ホテルメルキュールワルシャワセントラム 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 3,274 件のレビュー

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ul. Złota 48/54, 00-120 ワルシャワ, ポーランド

説明

ホテルのその他の情報

  • Palace of Culture and ScienceやZłote Tarasyに近接した、街の中心に位置します。

  • 主要な交通拠点に近接しています。鉄道駅、メトロ駅などがございます。

  • Winestone - 世界中のワインやポーランド料理や各国料理をお召し上がりください。

  • 13室のミーティングルームはさまざまな配置が可能です。

  • お客様用のホテル駐車場。

当ホテルの客室

ホテル所在地

ホテルメルキュールワルシャワセントラム

ul. Złota 48/54
00-120 ワルシャワ
ポーランド

GPS:52.23095, 21.00123

電話番号
ファックス +48 22 697 38 99

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

WINESTONE

豊富な種類のアラカルトメニュー、郷土料理、多国籍料理をご用意しております。 メニューは季節ごとに変わり、ビジネスランチは毎日ご利用いただけます。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  3,274 件のレビュー

トリップアドバイザーの評価  4.5/5  2,802 件のレビュー

2024エクセレンス認証

Great choice in a convenient location

トリップアドバイザーの評価 4.0/5

NY_US_Lizzy トリップアドバイザー認証口コミ

Great location only c5min walk from Warsaw central train station, stops for airport buses and bus stops for old town. Easy to find. Hotel on a side street off the main road minimises external noise and seemed to have good soundproofing anyway. Room was as per photos, bigger bed than I expected and huge TV. Nice to have a water bottle provided you can then refill in the corridor. Multiple lifts so never had to wait long for one. Lifts were fairly quiet so shouldn't disturb those with nearby rooms. Good choice of breakfast items. I hadn't pre-booked breakfast and was offered it at a discounted rate. At full price I'm not sure it would have felt great value for money. Reception helpful and efficient and option of storing your luggage if needed. Generally really positive experience and I would stay again. The only real negative I found was that the bathroom was rather old fashioned in styling compared to the rest of the room and hotel. It would benefit from an update.

very good hotel

トリップアドバイザーの評価 5.0/5

kamalm1960 トリップアドバイザー認証口コミ

location is very good clean near zloty terasy mall rooms is so good clean air-condition working very good house keeping clean front disc extraordinary breakfast and the staff working extra hard a lot of variant it was full booking due to taylor swift but it was ok and comfortable

Dear Mr Kamal, Thank you for your positive review of your stay at the Mercure Warszawa Centrum Hotel. We are delighted that our location and the standard of your room met your expectations. We commend our staff for their daily work and commitment. We hope that we managed to create a comfortable atmosphere despite the large number of guests on the occasion of Taylor Swift's concert. We look forward to seeing you again! Best Regards, Guest Relations Team

Not bad - but needs a refurbishment

トリップアドバイザーの評価 3.0/5

Milbrook94 トリップアドバイザー認証口コミ

Not a bad hotel. The staff were friendly and the room was clean and comfortable. However, the rooms do need a refurbishment as they are very tired. But overall, it's not bad value for money. The only downside is the lack of connecting stairs between floors, which puts a lot of pressure on the lifts (and means you end up wasting time hanging around for lifts).

Dear Guest, Thank you for sharing your feedback following your recent stay at Hotel Mercure Warszawa Centrum. We are pleased to hear that you found our staff friendly and the room clean and comfortable. Your comments regarding the need for a refurbishment have been duly noted. Please be assured that we are currently in the process of renovating our rooms to enhance the overall guest experience. We appreciate your observation about the lack of connecting stairs between floors affecting the efficiency of the lifts. Rest assured, we will forward your feedback to the relevant departments for further consideration. Your valuable feedback helps us improve our services. We hope to have the opportunity to welcome you back in the future and provide you with an enhanced experience. Warm regards, Guest Relation Team

Reception lobby a battlefield

トリップアドバイザーの評価 3.0/5

Fenian007 トリップアドバイザー認証口コミ

We are not happy that we were not made aware of the upcoming building remodelling of the hotel foyer when we booked our stay as we would have considered an alternative hotel. You did not even have the courtesy to put up notices in the hotel informing the guests in advance of the works being carried out. We like every other of your guests step out of the lifts on Wednesday morning and the hotel foyer was like a battlefield. We fully understand that works need to be done and the hotel must remain open for commercial reasons during these works, but next time can you please warn us in advance please so we can make an informed decision whether or not to stay with you during the works. These works also temporarily blocked access to the toilets from the restaurant. It also meant that to get to the restaurant from reception you had to walk outside and to get to the lifts from the bar/restaurant you also had to walk outside and access the lifts via the reception.

Dear Guest, Thank you for sharing your feedback regarding your recent stay at Hotel Mercure Warszawa Centrum. We sincerely apologize for any inconvenience caused by the ongoing renovation in the hotel foyer. Your comments have been duly noted, and we understand the importance of providing advance notice to our valued guests in such situations. I have mentioned your comments to management so we can address this issue directly and better serve our guests for the future. Thank you for bringing this to our attention. Please feel free to contact me directly with further questions or comments as I am at your service! We appreciate your understanding of the necessity for these renovations and the operational challenges they may pose. Rest assured, we are committed to improving our communication processes to ensure that our guests are well-informed before making their stay decisions. We value your feedback and hope to have the opportunity to welcome you back in the future under more favorable circumstances. Warm regards, Katarzyna Mickiewicz-Rogowiecka Guest Relation Team

Perfect location, standard breakfast, room in poor condition

トリップアドバイザーの評価 3.0/5

Relax51611031127 トリップアドバイザー認証口コミ

The hotel is in an excellent location close to the centre and the Palace of Science and Culture. Breakfast average considering the price of accommodation. Standard room in very poor condition (lack of shelves and hangers in built-in wardrobe, sliding doors on built-in wardrobe falling out, shower head in bath almost broken, poor water pressure, dirty carpet. I would definitely recommend trying another hotel. This hotel is not worth the price.

Dear Guest, Thank you for sharing your feedback following your recent stay at Hotel Mercure Warszawa Centrum. We appreciate your kind words regarding our prime location near the city center and the Palace of Science and Culture. However, we are truly sorry to hear about the issues you encountered with the room condition and the breakfast. Your detailed comments have been duly noted and will be addressed with the relevant departments for immediate improvement. At Hotel Mercure Warszawa Centrum, we strive to provide a comfortable and pleasant stay for all our guests, and we regret that we fell short of your expectations on this occasion. Please accept our sincere apologies for any inconveniences caused. Rest assured that your feedback is invaluable in our ongoing efforts to enhance the guest experience. Should you reconsider staying with us in the future, we would love the opportunity to regain your trust and provide you with a superior experience. Warm regards, Katarzyna Mickiewicz-Rogowiecka Guest Relation Team

との提携 TripAdvisor

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料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。