ibis budget Coffs Harbour 3 stars

great place, was close to highway so small amounts of road noise but sleep-able

I was happy with my stay.

Upon checking in I was greeted by a very friendly receptionist who had advised she had been calling me to makesure we could find the location and if we where still coming . From there we went to our room . When we walked in it seemed as if someone had been laying in the bed previously , pillow was on the floor and an imprint of a body on the bed topper . The door handle was also broken . We had 2 young kids ( 7 &2 ) who we put to bed and when we shut the lights off it was pitch black , no lamps no secondary lighting , so it was either day light bright or pitch black . There was a very weird odour in the room that smelt like sewerage that came and went frequently , we closed the bathroom door ( we kept the door ajar for light ) . The bathrooms really need some work especially the shower heads and the toilets themselves . I understand this is a " budget " hotel however a few small finishing off / maintenance touches would bring it back to life . Im not going to say it was a bad stay , it was just a bit primitive and missing those touches of care . Hats off to the receptionist who checked us in , she was very welcoming and bright and bubbly .

Air con didn’t work. Hot and cold taps back to front. Shower floods entire bathroom, room smells, tv is outdated And hard to see the dark screen, location is next to a noisey late night pub. This has easily been the worst hotel I’ve stayed at. And that includes private rooms at backpackers. I understand it is a budget hotel, but the lack of re-investment to this hotels upkeep is astonishing and has a very poor reflection of your Accor and Ibis brand. I’d certainly recommend people to go elsewhere. Hopefully this hotel is an enomilly and not reflective of other hotels under your brand at the budget rating.

The rooms are very small, very basic, bathroom needs repairs the shower drowns the bath mat, tv needs updating very small.

Was nice and very friendly, was able to get in nice and easy and especially for last minute, stress free

Great clean room, excellent customer service . Good location close to shops.

The Ibis is right in town, the rooms are small and spartan, but very comfortable and a friendly reception staff, but for the price, very good. The Coast pub is a 1 minute walk. What the Ibis lacks in some areas is more than made up for by location. As opposed to some locations in Coffs, the phone and internet works here. For convenient stop over, the Ibis ticks the boxes.

The care and welcome from Eedie was fantastic. Before I arrived she called to up date me and then asked if I'd like some Tea in my room as well as if I'd like the heater turned on. She was stellar. Then when I arrived Eedie and her colleague welcomed me with genuine hospitality . I really felt valued. Thank you so much.

affordable, clean and comfortable

We enjoyed our 2 weeks Stay with accor. The workers were very lovely and kind. Would love to return one day in the future.

Nice and clean low cost accommodation. Very small room.

Booked as we have stayed at Ibis accommodation before. Suits our budget and we know what to expect. Visit spoilt by dripping tap in bathroom and the shower floor falling the wrong way so the water pooled on the floor which we had to mop up with our towels. We were offered another room but it was an overnight stay and we had already unpacked. The staff were amazing, the service great. The location perfect.

The room was falling apart. Curtin held with sticky tape, tap didnt turn off, handle missing off bunk bed. It was old, worn and gross. I will never be back. The room looked how i would picture a gaol cell.

Upon arrival I was made to feel like I was intruding on the receptionist tea. I arrived at approx 8pm. I work in an environment where meal times are regularly interrupted its part of the job as would be for this industry. I found her rude in her interactions with me and unhelpful. The room was tiny but ok. The bathroom floor was filthy and needed scrubbing. It was a good thing I was exhausted and just needed a bed for the night.