ホテルメルキュールワルシャワセントラム 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 2,977 件のレビュー

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ul. Złota 48/54, 00-120 ワルシャワ, ポーランド

説明

ホテルのその他の情報

  • Palace of Culture and ScienceやZłote Tarasyに近接した、街の中心に位置します。

  • 主要な交通拠点に近接しています。鉄道駅、メトロ駅などがございます。

  • Winestone - 世界中のワインやポーランド料理や各国料理をお召し上がりください。

  • 13室のミーティングルームはさまざまな配置が可能です。

  • お客様用のホテル駐車場。

当ホテルの客室

ホテル所在地

ホテルメルキュールワルシャワセントラム

ul. Złota 48/54
00-120 ワルシャワ
ポーランド

GPS:52.23095, 21.00123

電話番号
ファックス +48 22 697 38 99

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

WINESTONE

豊富な種類のアラカルトメニュー、郷土料理、多国籍料理をご用意しております。 メニューは季節ごとに変わり、ビジネスランチは毎日ご利用いただけます。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  2,977 件のレビュー

トリップアドバイザーの評価  4.3/5  2,833 件のレビュー

2025エクセレンス認証

One Night

トリップアドバイザーの評価 3.0/5

The_Wanderer1992 トリップアドバイザー認証口コミ

I stayed in this hotel for one night while in Warsaw. For a $180 hotel, I was hoping there would be a microwave, but nope, it did not have one. Beyond the no microwave, the room was clean. The bed was comfortable. Check-in was quick and painless. A few restaurants and stores are within walking distance. They also have a restaurant located on site. I chose this hotel because they're only a few minute from the central train station. There is noise from the street below and the hallway. Someone also shot off fireworks from nearby in the middle of the night.

Dear Guest, Thank you for sharing your experience following your recent stay at the Mercure Warszawa Centrum. We appreciate your positive remarks regarding the cleanliness of the room, the comfort of the bed, and the efficient check-in process. However, we regret to inform you that microwave is not a standard amenity provided in our rooms. Additionally, we sincerely apologize for the disturbance caused by street noise and fireworks during your stay. We understand how important a peaceful environment is for our guests. Please be informed that as the hotel in very centre of the town we are also in the centre of city life, and it can happened that will be a little louder than in the outskirts. Your feedback has been noted, and we will continue to strive to enhance our guests' experiences. Thank you once again for your insights, and we hope to have the opportunity to welcome you back in the future. Katarzyna Mickiewicz-Rogowiecka Guest Relation Team

Unpleasent stay - I do not recommend this hotel

トリップアドバイザーの評価 1.0/5

Önder C トリップアドバイザー認証口コミ

Hotel did not respect my booking details. If you book for a king size bed room, you might get a single or twin so don't bother. Hotel staff also did not care about this mistake, and did not fix my issue during my stay. I will not stay there again, and do not recommend anyone to do so if they look for good service and peace of mind.

Dear Sir Thank you for sharing your feedback regarding your recent experience at Mercure Warszawa Centrum. I sincerely apologize for the inconvenience you faced concerning your room assignment and the lack of resolution during your stay. This does not reflect the level of service we strive to provide. Your comments have been forwarded to our management team to address these issues and enhance our guest experience. We appreciate your insights and hope you will consider giving us another chance in the future. Best regards, Katarzyna Mickiewicz-Rogowiecka Guest Relation Team

It was a great hotel many years ago, now only fine

トリップアドバイザーの評価 3.0/5

Frank21040 トリップアドバイザー認証口コミ

The hotel is centrally located, next to the main train station and Zlote Tarasy shopping mall. The lobby was renovated, rooms as well but they don’t look very updated - too dark. Have to mention a good breakfast and nice gym with a small jacuzzi.

Dear Guest, Thank you for sharing your feedback regarding your recent stay at Mercure Warszawa Centrum. We appreciate your comments about our central location and the quality of our breakfast and gym facilities. However, I regret to hear that the room decor did not meet your expectations. Please be assured that your observations will be forwarded to the appropriate departments as we continuously strive to enhance our guests' experiences. Best regards, Katarzyna Mickiewicz-Rogowiecka Guest Relation Team

Great choice.

トリップアドバイザーの評価 5.0/5

SimonHCP トリップアドバイザー認証口コミ

Located right next door to the central railway station makes this a very convenient choice. Also a two minute walk to the start of the sightseeing bus route. Very comfortable rooms with black out curtains and a water dispenser on each floor. Lovely hot tub and sauna plus a nice bar with some gentle live music. Restaurant very good, could be more choice however. Friendly check in staff. Highly recommended.

Dear Simon, Thank you for your wonderful review following your recent stay at Mercure Warszawa Centrum. We are delighted to hear that our location, comfortable rooms, and amenities contributed to your enjoyable experience. Your feedback regarding the restaurant's menu will be shared with our culinary team for consideration. We appreciate your kind words about our staff and facilities, and we look forward to welcoming you back in the future. Best regards, Katarzyna Mickiewcz-Rogowiecka Guest Relation Team

Don't stay here if you want to sleep in a cool room

トリップアドバイザーの評価 1.0/5

Sampott2000 トリップアドバイザー認証口コミ

Another hotel that won't let you choose a temperature below 20c, "company policy". So if you're used to a cool room, don't stay here. >>> Update, the stupidity conitues. The air in the room stops getting cool after midnight. So now the room is boiling. Try to phone down 5 times at 2/3am no one picked up. So go out of bed to actually go down. When I got down there, the night manager shouted at me that he doesn't watch the phone as it's the back room. I asked why guests are being kept awake by being hot but not the duty manager and got told it's the company policy, tough, go to bed. I would avoid this hotel if you can for sleep quality of your used to a middle or cool room

Dear Sampott Thank you for sharing your feedback regarding your recent stay at Mercure Warszawa Centrum. I sincerely apologize for the discomfort you experienced with the room temperature, as well as the challenges in communication during the night. We understand that a comfortable environment is essential for a restful stay, and I regret that Air Conditioning system did not meet your expectations in this regard. Your comments regarding the temperature control and the responsiveness of the night staff have been noted and will be addressed with the relevant departments. We strive to improve our services and ensure the comfort of our guests. We appreciate your feedback and hope you might reconsider staying with us in the future. Best regards, Katarzyna Mickiewicz-Rogowiecka Guest Relation Team

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 1,657 件のレビュー 9.6/10 ロケーション
  • 1,626 件のレビュー 7.3/10 客室
  • 1,443 件のレビュー 9/10 サービス
  • 31 件のレビュー 5.8/10 インターネット
  • 959 件のレビュー 9.3/10 朝食
  • 564 件のレビュー 8/10 清潔さ
  • 41 件のレビュー 8.4/10 バー＆飲料

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料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。