reviews ALL

Very old fashioned hotel. Staff was great but more into the budget hotel style. Still ok for what we pay for.

Dear Leonardo D., Thank you for your feedback. We appreciate your acknowledgment of our location and the staff's service. We strive to offer budget-friendly accommodations, and your comments regarding the hotel's style will be noted for future considerations. Best regards, ibis budget Coffs Harbour

Customer review rating 5.0/5

Richard M. Solo - Confirmed reviews ALL

The reason I always stay at Ibis is Hanna and all the staff are wonderful and allways make you feel welcome when you arrive and they check if there anything you need while your staying there....it's because of the staff why i keep coming back to stay at Ibis and there's many of people who also come back and stay all the time because the staff make you feel welcome and always happy...RICHARD

Dear Richard M., Thank you for your kind words regarding our staff at ibis budget Coffs Harbour. It is gratifying to hear that Hannah and the team have consistently provided you with a welcoming atmosphere during your stays. We pride ourselves on our customer service, and it is rewarding to know that our efforts have made a positive impact on your experience. Your loyalty is greatly appreciated, and we look forward to welcoming you back on your next visit. Thanks always , ibis budget Coffs Harbour

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Other web-users rate our hotel

  • 620 reviews 9/10 Location
  • 2,069 reviews 3.2/10 Room
  • 1,008 reviews 7.5/10 Service
  • 25 reviews 7/10 WiFi
  • 1,215 reviews 3.1/10 Comfort
  • 1,046 reviews 2.8/10 Cleanliness
  • 444 reviews 1.4/10 Amenities
  • 285 reviews 2.7/10 Vibe

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All our hotels in Coffs Harbour

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.