ibis budget Coffs Harbour 3 stars

Excessive noise from adjacent hotel. Noise from ibis machinery (pool pump?) Parking at rear too dark (unsafe). Tv in room maladjusted and screen so dark it was virtually unwatchable-generic remote did not allow for adjustment. Further, building theta into a shelf degrades the sound quality.

Staff very friendly Poky room. The single beds contained narrow-short Mattresses which were soft with hard edges. The bathroom is totally unacceptable. Holes in the shower walls. Rusty door frames. No hooks to hang clothes or towels. Over priced for sub-standard accommodation

The perfect stopover when driving between Sydney and Brisbane/Gold Coast. Very comfortable and spotless. Very good value and all of the staff are just wonderful. Highly recommended.

Very good

As I have Primary Progressive Multiple Sclerosis as I have limited mobility I use a powered wheelchair to assist me with my mobility. Last time I was in Coffs Harbour I called into the Ibis Budget Motel to enquire it they had accessible accommodation and was informed that they do. So I booked a accessible room. This room had a accessible bathroom which was quite good and as it turned out it was this bathroom that saved me from being trapped in my room. The room it self was just discussing not much more than 2.5 to 3 metres square. To allow for me to take my wheelchair into this room no bigger than a storeroom the only chair in the room had to be removed and the bed pushed right over against the other wall. Even than it was extremely difficult to bring my wheelchair into this discussing room. The room is not an accessible room at all and it is extremely expensive for a match box size of a room. it was extremely difficult for me to attend to my needs in this room as I was later to discover the deadly traps of this discussing room and of this discussing Ibis Budget motel as it is nothing more than a death trap just waiting to trap unsuspecting victims as I was to experienced first hand. The morning I was to booking out was 14th April, 2021 at 5.30am in the morning. I was up at 4.30am so I would be ready for the taxi at 5.30am. As I was getting ready I dropped one of my tablets on the floor near the corner of the room where there is some sort of primitive shelving for your clothes and bag. As there was very limited space in this discussing match box of a room I moved my wheelchair the best I could out of the was to allow me to pick up my tablet. as i bent down to pick up my tablet the muscles collapsed in my legs gave way and I collapsed into the corner of this discussing room under the primitive shelving in a kneeling position with my legs bent at funny angles behind me leaving me in extreme pain making me scream out in shear agony. As I was stuck in the corner unable to free myself due to the lack of mobility in my legs and other parts of my body I screamed to help only to realised that no one was there to hear me screaming. Now for your so called safety which I am very sorry to say does not exist. I activated my personal alarm which passes me through to Emergency Services. I was connected to the Ambulance Service it was then that I realised that even if they dispatched an ambulance which they did they would not be able to gain access into the building r into my room as they need a key card and reception is unattended hence the death trap. With the help from the person talking to me through my personal alarm and shear determination in extreme agony I was able to slowly move my legs into a position which allowed me to roll over on my side than crawl on my hands and knees still in shear agony into the best part of this discussing room the accessible bathroom where I was able still in a lot of pain to pull myself up using the handrails in the accessible bathroom. The only decent thing about this discussing room. All this took about 20 minutes leaving me in agnosy and very drained Once I was back on my feet and still talking to the ambulance service I was able to take my belongings and leave this motel room from hell. When I was in the main foyer I could see the ambulance people sent to help stuck outside the main entrance on their phones as they told me later trying to workout how in the hell the were going to gain access to the motel. I was able to let them in where the attended to me and sat with me until my taxi arrived. This extremely unpleasant experience caused me a lot of agony but also caused extreme fright as I knew there was no way anyone could help me apart from smashing their way in and you say "Our safety & comfort are your utmost priorities."??? I was lucky for if some poor person who was staying by themselves like me and they had a life threating problem like a heartache, stoke, a very serious fall or something else how are Emergency Services going to gain access through a prison like system to attend to them hoping to save their lives??? It would be too late by the time they gained access this prison. Where there is restricted access a key safe should be fitted at the main entrance with a master key or a master key card inside for Emergency Services to use in the case of emergency. The combination for this key safe should be given to the local Emergency Services so they then would be able to open the key safe and gain access to the main entrance then to the motel room where the life threating situations is occurring. I am not impressed with the Ibis Budget Motels at all for if this is an example of these motels then they are not suitable for the safety and well being of an person who is unwittingly staying in these motels not knowing that they can be death traps. As my title says "Death Traps"